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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.3
1,116 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,117 reviews

January 07, 2023

Received service in time and service representative are very courteous and efficient. They’re very professional More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki
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Jan 08, 2023 -

Honolulu GMC Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 04, 2023

I’m very satisfied and I’m coming back for the maintenance of my car More

by juliepintor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
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Jan 04, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business, Julie, and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 04, 2023

The Service coordinator Cara was very professional, polite, through, kind and considerate. I appreciate her. More

by JOELEWIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara
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Jan 04, 2023 -

Honolulu GMC Cadillac responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2023

Service was excellent Alaina was very thorough what needs to get done on my car and she was awesome . Good job . More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina
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Jan 04, 2023 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elizabeth, for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2023

Would like a loaner vehicle if I new it would take longer than a week More

by BENJI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one assayed me. Only Dropped off the vehicle
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Jan 04, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 02, 2023

Dealership is clean,welcome from all team members are professional with smiles as u enter perking lot to entering show room More

by JOSEPH.DELACRUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kale
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Jan 02, 2023 -

Honolulu GMC Cadillac responded

Joseph, Thank you for taking the time to share your feedback with us. Sean, Kale, Theresa, and Jeff work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 31, 2022

Great personality, very friendly, easy to talk to. no pressure and felt comfortable and made me feel like at home. good customer service A+! More

by DEMESILLJ001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Jan 03, 2023 -

DEMESILLJ001 responded

Thank You and the staff for all that you did for me! I'm enjoying my new secondhand truck very much! Thanks again much Mahalos and Aloha!!! Joe Demesillo

December 29, 2022

Wait time for service has improved significantly especially for oil changes! I hope the improvements will continue throughout the New Year!!Mahalo much!! More

by WILLIAM.VILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
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Dec 30, 2022 -

Honolulu GMC Cadillac responded

Thank you, William! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 29, 2022

Fabulous customer service from the ladies at the service desk they are truly professional and I wouldn’t have it any other way… Happy holidays More

by HINKLEGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki
Report | Print
Dec 30, 2022 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 28, 2022

This is my third vehicle I bought from Honolulu GMC the other two was corvettes used of course and hopefully my future Denali Duramax will also be from here. It’s always an excellent experience from kind More

by PACOSAN808
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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