Honolulu Ford - Service Center

Smiles When I arrive I am greeted with a smile, everytime. The shuttle drivers get me to work on time, and then pick me up pau hana. When I arrive I am greeted with a smile, everytime. The shuttle drivers get me to work on time, and then pick me up pau hana. More

Happy with the my Explorer Had a really good experience with Rhett who was our salesman. No used car salesman feel at all. Good folks and most of all very happy with my car. Had a really good experience with Rhett who was our salesman. No used car salesman feel at all. Good folks and most of all very happy with my car. More

Service Great service from Chad Getz. Would highly recommend Chad and Honolulu Ford to my friends and family. Location is very convenient and service was prom Great service from Chad Getz. Would highly recommend Chad and Honolulu Ford to my friends and family. Location is very convenient and service was prompt. More

Car service and safety inspection Called to make appointment and was given one for the next day. Service representative was friendly and job was done in just over two hours. Called to make appointment and was given one for the next day. Service representative was friendly and job was done in just over two hours. More

Honolulu Ford Great service in a timely manner. Convenient location, and always fresh coffee is a must. Really friendly staff always checking up on you in the waiti Great service in a timely manner. Convenient location, and always fresh coffee is a must. Really friendly staff always checking up on you in the waiting area to see if you need anything. More

Control console Maintenance The Service Mgr, Eric & his team are top notch! My vehicle was inspected & completed well ahead of the promised return time. When I picked up my car, The Service Mgr, Eric & his team are top notch! My vehicle was inspected & completed well ahead of the promised return time. When I picked up my car, Tim gave me a thorough explanation of what services & maintenance were completed. Great experience!! More

Kyle is the man He is my service representative. The relationship that I have had with him has been great. It's been a building process from the when he drop the bo He is my service representative. The relationship that I have had with him has been great. It's been a building process from the when he drop the bombshell about head gasket of the car to the darn gone screw that some how was puncture my right rear tire which my made the click clack sound every time when it hits the road. He always have have a smile and also have time to talk for a little bit even though he has a very busy schedule. I appreciate all the hard work from him and the techs that works on the car. He provides good information and does what he can to provide the best optimum service and I appreciate that thank you and the techs. More

Service and staff we very rude! Cashier people very rude and unprofessional! This treatment happened on both of my trips to this ford dealership! First time I had an oil change and Cashier people very rude and unprofessional! This treatment happened on both of my trips to this ford dealership! First time I had an oil change and the second was a safety check inspection. I won’t be going back to Honolulu ford ever again! I will drive to Cutter Ford in Aiea!! More

Honolulu Ford Visit Have been a loyal customer for plus thirty years. Honolulu Ford and its employees have always been good to me. Last visit Chad was very professi Have been a loyal customer for plus thirty years. Honolulu Ford and its employees have always been good to me. Last visit Chad was very professional and kept me informed as to the mechanical issue. More

Poor service - have to bring back to fix original problem I scheduled our vehicle for a two day appoitment because that is what I was instructed to do at my last service appointment. The vehicle was at the S I scheduled our vehicle for a two day appoitment because that is what I was instructed to do at my last service appointment. The vehicle was at the Service Center for four days and they didn't work on the problem I brought the vehicle in for. I had to pick it up to use on the weekend. Now I have to schedule another two day appointment and bring it back again. More