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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,266 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,266 reviews

May 02, 2024

Sasha was an excellent sales person who guided me through finding just the right vehicle for me. Loved her sales technique with no hard selling. Honest and great person to assist me through the process. Very More

by ALOHAMJCOASTIEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
May 03, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with Sasha and our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Theresa was very friendly, efficient and accommodating, helping me through my first business vehicle purchase, making it as painless as possible. Sasha was very courteous and helpful, conscientious and More

by CAQUITEVIS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Serene (5-Stars)
May 03, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for choosing Honolulu Buick GMC! Please let Sasha, Theresa, and our team know if we can be of any more assistance. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 02, 2024

Nick & Theresa worked above and beyond to make our process easy and to get it done efficiently More

by DCFABRICATIONHI
Workmanship
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Honolulu GMC Cadillac responded

We are very happy to hear Nick and Theresa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

A customer from Kauai, purchased a vehicle without flying up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor c More

by RACORPUZ46
Recommend Dealer
No
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akira Wood
May 06, 2024 -

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 01, 2024

Very easy and non confrontational. No hard selling involved. Just had to wait to see her because she was only finance person available More

by MJL41DASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akira Woods
May 02, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 30, 2024

Service was excellent, Liana is knowledge and efficient, I'll keep bringing my 2020 Encore back. More

by rrrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana in service.
May 01, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with Liana and our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 28, 2024

Service was done quickly while I waited for my car. My car was washed very well, really appreciated this. Thank you!! More

by SPANG914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana in the Service Department - 5 stars!!
Apr 29, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 27, 2024

I writing to express my sincere appreciation for the outstanding car buying experience I recently had at your dealership. In all honesty, I was initially dreading the entire process due to past negat More

by mahalothomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha S
Apr 29, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business, Thomas, and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 25, 2024

Friendly customer service. But the wait for the service to be performed is a little excessive More

by IKALEOPAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana
Apr 27, 2024 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 21, 2024

They help me right away; The return my phone call. I explain my situation the work with me. They’re honest and compromise what they do for living and that’s very helpful and I am grateful thank you Ho More

by JUANLUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Morey
Apr 22, 2024 -

Honolulu GMC Cadillac responded

Juan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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