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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.3
1,110 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,110 reviews

September 18, 2024

Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cheigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2024

Very professional and efficient service. Micah , in service department, is very thorough. Great people there. More

by rickh75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, Virginia.
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Sep 18, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear Micah was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 13, 2024

U not tell all about the car, i just have 1 key, i dintgot anything, More

by JAMES_AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
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Sep 13, 2024 -

Honolulu GMC Cadillac responded

James - I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, please contact me at your earliest convenience. Thank you, Justen Chilcoat - General Manager

September 11, 2024

First time service. Answered my questions. Explained the recall. A bit pricey for a service but told it fluctuates depending on mileage. More

by DURANHAWAII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not see the person who helped me
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Sep 11, 2024 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 09, 2024

Theresa, made me feel as if I was family. Very professional and courteous. Iwill recommended her to family & friends. More

by WINROWDL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Honolulu GMC Cadillac responded

Thank you! Theresa and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 08, 2024

Sasha was very patient, extremely helpful and very informative, overall experienced with her was great. Kalai was also helpful and made me feel comfortable with my decision to purchase by breaking dow More

by VAIAGAE05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Serene
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Sep 09, 2024 -

Honolulu GMC Cadillac responded

Thanks for your feedback on your recent visit to Honolulu GMC. It's great to hear that Sasha and Kalai were able to assist you and that you had such a positive experience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

Sep 09, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing your experience! We're glad to hear Sasha and Kalai provided excellent service at Honolulu Buick GMC Cadillac. Enjoy your new vehicle! We look forward to serving you again!

September 03, 2024

Amazing and super helpful! They made the process of buying a car as easy as possible More

by CAPTANBONBON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 03, 2024

Kathryn Benson-Keehn, was fantastic, and the woman who check in and check out when I get at the service department also. Not sure, Elina/Alina. More

by FABIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Benson-Keehn 5 ⭐, and also the girl that I leave my car from the service department, not sure her name.
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Sep 04, 2024 -

Honolulu GMC Cadillac responded

Fabio, We are very happy to hear Kathryn and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 03, 2024

My service was done professionally and timely, always enjoy my service visits at Honolulu Buick GMC. More

by GBADUA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC. Jeff and our team appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 31, 2024

Not efficient and truthful. Bad ongoing experience till now. My concern not resolve over a month and a half. More

by maretakarapani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr.Diaz and Maika
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Sep 04, 2024 -

Honolulu GMC Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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