Honolulu Ford - Service Center

Excellent service Chad was amazing! Dropped my car off for an oil change and my car was ready in no time and he was very professional and friendly. Chad was amazing! Dropped my car off for an oil change and my car was ready in no time and he was very professional and friendly. More

my experience was a delight! Everybody was very courteous! Everyone was on time and they were very professional. From the time I arrived to the time I left and returned, I was taken care of! Wonderful place t Everyone was on time and they were very professional. From the time I arrived to the time I left and returned, I was taken care of! Wonderful place to do business with when everyone is so professional dealing with. I highly recommend this place. More

Excellent The Best svc I ever had , ownning my first Ford. My svc Manger Chad Getz very professional and took he’s time answering any questions I had to ask. The Best svc I ever had , ownning my first Ford. My svc Manger Chad Getz very professional and took he’s time answering any questions I had to ask. More

Professional I showed up for my appointment on time, the dealership was ready, discussed my needs and options and were able to provide service while I waited. I showed up for my appointment on time, the dealership was ready, discussed my needs and options and were able to provide service while I waited. More

My ABS brake module went bad. I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix i I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix it by the end of the day. Great service! More

Great My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great. My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great. More

On Edge in the 808 I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who as I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who assured me that my car is in good hands and to go and help myself to some coffee while I wait in their customer lounge. I have always enjoyed the service and the free coffee every time I bring my car in for maintenance. My Service Advisor Chad is always on top of things and always explains what was done on my car or if there are any recommendations that may need my attention. So far, all is well and I am extremely happy with the service department and it’s personnel. Job done right! Mahalo Honolulu Ford for all that you do for me and all your other customers. Till my next service appointment. Mr George K Wright III More

Their accomodating.. the quality of work is good.. The honolulu ford is good. From the manager down to service department. When i do my service their very accomodating. The quality of work is good.. The honolulu ford is good. From the manager down to service department. When i do my service their very accomodating. The quality of work is good.. More

This was tthe second service for a continuing problem. So far I cannot comment since it has been less than a week since my service appointment. My problem started soon after I purchased my 2017 Escape whi So far I cannot comment since it has been less than a week since my service appointment. My problem started soon after I purchased my 2017 Escape which I had serviced in January of this year. There was no charge for either of my service appointments, however I lost the used of my vehicle for two days in order to have my problem rectified. Hopefully my problem has been resolved this time since it is a pain in the butt to lose use of my auto. More

Poor Service I had my explorer serviced at HF and when I picked it up, there was a huge dent on the side of my car. I have called the dealership 3 times and left I had my explorer serviced at HF and when I picked it up, there was a huge dent on the side of my car. I have called the dealership 3 times and left messages and haven't received any word. I had a similar incident where twice I took my car in (as I am a loyal 15 year customer) and got it back with oil marks, scuff marks, oil stains and deep scratches on my vehicle. Wanna know the worse thing? Not once did anyone try to reach out and fix the costly mistake that they had done. Low class More