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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,417 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,417 reviews

January 08, 2026

Dropped my car off, no one touched it for over a week. Took it back and looking to service somewhere else More

by IKAIKA8024
Recommend Dealer
No
Employees Worked With
Forgot her name
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Jan 09, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review. It is unfortunate to hear that you were not pleased with your service along with the length of time it took. I can understand the frustration here and apologize for the delay in your repairs. When you have a moment, I would appreciate it if you could call me to discuss this visit further and see how I can assist in finding a resolution. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

January 07, 2026

Excellent customer service. Nick and Sean was amazing. Got in and out in a heartbeat More

by KYLETOM808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Honolulu GMC Cadillac are glad to have you as a customer. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 05, 2026

Great experience. No xx. Clearly explained breakdowns of numbers. Excellent service. Would recommend to others. More

by info@jeremymateo.com
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
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Jan 06, 2026 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 04, 2026

Great Great service and wait times gives me options to do maintenance needed if to costly then options to come back next time to get other maintenance done. Also helped with payment plan option. More

by HEG
Recommend Dealer
Yes
Employees Worked With
Sarah Pratt
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Jan 05, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2026

Hi Rebecca didn't know it was u who started from beginning to end, u did a professional job from start to finish keeping me up to date as oil change and rotation of my daughter's black beauty was in More

by JOSEPH.DELACRUZ
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jan 03, 2026 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 02, 2026

Quick and efficient. Quick and efficient sale. Walked in with a car in mind and Ryan immediately met my needs and didn't waste any time. Seamless transaction and left the More

by SCHUNNER
Recommend Dealer
Yes
Employees Worked With
Ryan Gamboa
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Jan 02, 2026 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 01, 2026

Jennifer did an excellent job with keeping me informed of the progress of the repairs and pricing. She is very pleasant to work with. More

by BRADWELLING
Recommend Dealer
Yes
Employees Worked With
Jennifer Inman
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Jan 01, 2026 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 01, 2026

It’s hard to get service from anyone there ! ! Because NO ONE IS ANSWERING THE PHONES!! More

by Sandrakane44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
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Jan 05, 2026 -

Honolulu GMC Cadillac responded

Sandra, Thank you for taking the time to share your feedback. It is unfortunate to hear of the level of communication and that you are not having the experience you were expecting. When you have a moment, please reach out to me directly, and I would be happy to learn more about what transpired to better assist you. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

December 30, 2025

Dante was great to work with. I appreciate it the dealerships approach to sales, as it didn't include extras that I wasn't looking for. Very straightforward transaction and everyo More

by JASONMLAU
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
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Dec 30, 2025 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 30, 2025

Very easy, comfortable and efficient Great communication, and no pressure sales Welcoming, knowledgeable, easy to work with More

by CABATO.BEAU
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Dec 31, 2025 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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