Honolulu GMC Cadillac

Good Service This was the 3rd time I brought my truck in for service (oil change, point inspection, tire rotation) and it was by far the best experience. I think This was the 3rd time I brought my truck in for service (oil change, point inspection, tire rotation) and it was by far the best experience. I think it depends on who you get when you check in. The service associate that I had was pleasant, nice and professional. He called me when my truck was ready for pickup. When I arrived, he walked me to the receptionist and he personally got my truck. Don't remember his name but he has a cast on his arm. More

Service Alerted via email n ph to bring car in for serv. Came in 2x n told each time i wasnt sched. 1st appt sched online n informed dealership were exp prob Alerted via email n ph to bring car in for serv. Came in 2x n told each time i wasnt sched. 1st appt sched online n informed dealership were exp problems w/online site. 2 appt, called in prior to serv dept taking calls. The person who answered informed me to come in n wait due to not having an appt. I came in n told i couldnt bc there were too many walk ins. I cant brinf my car in duringbthe wk due to wrk off island leacing me to sched maintenance serv on Sat only. I strongly recommend open comm is needed w/all depts handling calls or monitoring online appts to inform serv dept. Its unprofessional & n inserv to consumers who bought cars from ur dealership. Very unhappy n frustrated! More

Brand New Car, Brand New Experience! Thanks to my girl Tiana Johnson for hooking me and my family up with our 1st Brand New Car, the 2016 Buick Encore! Her patience and expertise made our Thanks to my girl Tiana Johnson for hooking me and my family up with our 1st Brand New Car, the 2016 Buick Encore! Her patience and expertise made our experience enjoyable and not stressful at all! Purchasing a vehicle can take a long time, but she got us in and out the door with our new ride in less than 4 hours! That included our car being serviced (well not too much had to be done, it was brand new). And a big Mahalo to the General Manager for having patience with us as well and plugging away at numbers until we were all happy! Such a great experience! Can't wait to come back and trade in our truck! More

Good guys They were good to me good deal I like my new car good price and good car the salesman was good and helpful as well They were good to me good deal I like my new car good price and good car the salesman was good and helpful as well More

Great Experience! Chester Asunción, was very helpful and got me every discount that was allowable by company policy. He saved me some money. If I were to purchase a Chester Asunción, was very helpful and got me every discount that was allowable by company policy. He saved me some money. If I were to purchase a CPO in the future, since you guys just totally repaired my vehicle, I'am sure you will give me a great deal. More

Awesome experience Great costumer service and really professional staff. Even know I came in with no appointment and last minute Jason was able to help me and answer all Great costumer service and really professional staff. Even know I came in with no appointment and last minute Jason was able to help me and answer all of my questions. More

Awesome The customer service was on point... They took the time to get to know us and accommodated us. They asked what I was looking for and was able to get w The customer service was on point... They took the time to get to know us and accommodated us. They asked what I was looking for and was able to get what I was looking for. They was awesome and friendly! More

Terrible service left 4 messages on the voice mail and with a live body to have him call me back on the status of my Cadillac. The had my car for 9 days. Car came wi left 4 messages on the voice mail and with a live body to have him call me back on the status of my Cadillac. The had my car for 9 days. Car came with run flat tires and they did not have a single one in inventory. They told me that they had to order it and it would take 3 days to come in. I also had an issue with the console display. They had the part in so I told them to start the repairs and order the tires. They have no loaners as they were out of them! So I had to rent a car. I will never purchase another car from them. More

great service!!!!! Staff was very friendly, even though I was late for my appointment, they were very accommodating. My car was ready, under the quoted time. Thank you Staff was very friendly, even though I was late for my appointment, they were very accommodating. My car was ready, under the quoted time. Thank you Buick!!!!! More

best car purchase experience ever We worked with Lennie, He was so knowledgeable and really took the time to listen to what we need and wanted, He stayed in contact throughout the enti We worked with Lennie, He was so knowledgeable and really took the time to listen to what we need and wanted, He stayed in contact throughout the entire experience and went above and beyond to make sure all of our needs were met, We will definitely return as well as recommend him to everyone who is looking for a new car. More