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Honolulu GMC Cadillac

Honolulu, HI

4.3
1,110 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,110 reviews

July 07, 2024

Everything went smoothly from check in to complete service. Love the coffee options now. Oil change was quick and easy while I waited. More

by BEVLANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

July 06, 2024

Fixed my XT4 problem finally after 2 appointment found the solution to fix my car More

by JIMPHILLIPINES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

July 01, 2024

Service was prompt and quick. Our salesperson was informative and helpful. The finance manager was fast. Best service ever! More

by KILIONA_TUPOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akira
Jul 02, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 27, 2024

Honolulu Buick GMC Cadillac,🔧 is always there for Their customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 More

by Donald Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cheigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honolulu GMC Cadillac responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jun 28, 2024 -

Honolulu GMC Cadillac responded

Donald, thank you for highlighting the dedication of our team at Honolulu Buick GMC Cadillac! We're always here to assist in any way we can. See you again soon!

June 20, 2024

We bought a 2024 Toyota used vehicle with 358 miles on it. It has a balancing issue or alignment. The steering wheel shakes when it hits 62 mph. Salesperson Sasha said call Toyota literally like hours More

by TCJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sasha
Jun 21, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 14, 2024

Poor communication. No one answers their phone. I left several messages and received no call back. The link in the text message to get updates on my car didn’t work. And More

by bobbylan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis- service
Jun 20, 2024 -

Honolulu GMC Cadillac responded

Bobby, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 11, 2024

I took my GMC to the first location and was unhappy with the quote. I got my vehicle towed to Cutter GMC and Mike was awesome. Great communication and the quote was way better. I have had nothing but a grea More

by JJ
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 11, 2024 -

Honolulu GMC Cadillac responded

Hi JJ, we're delighted to hear that Mike and the team at Honolulu Buick GMC Cadillac provided you with excellent service and a better quote. Thanks for recommending us! Come visit us again in the future!

June 11, 2024

Micah did a great job taking care of my situation, he let me know what was going on and expedited getting the part needed to make the repairs. More

by B.CHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Jun 12, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Micah and our service team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 10, 2024

I am pleased with my car. The team was hospitable. However, there are two things that would have made my buying experience and excellent one: 1) receiving my car with a full More

by DIOTA15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Honolulu GMC Cadillac responded

Thank you for your feedback! We're glad to hear you're pleased with your car and found our team hospitable. Your suggestions about the gas tank and keys are noted, as we strive to improve at Honolulu Buick GMC Cadillac. We appreciate your business and hope to see you again in the future!

June 09, 2024

Very friendly, knowledgeable, fast and efficient service. I will definitely be back to service my truck! More

by Chantal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah
Jun 10, 2024 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department, Chantal! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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