Honolulu Ford

before you go buy anywhere else make sure you stop by honolulu ford first, rob and danny are awesome and extremely nice when it comes to helping others. i recently got caught in a bad jam with my vehicle honolulu ford first, rob and danny are awesome and extremely nice when it comes to helping others. i recently got caught in a bad jam with my vehicle but rob and danny got me out of it and help me out alot.. they're very knowledgeable and willing to go that extra mile to help out someone. Im glad i ran into them at the AMR community event. they were really helpful and i appreciate everything that they've done for me. rose More

I came in to have my truck serviced for oil change and the service advisor was very knowledgeable and presented me a few options. He told me how long it would take and when it would be ready . I was ple the service advisor was very knowledgeable and presented me a few options. He told me how long it would take and when it would be ready . I was please to see that my truck was serviced on a timely manner since I'm a busy person. More

I tried to pick up my car during the after hours service but it couldn't be found. When, after about 30 minutes they finally found it, the paperwork was not there, even though I had fully paid in advance f but it couldn't be found. When, after about 30 minutes they finally found it, the paperwork was not there, even though I had fully paid in advance for an amount I was never made aware of. After numerous phone calls and voice-mail exchanges they mailed me the paperwork that I received six days later and showed a price that mildly surprised me. On examination the paperwork contained several errors for which I needed to return twice to have corrected. All-in-all a waste of my time. More

Howard Villa didn't seem to care about our needs. He said that we could only afford a used car. He left to get the keys for a car but never returned. Beto Valente approached us. We told him our budget a said that we could only afford a used car. He left to get the keys for a car but never returned. Beto Valente approached us. We told him our budget and situation and he said "Let me see if I can get you into a new car. I'll see what I can do." Right then I knew that he was for the customer and not only for the commission. Luis went out of his way and worked hard to help us out. He is very honest. More

I called dealership with some questions and really needed help! Rob was a life saver. Seriously the nicest salesman I have ever dealt with. He was so helpful and took the time I needed to help me. He never m help! Rob was a life saver. Seriously the nicest salesman I have ever dealt with. He was so helpful and took the time I needed to help me. He never made me feel like he was in a hurry and he listened. If I lived in Hawaii I would go by a car from him! He has made me have hope that when I do decide to buy there are nice, personable people at dealerships. Would recommend him to anyone. Great experience! More

When I first moved to Hawaii I went to have my 2011 Ford F-150 serviced, I was new to the Island and basically didnt have a clue. I was approached by Mark Benson about selling him my F-150, that wasnt an o F-150 serviced, I was new to the Island and basically didnt have a clue. I was approached by Mark Benson about selling him my F-150, that wasnt an option I just wanted an inspection so I could get it licensed. Mark asked me if I knew where the license division was, of course I didnt. I was amazaed when Mark told me wait here and he went and got his personal vehicle and drove me to the licensing department. He then gave me his personal cell number and said give me a call when you are finished I will come pick you up. I have never had that kind of treatment from a car dealership. When I was finished I called Mark and true to his word he came and picked me up. Mark told me he had a larger truck when he got to the island and eventually I would be wanting to downsize, he was right. Six months later I came back to Honolulu ford because Mark treated me as a friend and not a customer. I purchased a new Ford escape and that is when I met Jeff McDonald the financing genius, I had a few hiccups during the sale and the delivery of the vehicle. Jeff acted as a sales proffessional as well as the person signing my documents and basically gave me the same treatment I recieved from Mark Benson. Because of these two individuals i will be returning to my Honolulu Ford dealership. Mahalo guys, Mel Rostron More

This is a great dealership. Me and my husband have been to several dealerships in the past and we have yet to meet salesman as honest knowledgable and personable as the two I've done business with. We are to several dealerships in the past and we have yet to meet salesman as honest knowledgable and personable as the two I've done business with. We are just buying our second car today from honolulu ford! They make the long process seamless. Thank you guys! More