Honolulu Ford

COMPLETE WASTE OF TIME!!!!! A COMPLETE WASTE OF OUR TIME. TELL YOU ONE THING ON THE PHONE TO GET YOU IN, THEN ITS TOTALLY DIFFERENT ONCE YOU GET THERE. TOTAL BS!! A COMPLETE WASTE OF OUR TIME. TELL YOU ONE THING ON THE PHONE TO GET YOU IN, THEN ITS TOTALLY DIFFERENT ONCE YOU GET THERE. TOTAL BS!! More

Two Thumbs up for Andrew! Being in the military, our customer service quality is only two ends of a very short spectrum with no middle ground. Either we are treated with respec Being in the military, our customer service quality is only two ends of a very short spectrum with no middle ground. Either we are treated with respect or treated with disdain. Luckily, it was the former for my experience at Honolulu Ford with Andrew. I immediately knew he was an outstanding salesperson and had a knowledge of vehicles and customer service that clearly surpassed a plethora of his colleagues. In other words, he treated me with respect. He did not try to scam me into buying a car, he did not try to earn a quick buck off of the young military guy, he genuinely wanted to help me get into a new car. I know that a car dealership is a business and that they have to make revenue, they can't just give away cars for free. That would be insane and impractical, horrible for business. But Andrew, with this in mind, still tried to get me a new car and still make money for his dealership as well. He is the epitome of what a car salesman should be and I see a great future for him. Many car salesmen can learn a thing or two from him from his customer service, to his task knowledge of cars and the car buying process. I highly recommend anyone to go to Honolulu Ford and purchase a car, and if they can, request Andrew. I'm sure the other salesmen are fantastic, I mean he couldn't have learned how to be an outstanding car salesman himself, but I believe Andrew is one of the best, if not the best, he is well on his way to the top. Go HONOLULU FORD! More

Andrew made our experience pleasant, helpful and courteous. We got the price we asked for on our 2010 Ford truck that we sold to Honolulu Ford. We highly recommend this young man for his friendline courteous. We got the price we asked for on our 2010 Ford truck that we sold to Honolulu Ford. We highly recommend this young man for his friendliness that made leasing our 2014 Mustang enjoyable. Very informative. Thanks Andrew. More

Good people really do make the difference I was reluctantly looking for a new car and have heard wonderful things about Ford, but had never even driven one before. From the moment I walked in I was reluctantly looking for a new car and have heard wonderful things about Ford, but had never even driven one before. From the moment I walked into Honolulu Ford, I was made to feel like I had found a long lost friend. Buying a new car is all about starting a relationship and relationships are only as good as the people involved. Everyone I worked with at Honolulu Ford made me feel good about joining their family. Chip Lowman's easy-going style and genuine personality gave me the confidence to become a happy new Ford owner! More

amazing services This was my first purchase from a dealership ever, and my man Chip was awesome. Previous dealerships I been to were all horrible experiences but not h This was my first purchase from a dealership ever, and my man Chip was awesome. Previous dealerships I been to were all horrible experiences but not here! He really helped me out, big time. Even if i wasn't sure if I wanted to get my new truck or not. He helped me decided with never pressuring me at all. I'm a really stubborn person too and to help me decided on a big purchase this is no easy task but Chip sure did do it and he did a an outstanding job too. I will direct all my friends and family towards this dealership if they are looking to buy or lease a new car or even do a trade in like me. Chip Lowman was suggested by a mustang club member of mine and he did not disappoint! Now on to Jason Stewart the finance manger a part of a dealership transaction that usually scares people away did not at all. Really cool guy helped me with all my questions I asked. Made the process less stressful overall I went in thinking its going to be a bad time but he did a great job. As for the Allstate agent who helped me get my insurance done for my new purchase afterwards, Genette Tudor was real nice and helpful and made this process go by really quick. Hats off to you. ALSO, I got free pizza and a burger to boot lol Overall this dealership is great! Not one moment i felt pressured or looked down upon. Amazing team you guys got here. And I think I went out with a pretty good deal, wish it was better(dont we all haha) but hey can't complain I got what I wanted without giving up an arm and a leg for it too. More

Best.. Experience.. Ever. There's a lengthy review I left on Yelp- my name is Justin Gonsalves- please.. Please look it up and take some time to read it if you're on the fence There's a lengthy review I left on Yelp- my name is Justin Gonsalves- please.. Please look it up and take some time to read it if you're on the fence about Honolulu Ford. Long story short- Lisa was part of the staff I worked with to walk out with a 2014 F-150.. You will NOT be disappointed dealing with Honolulu Ford and their fantastic staff. More

Our salesman Mr Ben Cabalo was SUPERB in explaining all Our salesman Mr Ben Cabalo was SUPERB in explaining all details about the new 2014 Ford Explorer specification and the different type of financing av Our salesman Mr Ben Cabalo was SUPERB in explaining all details about the new 2014 Ford Explorer specification and the different type of financing available at the dealership. Also, Ben was very patient with my wife and I on the various questions we both had. I bought my new Ford Explorer from Honolulu Ford. I recommend Ben very highly to all my friends, relatives, and colleagues. Mahalo....this is my 3rd Explorer since 1996. Michael & Felimar Magaoay More

Making it happen. My intent was not to buy but too entertain offers. Took my 2007 f150 in, and by days end, walked out with a new 2013 f150. Shawn was able to explain a My intent was not to buy but too entertain offers. Took my 2007 f150 in, and by days end, walked out with a new 2013 f150. Shawn was able to explain all that I needed to know, answered my questions. Wasn't buying the "i don't know where the keys are, how bout this one" but after we got past that, Shawn answered my questions and Guy gave me a number I could not refuse. I am thankful that the Salesman Angel walked away from me when I opted not to fill out a credit report. I Don't think this experience would have gone as well had Angel been there. He have me the feeling that I wasn't worth his time. Luckily, the opportunity to work with Shawn Aiona and Guy Mello was presented. Albeit, the reason for going down to Honolulu ford was to look into an offer I received on an email of a sale of a 2014 f150 xl in exchange for my 2007 f150 XLT. The email quoted me a priced based on a 2007 f150 lariat, which I did not have, so long story short, the offer was all for not. But with Shawn and Guy's help, and their ability to give me an offer I could not refuse, I walked out with the brand new 2013 f150 XLT. I am happy with what I have, and I was satisfied with Shawn's professionalism and Guy's ability to give a price I was willing to pay. Overall, good experience and I appreciate the effort and attention afforded me by Shawn Aiona and Guy Mello. More

Everything was great, Shawn was first class - very happy over all with both the experience and the new car. Compared to the experience I have with the previous management - this was amazing! Thank You! over all with both the experience and the new car. Compared to the experience I have with the previous management - this was amazing! Thank You! More