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Honolulu Ford
Honolulu, HI
1,199 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
January 04, 2014
Excellent Service from start to finish. All was well-taken cared of. All I needed to do was sign papers and I was off to drive my brand new car! It was so easy. Ben is a wonderful listener, pays at well-taken cared of. All I needed to do was sign papers and I was off to drive my brand new car! It was so easy. Ben is a wonderful listener, pays attention to his customer's needs. Awesome customer service. I am very much satisfied. More
by GladysMae
Employees Worked With
Ben Cabalo, Ben Cabalo
January 02, 2014
All of the Ford staff was friendly. I liked that eye contact by the was always made as I walked around. Manny was informative, patient and not pushing the sale. The Allstate office on site was very co contact by the was always made as I walked around. Manny was informative, patient and not pushing the sale. The Allstate office on site was very convenient. My new car was registered with my current car insurance carrier and I my policy was reviewed by the Allstate for possible savings. More
by SusanFY
Employees Worked With
Guy Mello, Jim Moylan (Allstate), Mark Benson, Wayne Fukamoto
January 02, 2014
All it took was a phone call from Maui, chose a vehicle, flew up for a test drive, closed the deal! Flew back to Maui, my new vehicle was shipped out on YB. Received vehicle very next day it was shipped, Ve flew up for a test drive, closed the deal! Flew back to Maui, my new vehicle was shipped out on YB. Received vehicle very next day it was shipped, Very painless picking it up from YB. Love my New Car and the Outstanding Service Received from Danny Asao at Honolulu Ford Lincoln! More
by freitasv
Employees Worked With
Danny Asao
December 31, 2013
Came in for a simple battery cable replacement. Car took two weeks and service manager was extremely rude. Would never recommend working with their department. Extremely poor customer service. Tracy did two weeks and service manager was extremely rude. Would never recommend working with their department. Extremely poor customer service. Tracy did intervene and was very good but it took two weeks before it got to her desk. My wife has a Toyota and their service department is excellent. I always say, no matter what car you buy, you can expect to have problems but it is how you handle the problems that are key. The worst part about it is that nobody at Ford (with the exception of Tracy) even cared that I had a poor experience. All the way up to the corporate office. More
by baracus2000
December 28, 2013
"kudos" to Danny Asao my Ohana love him. We've been buying / leasing trucks and cars from Danny since 1990. He is professional, personal, caring, and I must say good taste in putting us in We've been buying / leasing trucks and cars from Danny since 1990. He is professional, personal, caring, and I must say good taste in putting us in a car that matches our personality. He's a KEEPER! Just gotta love him?? More
by zsamante
Employees Worked With
????Danny Asao????, Danny Asao, Celes Alcantara
December 24, 2013
Ben Cabalo is fabulous to deal with, as we have been doing so for almost 30 years for both our business and personal vehicle needs. He goes the extra mile to give us excellent service. Wayne was frien doing so for almost 30 years for both our business and personal vehicle needs. He goes the extra mile to give us excellent service. Wayne was friendly and efficient. If I may offer a suggestion, with all the paperwork that is necessary in the transaction of the sale, it would be helpful for a brief summary to be given to the purchaser. More
by LorindaWaltz
Employees Worked With
Ben Cabalo, Wayne Fukamoto
December 17, 2013
My wife and I bought a new 2013 Lincoln MKZ from Honolulu Ford Lincoln. Angel Mendias was our salesman. I have purchased several new cars throughout my years and have never had a better experience than this. Ford Lincoln. Angel Mendias was our salesman. I have purchased several new cars throughout my years and have never had a better experience than this. Buying a new car is not my favorite thing to do .... cars cost as much as my house did. Angel made this an enjoyable situation. No pressure .... and I felt like I got the car I wanted at a price fair for both of us. Angel spent several hours with us before and after the sale. Never have I had a person sit down with me and explain all the functions of a new car. Usually it is just "thank you" and on you go. Angel spent about 2 hours just explaining what we had purchased. Angel was fantastic in all aspects of the purchase of this car. a few weeks later we had our Fiftieth Wedding Anniversary we asked Angel to come and give us another class on our MKZ before our big day, Angel not only came to teach us but he spent another 2 1/2 hours at our home in Waianae teaching us all the voice commands and how to auto park our MKZ he made a 33 mile trip each way, we love our car and we love Angel and Honolulu Lincoln too. Thanks for a great car, at a great price. Gabino Rivera & Wanita Rivera More
by gabinorivera64
Employees Worked With
Angel Mendias
December 16, 2013
We were given a price for the car and a rate for finance - basically lies. I traveled to the showroom, and they sold us the car at a higher price - several hundred dollars over the recommended price. Not go - basically lies. I traveled to the showroom, and they sold us the car at a higher price - several hundred dollars over the recommended price. Not good. Salespeople lied to get you in the showroom and then the manager, Steve, rips you off. Not a good experience, would NEVER return here for a future purchase. I'm not impressed. Check out the car you want to purchase thoroughly before buying. Check Kelley Blue Book. Probably go to another dealership as this one has terrible online reviews, YES - read these first! (my mistake). More
by rowantree
