Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,185 reviews
December 28, 2013
"kudos" to Danny Asao my Ohana love him. We've been buying / leasing trucks and cars from Danny since 1990. He is professional, personal, caring, and I must say good taste in putting us in We've been buying / leasing trucks and cars from Danny since 1990. He is professional, personal, caring, and I must say good taste in putting us in a car that matches our personality. He's a KEEPER! Just gotta love him?? More
by zsamante
Employees Worked With
????Danny Asao????, Danny Asao, Celes Alcantara
December 24, 2013
Ben Cabalo is fabulous to deal with, as we have been doing so for almost 30 years for both our business and personal vehicle needs. He goes the extra mile to give us excellent service. Wayne was frien doing so for almost 30 years for both our business and personal vehicle needs. He goes the extra mile to give us excellent service. Wayne was friendly and efficient. If I may offer a suggestion, with all the paperwork that is necessary in the transaction of the sale, it would be helpful for a brief summary to be given to the purchaser. More
by LorindaWaltz
Employees Worked With
Ben Cabalo, Wayne Fukamoto
December 17, 2013
My wife and I bought a new 2013 Lincoln MKZ from Honolulu Ford Lincoln. Angel Mendias was our salesman. I have purchased several new cars throughout my years and have never had a better experience than this. Ford Lincoln. Angel Mendias was our salesman. I have purchased several new cars throughout my years and have never had a better experience than this. Buying a new car is not my favorite thing to do .... cars cost as much as my house did. Angel made this an enjoyable situation. No pressure .... and I felt like I got the car I wanted at a price fair for both of us. Angel spent several hours with us before and after the sale. Never have I had a person sit down with me and explain all the functions of a new car. Usually it is just "thank you" and on you go. Angel spent about 2 hours just explaining what we had purchased. Angel was fantastic in all aspects of the purchase of this car. a few weeks later we had our Fiftieth Wedding Anniversary we asked Angel to come and give us another class on our MKZ before our big day, Angel not only came to teach us but he spent another 2 1/2 hours at our home in Waianae teaching us all the voice commands and how to auto park our MKZ he made a 33 mile trip each way, we love our car and we love Angel and Honolulu Lincoln too. Thanks for a great car, at a great price. Gabino Rivera & Wanita Rivera More
by gabinorivera64
Employees Worked With
Angel Mendias
December 16, 2013
We were given a price for the car and a rate for finance - basically lies. I traveled to the showroom, and they sold us the car at a higher price - several hundred dollars over the recommended price. Not go - basically lies. I traveled to the showroom, and they sold us the car at a higher price - several hundred dollars over the recommended price. Not good. Salespeople lied to get you in the showroom and then the manager, Steve, rips you off. Not a good experience, would NEVER return here for a future purchase. I'm not impressed. Check out the car you want to purchase thoroughly before buying. Check Kelley Blue Book. Probably go to another dealership as this one has terrible online reviews, YES - read these first! (my mistake). More
by rowantree
December 12, 2013
before you go buy anywhere else make sure you stop by honolulu ford first, rob and danny are awesome and extremely nice when it comes to helping others. i recently got caught in a bad jam with my vehicle honolulu ford first, rob and danny are awesome and extremely nice when it comes to helping others. i recently got caught in a bad jam with my vehicle but rob and danny got me out of it and help me out alot.. they're very knowledgeable and willing to go that extra mile to help out someone. Im glad i ran into them at the AMR community event. they were really helpful and i appreciate everything that they've done for me. rose More
by rose88
Employees Worked With
Danny Asao, Rob Brantley
December 11, 2013
I came in to have my truck serviced for oil change and the service advisor was very knowledgeable and presented me a few options. He told me how long it would take and when it would be ready . I was ple the service advisor was very knowledgeable and presented me a few options. He told me how long it would take and when it would be ready . I was please to see that my truck was serviced on a timely manner since I'm a busy person. More
by skye27
Employees Worked With
Kevin Roche
December 07, 2013
I tried to pick up my car during the after hours service but it couldn't be found. When, after about 30 minutes they finally found it, the paperwork was not there, even though I had fully paid in advance f but it couldn't be found. When, after about 30 minutes they finally found it, the paperwork was not there, even though I had fully paid in advance for an amount I was never made aware of. After numerous phone calls and voice-mail exchanges they mailed me the paperwork that I received six days later and showed a price that mildly surprised me. On examination the paperwork contained several errors for which I needed to return twice to have corrected. All-in-all a waste of my time. More
by 4barinas
Employees Worked With
Kevin Roche
December 06, 2013
Howard Villa didn't seem to care about our needs. He said that we could only afford a used car. He left to get the keys for a car but never returned. Beto Valente approached us. We told him our budget a said that we could only afford a used car. He left to get the keys for a car but never returned. Beto Valente approached us. We told him our budget and situation and he said "Let me see if I can get you into a new car. I'll see what I can do." Right then I knew that he was for the customer and not only for the commission. Luis went out of his way and worked hard to help us out. He is very honest. More
by kekai
