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Honolulu GMC Cadillac
Honolulu, HI
1,233 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,233 reviews
April 21, 2025
The sales person, Nick Nakama, was knowledgable, helpful, and recognized our needs. The Finance person, Theresa Karas, was very helpful and attentive to our desires about financing. Everyone was friendly a and recognized our needs. The Finance person, Theresa Karas, was very helpful and attentive to our desires about financing. Everyone was friendly and helpful…a really great experience. More
by KMURA0525
Verified Customer
April 20, 2025
Car was promised at 1:45, I called 2x before coming at 2:00. Car wasn't ready. Had to self-pay for an Uber home. Returned the next day at 10am and car was still not ready. Returned again at 1:30, was said 2:00. Car wasn't ready. Had to self-pay for an Uber home. Returned the next day at 10am and car was still not ready. Returned again at 1:30, was said it was ready but had error messages that needed to be cleared. Took an additional 45 minutes before it was ready. Still paid full price and I was out the time and money for the three trips to pickup my car. Very poor service and communication More
by Lpfannerstill
Employees Worked With
Johnny
April 17, 2025
Super friendly people, easy to talk to, and willing to assist you with all your needs assist you with all your needs More
by MIER_MAILE
April 17, 2025
This was a great experience for the wife and myself and with Dantes help made it happen thanks to him we left with the truck I always wanted with Dantes help made it happen thanks to him we left with the truck I always wanted More
by BLAINE.ROBELLO
April 13, 2025
Great in person service; terrible phone answering and NO call back after 4 days of attempts call back after 4 days of attempts More
by HOKU1980
Employees Worked With
Other Employees :
Sarah from Arkansas is the only one I dealt with; she was Top Notch!
April 06, 2025
Pros. Super friendly. Great coffee nice waiting room and bathroom. Inconsistent communications. Innacurate estimates of time required. Overall I’d return f Super friendly. Great coffee nice waiting room and bathroom. Inconsistent communications. Innacurate estimates of time required. Overall I’d return for service. Particularly nice people. More
by ROBERTNOBLEARCHITECT
Employees Worked With
Other Employees :
Johnny was very nice. Good experience for me. Ladies who answered phones…very nice. Good representative of the business.
April 02, 2025
Terrible customer service. Repairs were not made to satisfaction. Car was held for 3 months and the day got my car back my car was smoking under the hood Repairs were not made to satisfaction. Car was held for 3 months and the day got my car back my car was smoking under the hood More
by Kctierra
Employees Worked With
Johnny
March 30, 2025
Horrible service , horrible service, horrible service, horrible service, horrible service, Class action report. Can’t believe people spend that much money for a poor service center horrible service, horrible service, Class action report. Can’t believe people spend that much money for a poor service center More
by kinimaka
Employees Worked With
March 29, 2025
Multiple appointments to get a simple recalled issue fixed. Twice vehicle was sent back home not fixed. Waste of my time. fixed. Twice vehicle was sent back home not fixed. Waste of my time. More
by Harristyler101
Employees Worked With
Jeff is not the person I dealt with. Johnny was the name
March 27, 2025
I’ve brought my vehicle here several times now. As a former technician at a dealership I can confidently say that this dealership feels understaffed with service writers. I don’t even try to call a As a former technician at a dealership I can confidently say that this dealership feels understaffed with service writers. I don’t even try to call anymore because my calls are never answered. The last time I brought my vehicle in I left it for 2 weeks for a noise and recall and nothing was done. If I do go in… I’m never confident my vehicle will even be done or available to pick up. Johnny the service writer for me was great to work with but he has seemingly more work than he can handle. I’m not sure if this is because there are too many cars to service or if there are not enough workers. Either way… it’s been very difficult to even get a simple oil change. More
by Richard
Employees Worked With
Johnny
