Honolulu GMC Cadillac

Customer Service Me. Bernard Young was very knowledgeable, friendly, and prompt. He speaks with respect and sincere to my concern. His hospitality will attract many mo Me. Bernard Young was very knowledgeable, friendly, and prompt. He speaks with respect and sincere to my concern. His hospitality will attract many more business to this Dealership. More

Very helpful but time consuming The reason for my rating is that the salesman are very helpful and kind, but its just the waiting time of the financing took quite a while. But overal The reason for my rating is that the salesman are very helpful and kind, but its just the waiting time of the financing took quite a while. But overall i woukd reommend this dealership!! Thank you Honolulu GMC for my truck. More

Excellent service The workers have helped me throughout my decision in buying a used car and have provided me with great customer service, would definently recommend ot The workers have helped me throughout my decision in buying a used car and have provided me with great customer service, would definently recommend others. More

Outsatnding, Outstanding, Outstanding!!!!!!! I contacted John Palting via the phone in the afternoon of Friday, 17NOV17. I agreed to meet him later that day. John showed me two trucks side by s I contacted John Palting via the phone in the afternoon of Friday, 17NOV17. I agreed to meet him later that day. John showed me two trucks side by side as requested for ease of comparison and eventually choice. I gave john my expectations regarding what I wanted for my trade, down payment and the sign and drive final payment. After all was said and done I received the deal I expected and I am very happy with my purchase. John and the team, Kalia (Finance Manager) and Dave Rodriguez (Sales Manager) were very polite and we didn't play the games that you hear about or may have experienced while purchasing a vehicle in the past. I would recommend this dealership and sales team if you are in the market for anew GMC truck, Buick or Cadillac. BTW, they now have an OUTSTANDING, low mileage, rarely driven BMW 535i with the M sport package. Only 22000 miles and in perfect working order. More

Friendly, quick rental car asignment, started service work i Had warranty issue returned to dealership 8 times, they understood the frustration we experienced. Sales, service and management involved to accomplis Had warranty issue returned to dealership 8 times, they understood the frustration we experienced. Sales, service and management involved to accomplish the task to return car as soon as possible. More

Renewing my lease John Palting contacted me a few days ago to remind me that Cadillac would pay the last 2 months of my lease and that the XT5 has a good lease promotio John Palting contacted me a few days ago to remind me that Cadillac would pay the last 2 months of my lease and that the XT5 has a good lease promotion. I went down to see John and he helped me get the car I wanted with a monthly payment amount that I was satisfied with. He was very professional, friendly, helpful and patient with me. He is a great asset to the Cadillac team. More

GMC Sierra Denali Awesome service. Got what I wanted. Good deals!!! Jon was helpful in finding the perfect truck for me and got the deal that I needed for me to take Awesome service. Got what I wanted. Good deals!!! Jon was helpful in finding the perfect truck for me and got the deal that I needed for me to take the truck home right away! What a guy! More

EXCELLENCE EXCELLENT STAFF PROVIDING EXCELLENT SERVICE. EASY , FRIENDLY AND ACCOMMODATING. FIRST TIME EVER BEEN THERE, WAS RUNNING A LITTLE LATE FOR WORK, DIDN' EXCELLENT STAFF PROVIDING EXCELLENT SERVICE. EASY , FRIENDLY AND ACCOMMODATING. FIRST TIME EVER BEEN THERE, WAS RUNNING A LITTLE LATE FOR WORK, DIDN'T EXPECT IT BUT THEY EVEN PROVIDED A LOANER. VERY ACCOMMODATING. More

Challenging customer. Bernie was patient with the many challenges brought up by the customer. He did not hesitate to find options and solutions to meet customer satisfacti Bernie was patient with the many challenges brought up by the customer. He did not hesitate to find options and solutions to meet customer satisfaction. More

Great Service, Honesty, & Comfortable...!!! Raymond "Coach" Guinto was a pleasure to work with. I was straight up with him about the finances and he was willing to help me by utilizing as much a Raymond "Coach" Guinto was a pleasure to work with. I was straight up with him about the finances and he was willing to help me by utilizing as much accommodating perks as possible that the Dealership had to give. The transaction was smooth and timely. I recommend anyone looking for a vehicle to give them a shot at putting you behind the wheel off their lot. More