Honolulu GMC Cadillac

CHESTER AND RICK RULE!!! The serice offered by these guys and their team is summed up in 2 words - professional and competent. I like being treated as "our most important cu The serice offered by these guys and their team is summed up in 2 words - professional and competent. I like being treated as "our most important customer". I like It!!!! More

2 new Denali's I want to thanks Darwin And Marco (Coco) for their professionalism and assistance in the perry's of my wife and my new Acadia Denali and Sierra Denali I want to thanks Darwin And Marco (Coco) for their professionalism and assistance in the perry's of my wife and my new Acadia Denali and Sierra Denali, you guys Rock, thanks again! !!! More

"Excellent Customer Service" Rick Rodrigues and his group of outstanding service department professionals made a hugh difference during my last service visit. They understood the Rick Rodrigues and his group of outstanding service department professionals made a hugh difference during my last service visit. They understood the concerns I had with the performance of the vehicle and ensured that I had over 1.5hrs with the lead mechanic working to address concerns with my cars performance. The mechanic went with me on a test drive and explained in laymen terms performance concerns that I expressed when I brought the vehicle in for service. Rick continued to show how his team were determined to ensure all my concerns were resolved. His team coordinated the repair of some scratches to the roof and hood of my vehicle; what really impressed me was their proactive approach to coordinating the reapplication of my car sealant protectant to both the hood and roof--something his team was not responsible for coordinating. I've regained a considerable amount of confidence back in the Cadillac brand based on the excellent service that Rick Rodrigues and his Service Department Customer Representative Team provided to me. Outstanding example of Luxury Car Service. More

Great Experience Marco was great to work with. He made you fel very comfortable and at ease. Definitely and highly reommended. I look forward to a another great expe Marco was great to work with. He made you fel very comfortable and at ease. Definitely and highly reommended. I look forward to a another great experience. More

Change Oil and Courtesy Check-up Very professional, awesome customer service. the guy who work and take my vehicle fore service is veru plesant and very welcoming to customer. He's a Very professional, awesome customer service. the guy who work and take my vehicle fore service is veru plesant and very welcoming to customer. He's a keeper and I just can't remember his name. More

I'll always suggest this dealership I wish I would have purchased my vehicle through this Buick dealership instead of Cutter in Waipahu. At least I can take my car here for Maintanence. I wish I would have purchased my vehicle through this Buick dealership instead of Cutter in Waipahu. At least I can take my car here for Maintanence. Everyone is so nice and friendly and helpful. More

Improved service Compared to my last visit this service appt. was good. Service adv. was knowledgable and courteous and explained costs. Car was ready to go at pickup Compared to my last visit this service appt. was good. Service adv. was knowledgable and courteous and explained costs. Car was ready to go at pickup time. More

the "Aloha Spirit" is Alive!! Very personable, helpful and friendly staff! If your looking for the "Aloha Spirit" this is the place :)) Not only was Jon Palting, my sales consult Very personable, helpful and friendly staff! If your looking for the "Aloha Spirit" this is the place :)) Not only was Jon Palting, my sales consultant, an all around awesome sales men but everyone I encounter went above and beyond, the "Bradah" I call the, "negotiator" Michael Camara was very knowledgable and took the time to answer all my questions which pretty much sealed the deal for me. Shoots! even Darell Cintron, another sales consultant, graciously warm my lunch up in their microwave. Can't say enough about my experience! Mahalo!! More

Honolulu Cadillac Provides Excellent Customer Experience My Customer Sales Representative provided outstanding customer service, so good that unless I receive this type of service from any future car purchas My Customer Sales Representative provided outstanding customer service, so good that unless I receive this type of service from any future car purchases I will not purchase the vehicle--Completely Satisfied!!! More

Best Car Buying Experience Ever - Great Management Style Titan BurnsThe Sales Person (Titan Burns) was extremely well trained, had a very positive attitude, and a real desire to please the Buyer. He had alre Titan BurnsThe Sales Person (Titan Burns) was extremely well trained, had a very positive attitude, and a real desire to please the Buyer. He had already memorized the available inventory, and he asked excellent qualifying questions reqarding my use and need for my next car. The process of elmination happened smoothy and systematically. I negotiated hard, and the dealer was very respectful of my position. I was spoiled by the personalize effort, and test drove 6 different CTS models. I came looking for a Used CTS, but with a few well spoken words, I saw the value of owning a new CTS. My purchase was smooth, friendly, and truly an excellent Buying experience. The General Manager came in to close the deal, and his style, respect, humor and positive attitude made it seem easy for me to say yes. I feel welcome at the dealer ship, and have had excellent service performed in the Service Department. Will is awesome. The finance office did a great job explaining the paperwork, and he worked promptly, professional, and friendly., I came back and purchased the extended service contract, I was introduce to many employees as a new client, and now part the Honolulu Family, I feel welcomed whenever I bring my car in, and every one has treated me extremely well. Upon taking delivery of my new CTS, I was shown all around the outside and inside and taught what every button and latch was for. They adjusted my mirror, even set up my favorite stations on my radio. They filled the car with gas, provided floor mats, and gave some really good time saving tips about the car. The vehicle was brilliantly clean and spotless. More