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Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
January 29, 2014
With a friendly tone, he would greet us and welcome us to his office. His communication and connection not only went to his primary customers, but extended to family members as well. Besides that, he gave ex his office. His communication and connection not only went to his primary customers, but extended to family members as well. Besides that, he gave excellent service by walking us through all of the steps. More
by nmbanda
Employees Worked With
Ben Cabalo
January 24, 2014
What can I say, Chip Lowman is the best. I was looking to replace my 23 year old Mustang with a new 2014 Mustang GT. He took a lot of time with me, showing me all different models and allowing ME to choo to replace my 23 year old Mustang with a new 2014 Mustang GT. He took a lot of time with me, showing me all different models and allowing ME to choose, very low keyed and this was the most pleasant experience I have had at any Ford dealer. I would have no hesitation in recommending Honolulu Ford to anyone interested in purchasing a new Mustang or any Ford. No pushiness at all, financing was quick and easy. Go see Chip and the rest of the Honolulu Ford Team. They will take good care of you. This is what every car dealer should be. More
by SRF201450
Employees Worked With
Mark Benson, Jason Stewart, Chip Lowman, Danny Asao
January 23, 2014
My name is John Guilambo Jr. with Oriental Food Distributor, Inc. Every time I visited Honolulu Ford I always see Mr. Ben Cabalo, because I know he is always excellent in all angle of sales represe Distributor, Inc. Every time I visited Honolulu Ford I always see Mr. Ben Cabalo, because I know he is always excellent in all angle of sales representation on automobile. This day of visit to Honolulu Ford is our second Cargo Van we buy from Ford although the first one, we buy from Cutter Ford Aiea, Hawaii thru the referral of Ben Cabalo to Peter(Salesman) because he does not have diesel engine on Ford Econoline 350 at that time. During our latest buy of Ford Econoline 350 this month to Mr. Ben Cabalo, he even come at work during Sunday January 19, 2014 at my request because that's my free time to come in picking up the cargo van. At this point I rate Mr. Ben Cabalo of Honolulu Ford excellent in all situation. John Guilambo Jr. Oriental Food Distributor, Inc.--President 815 Gulick Avenue Honolulu, Hawaii 96819 Tel.# 808-848-0300 Email: ofdinc808@yahoo.com More
by ofd1
Employees Worked With
Ben Cabalo
January 22, 2014
Ben Cabalo has been our salesperson for many many years and we always come back to Honolulu Ford to purchase all of our new vehicles. We like to lease our cars and we know that every few years we can coun and we always come back to Honolulu Ford to purchase all of our new vehicles. We like to lease our cars and we know that every few years we can count on Ben to get us the very best deal and make our experience very enjoyable and easy. He always has everything taken care of for us. More
by hljohnson1234
Employees Worked With
Ben Cabalo
January 15, 2014
Ben Cabalo was very informative with my son's very first new car purchase. He walk us thru every option offered on the vehicle and gave us the best price on the Ford Fiesta. When the vehicle was ready first new car purchase. He walk us thru every option offered on the vehicle and gave us the best price on the Ford Fiesta. When the vehicle was ready for pick up at the dealership, Ben also went out of his way to personally shuttle my son back to the dealership. I will reccomment Ben Cabalo to all my friends and family, for sure. Thank you for a great experience! More
by 2284
Employees Worked With
Ben Cabalo
January 15, 2014
Kevin Roche provided superior customer service and I will recommend him to my peers/ friends/ family. Kevin helped me every step of the way with my repair and I am more than satisfied with his customer servi recommend him to my peers/ friends/ family. Kevin helped me every step of the way with my repair and I am more than satisfied with his customer service. More
by Csteinfest
Employees Worked With
Kevin Roche
January 04, 2014
Excellent Service from start to finish. All was well-taken cared of. All I needed to do was sign papers and I was off to drive my brand new car! It was so easy. Ben is a wonderful listener, pays at well-taken cared of. All I needed to do was sign papers and I was off to drive my brand new car! It was so easy. Ben is a wonderful listener, pays attention to his customer's needs. Awesome customer service. I am very much satisfied. More
by GladysMae
Employees Worked With
Ben Cabalo, Ben Cabalo
January 02, 2014
All of the Ford staff was friendly. I liked that eye contact by the was always made as I walked around. Manny was informative, patient and not pushing the sale. The Allstate office on site was very co contact by the was always made as I walked around. Manny was informative, patient and not pushing the sale. The Allstate office on site was very convenient. My new car was registered with my current car insurance carrier and I my policy was reviewed by the Allstate for possible savings. More
by SusanFY
Employees Worked With
Guy Mello, Jim Moylan (Allstate), Mark Benson, Wayne Fukamoto
January 02, 2014
All it took was a phone call from Maui, chose a vehicle, flew up for a test drive, closed the deal! Flew back to Maui, my new vehicle was shipped out on YB. Received vehicle very next day it was shipped, Ve flew up for a test drive, closed the deal! Flew back to Maui, my new vehicle was shipped out on YB. Received vehicle very next day it was shipped, Very painless picking it up from YB. Love my New Car and the Outstanding Service Received from Danny Asao at Honolulu Ford Lincoln! More
by freitasv
Employees Worked With
Danny Asao
December 31, 2013
Came in for a simple battery cable replacement. Car took two weeks and service manager was extremely rude. Would never recommend working with their department. Extremely poor customer service. Tracy did two weeks and service manager was extremely rude. Would never recommend working with their department. Extremely poor customer service. Tracy did intervene and was very good but it took two weeks before it got to her desk. My wife has a Toyota and their service department is excellent. I always say, no matter what car you buy, you can expect to have problems but it is how you handle the problems that are key. The worst part about it is that nobody at Ford (with the exception of Tracy) even cared that I had a poor experience. All the way up to the corporate office. More
by baracus2000
