Honolulu Ford - Service Center

Awesome service from an awesome service advisor! I want to say that I've had my vehicles serviced at Honolulu Ford prior, and I wasn't impressed at all. The dealership have since assigned me to a new I want to say that I've had my vehicles serviced at Honolulu Ford prior, and I wasn't impressed at all. The dealership have since assigned me to a new service advisor named Chad and since then, I have nothing else to say than "Wow!!!" In my opinion, that's how service employees should be, appointments are easily made, I'm given updates and the promised work is done. I believe that if more staff would follow his work ethics, Honolulu Ford would have a 5 star dealership service department. More

Chad was awesome Chad did a good job explaining what needed to be done. Car was ready for pick up on time. Payment was done o. The spot with Chad Chad did a good job explaining what needed to be done. Car was ready for pick up on time. Payment was done o. The spot with Chad More

Amazing service above and beyond what I needed I went in to see Jeff Salazar to discuss my lease vehicle and all my questions plus more information he gave me was extremely helpful in making my dec I went in to see Jeff Salazar to discuss my lease vehicle and all my questions plus more information he gave me was extremely helpful in making my decision to renew my lease. I also asked if I could get a safety check for my car at the same time I was meeting with Jeff, and Chad Getz gladly assisted me in renewing my safety check, Chad also informed me that I needed to keep an eye on my tires and that everything else on my car was great. I was in and out of there with all the information needed to keep my business with Ford in renewing my lease and taking my car in for service More

Great Service from Theresa & Chad!!! Second time coming to Honolulu Ford and again was provided with great service. Theresa was awesome and Chad was great. Highly recommend HNL Ford; gr Second time coming to Honolulu Ford and again was provided with great service. Theresa was awesome and Chad was great. Highly recommend HNL Ford; great customer service, friendly staff, always willing to help. Goes over and beyond to make sure you fully understand and provide great tips. More

Service Department Our company has 9 Ford vehicles and since the vehicles are under warranty I have been in contact with Chad Getz. Chad is very helpful and accomodating Our company has 9 Ford vehicles and since the vehicles are under warranty I have been in contact with Chad Getz. Chad is very helpful and accomodating. I highly recommend him to anyone going to Honolulu Ford. More

Service advisor Chad Getz made my day I came to Honolulu ford to do my saftey check no mind you I have a BMW but I was having a hard time with BMW so I decided to try Honolulu Ford seeing I came to Honolulu ford to do my saftey check no mind you I have a BMW but I was having a hard time with BMW so I decided to try Honolulu Ford seeing that my whole family has ford and I was not to be appointed your Service Advisor I believe his name is Chad Getz was very helpful His assertiveness and professionalism was so comforting and gave me peace of mind no that made me realize that I want to and will trade. My car for a ford having a great service for your vehicular is a major thing I had the belief that if you pay more for your car like BMW I would get top notch service I was so wrong thanks to you Honolulu Ford for excellent service and awesome employees I now have a mechanic that I can take my xar ro and not worry about getting ripped off or be treated like a second class citizen HONOLULU FORD NO KA 'OI More

Car Service Recommendation Going in for routine maintenance and a weird AC problem was no mean feat for these guys. I had Chad help me out with my car problem. My car heater (ye Going in for routine maintenance and a weird AC problem was no mean feat for these guys. I had Chad help me out with my car problem. My car heater (yes, heater in Hawaii) was not blowing hot air from the driver side vents. Besides my oil change and doing diagnostics for my AC, everything was good to go! I waited at the dealership so their waiting area with a T.V. kept me entertained. :) More

Customer service ordering tires I order tires for my GMC Canyon and had Honolulu Ford install and balance 4 ea. tires. Service rep Chad Getz was very professional and courteous, my w I order tires for my GMC Canyon and had Honolulu Ford install and balance 4 ea. tires. Service rep Chad Getz was very professional and courteous, my wife was very pleased with having this service done in a timely manner. More

Great personalized service. Brought in my 2012 Ford Fiesta for service for an oil change and to change out a serpentine belt. I knew my tires were getting near replacement and m Brought in my 2012 Ford Fiesta for service for an oil change and to change out a serpentine belt. I knew my tires were getting near replacement and my service advisor, Chad, gave me several options for purchasing 4 new tires. He worked the price down and gave my vehicle a car wash and interior vacuum (which my car needed). Thanks Honolulu Ford. More

RECALL COMPLETED DANIEL ESLINGER WAS A GREAT HELP. THE SAFETY RECALL ON THE CAR'S DOOR LATCH WAS COMPLETED AS SOON AS THE PARTS CAME IN. THANKS DANIEL. DANIEL ESLINGER WAS A GREAT HELP. THE SAFETY RECALL ON THE CAR'S DOOR LATCH WAS COMPLETED AS SOON AS THE PARTS CAME IN. THANKS DANIEL. More