Honolulu Ford - Service Center

Excellent service My car needed brake repair, part of which was covered under an extended warranty. Daniel and the service manager worked with me to get the repairs do My car needed brake repair, part of which was covered under an extended warranty. Daniel and the service manager worked with me to get the repairs done quickly and completely. I really appreciate how well they took care of me and my car. More

Chad Getz - Service Advisor We recently purchased a used truck from the mainland and needed a programming of two new keys which were purchased from Honolulu Ford. We were impress We recently purchased a used truck from the mainland and needed a programming of two new keys which were purchased from Honolulu Ford. We were impressed with Chad Getz in facilitating in a very timingly manner what needed to be accomplished. His authentically caring and professional manner is an asset to Honolulu Ford. We were also pleasantly surprised that a 12 point safety review was performed. Mahalo! Henry Lee More

Vehicle check up - oil change My vehicle needed an oil change and I went to the service department without an appointment. My Service Advisor Kyle Piercy had my vehicle in less th My vehicle needed an oil change and I went to the service department without an appointment. My Service Advisor Kyle Piercy had my vehicle in less than 45 minutes. More

20,000 mile service Chad was very friendly and went over my vehicle report card with me. He made sure to point out that my lug nuts / cap were swollen and may need to be Chad was very friendly and went over my vehicle report card with me. He made sure to point out that my lug nuts / cap were swollen and may need to be addressed at my next service. More

Service dept My visit to Honolulu Ford was very plesent, and service dept met all of my vehicles concerns, service dept found serious problem and corrected the pro My visit to Honolulu Ford was very plesent, and service dept met all of my vehicles concerns, service dept found serious problem and corrected the problem More

great job done on a difficult issue I had an issue that was difficult to diagnose as it did not throw a check engine light or code. The guys actually took it for a road test with diagno I had an issue that was difficult to diagnose as it did not throw a check engine light or code. The guys actually took it for a road test with diagnostic equipment attached to find out what was going on. More

Routine check up This was just a routine check up of my Ford Escape. Teresa was great as always. She noticed I had put my registration stick on the front and not the This was just a routine check up of my Ford Escape. Teresa was great as always. She noticed I had put my registration stick on the front and not the back plate and had it changed. More

Helpful, patient We have a fleet of cars that are serviced by Honolulu Ford, it is a huge relief to know I can bring in the cars and have them serviced quickly so I ca We have a fleet of cars that are serviced by Honolulu Ford, it is a huge relief to know I can bring in the cars and have them serviced quickly so I can get them back into operation as soon as possible! More

Great customer service experience The service advisor was excellent and I will be contacting him for future services to my car. He was professional, friendly and easy to converse with. The service advisor was excellent and I will be contacting him for future services to my car. He was professional, friendly and easy to converse with. More

Friendly, fast service The entire staff from Theresa, my Service Advisor, to the service technician and my shuttle drivers, were very nice, professional and accommodating. T The entire staff from Theresa, my Service Advisor, to the service technician and my shuttle drivers, were very nice, professional and accommodating. Thank you for finishing the repair of my car sooner then promised and getting me back on the road! Really pleasant experience for my first time service at Honolulu Ford! More