Honolulu Ford

Fix engine lights on problem for more than 3 times, fix transmission leaking problem for more than 5-6 time for the same Ford Bus. damage the bus while road test. and fix the damage for 3 month without sa transmission leaking problem for more than 5-6 time for the same Ford Bus. damage the bus while road test. and fix the damage for 3 month without said sorry. These problems all happened on one Ford Bus and Engine lights problem and transmission problem never been fixed. FORD = Fix Or Repair Daily. Eric Shi More

Everyone there was very friendly. I saw the manager talk to every customer that was meeting with a sales person. I was offered water and even free food as a part of the Memorial Day BBQ going on outside. I to every customer that was meeting with a sales person. I was offered water and even free food as a part of the Memorial Day BBQ going on outside. I even received a gift card for a free race and Podium Raceway. The staff was very patient with me, as this was my first time participating in a transaction at a car dealership and I was a bit indecisive. More

My family has been buying fords from honolulu ford for over 40 years. Ben cabalo is the best! Don't let him retire iwould'nt buy a car from anybody else over 40 years. Ben cabalo is the best! Don't let him retire iwould'nt buy a car from anybody else More

Oh, man, Stan's da MAN!! Stan will get you going Oh, man, Stan's da MAN!! Stan will get you going when you need to...he treats each client magnificently, and makes you feel like their number one c Oh, man, Stan's da MAN!! Stan will get you going when you need to...he treats each client magnificently, and makes you feel like their number one customer! More

BEN CABALO (FLEET EXECUTIVE SALESPERSON) GREATEST ASSETS ARE: GREAT SMILE DRESSES FOR SUCCESS BECAUSE HE KNOWS WHAT PROFESSIONALISM IS ALL ABOUT GREAT CUSTOMER SERVICE GENUINE DESIRE TO HELP A CUSTOMER ARE: GREAT SMILE DRESSES FOR SUCCESS BECAUSE HE KNOWS WHAT PROFESSIONALISM IS ALL ABOUT GREAT CUSTOMER SERVICE GENUINE DESIRE TO HELP A CUSTOMER KNOWS HIS PRODUCT FOLLOWS-UP ON EVERYTHING VERY CLEAR ON COMMUNICATING PRODUCT AND DEALERSHIP PROCEDURES INFORMATION ETC...., ETC..... THANK YOU BEN FOR YOUR GREAT SERVICES OVER THE YEARS!!!!!!! More

Ben Cabalo was excellent as always. Came back 3x in 1 week just to work with him only. Chip kindly took care of us while Ben was away. Our family has been purchasing cars from Ben before I was born. S week just to work with him only. Chip kindly took care of us while Ben was away. Our family has been purchasing cars from Ben before I was born. Starting with a Plymouth Duster back in 1975. Since then, we've personally purchased within our family a Mercury Bobcat, a Thunderbird, an Aerostar, 3 Escorts, 3 Rangers, an Escape, a F-150 FX4, 2 Focus', and now a F-250 Superduty. All through Ben. This is not including the countless fleet of F150's my father wrote purchase orders for when he was at Castle & Cook. I surely hope Ben does not plan to retire soon as being owner of a construction company and a growing design company, I plan to make future purchases from my uncle/ friend, Ben. I wish him good health and a happy long life there at Honolulu Ford. BTW, we had a deposit at Toyota for an ordered Tundra, and I said to myself that if Ben is still working there...I'm going to see him just in case. We winded up cancelling the Tundra and initially choosing the F-150. But the next day decided that the F250 was a better choice for our company's use. Thanks to Ben's quick service and information gathering. i knew it was the best decision for my company. Thank you Ben, Chip, and Mark Benson (as he made a very pleasant impression just introducing himself as we pulled up. Although brief, it was much appreciated. His son who was playing receptionist that day was also very professional and helpful. Even offering us cold bottles of water when no one did as we waited in the Lobby for Ben. Everyone just stared with blank looks which I thought was annoying as after a long business day, the last thing I want is to look like is prey at a dealership. Luckily there's a few that still understand that 'service' is a company effort, not an individual effort by just whoever is assigned to the next "lead" that walks in the door). Other than that. Ben, Chip, and Mark's small presence made up for all the minor negatives such as the receptionist not knowing if Ben was in although stating Im driving from Central Oahu each time I came, watching a young shop-boy/ runner drive a Fusion (I assume the car was in for service) speeding and breaking carelessly to make trouble to his other shop friend still working in the back garage that was washing down another vehicle (not recommended in front of customers btw), and finally the vulture looks with no smiles from the lobby floor. But like I said, luckily Ben was there as I wouldn't of continued business at Honolulu Ford if it wasn't for his presence. Much Aloha More

We moved to the island in October and needed a second car. We are not "automotively inclined" so we chose to go with a car dealership instead of craigslist, trusting they would sell us a car that was in car. We are not "automotively inclined" so we chose to go with a car dealership instead of craigslist, trusting they would sell us a car that was in good shape. We bought a '07 Chrysler Sebring and within a week of buying it the engine light came on. I called to have them look at it. I was told that they were a Ford dealer and did not have the equipment to service a Chrysler. Never got a follow up call from dealer to see if we were satisfied with our purchase. Two months ago the AC went out. It is the evaporator coil. It has a slow leak. This will cost over $1500 to fix. I'm wondering how long the car has had a "slow leak". Did the dealer know and sell it that way? How comprehensive was the service performed on the car before it was sold? I'm thinking it couldn't be very extensive since I was told they don't service Chrysler vehicles. Take your business and money elsewhere. They are not in it for the long haul. More