Honolulu Ford - Service Center

Service department Car got fixed quickly, part was ordered and my car was fixed a day early. Charlo was very helpful and called to let me know they found something else Car got fixed quickly, part was ordered and my car was fixed a day early. Charlo was very helpful and called to let me know they found something else wrong with my car and made sure it got fixed quickly. Very friendly. More

Dealer service reliable Dealer service for my car since 2003 has been reliable and I get results. They are usually quite busy and I don’t know if this is the cheapest path. Dealer service for my car since 2003 has been reliable and I get results. They are usually quite busy and I don’t know if this is the cheapest path. But the service staff has been good to work with and I get results. More

Good service, but a bit slow Good and honest service. But an oil change should not take 3 hours. At least they have a shuttle to take you places to wait. Good and honest service. But an oil change should not take 3 hours. At least they have a shuttle to take you places to wait. More

Service for maintanance I've been ford for about 10 years and the first time ill had a service for my F-150 till now is amazing, there service is excellent. I've been ford for about 10 years and the first time ill had a service for my F-150 till now is amazing, there service is excellent. More

Oil change was faster than I had anticipated, the staff were friendly and helpfull. Last week, I took my wife's car in for an oil change at a different dealers was faster than I had anticipated, the staff were friendly and helpfull. Last week, I took my wife's car in for an oil change at a different dealership and they vacuumed the floorboards, washed the car and cleaned the windows inside and out. I guess Ford doesn't do that. More

Routine oil change and minor other things Chad is caring and knowledgeable and serves with a smile and other Honolulu Ford employees are always very courteous and welcoming. The job gets done Chad is caring and knowledgeable and serves with a smile and other Honolulu Ford employees are always very courteous and welcoming. The job gets done properly every time! Thank you! More

Thomas will make it happen!! Excellent customer service. Worked with us for about a week before getting our Ford F250. Professional and straight to the point attitude. Listens car Excellent customer service. Worked with us for about a week before getting our Ford F250. Professional and straight to the point attitude. Listens carefully to our wants and needs then offers exactly what we asked for. Thomas explained all of the paperwork in detail, answered any questions we had and never rushed or forced our choices or decisions. More

Great service and I am always welcome there. Everyone treats me like family and make me comfortable being there. Kyle is a good perso and a friend.... service and I am always welcome there. Everyone treats me like family and make me comfortable being there. Kyle is a good perso and a friend.... More

Fast service Excellent same-day service and helped check warranty on the parts and repair. Took me in despite not having an appointment. I appreciated all the help Excellent same-day service and helped check warranty on the parts and repair. Took me in despite not having an appointment. I appreciated all the help and service. More

Wait was longer than usual I took my Fusion in for the typical oil change and servicing and to fix a recall issue. I dropped it off at 8:15am and didn't leave until 2:30pm (they I took my Fusion in for the typical oil change and servicing and to fix a recall issue. I dropped it off at 8:15am and didn't leave until 2:30pm (they said it would take 2-2.5 hours). They did offer to give me a free car wash to make up for the wait. The service was done right, but they need to work on wait times. More