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Honolulu Ford
Honolulu, HI
1,199 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
June 06, 2014
We just purchased a new truck from Ben Cabalo. He was very helpful and and very friendly. Very informative and answered all our questions and concerns. We are really happy with our purchase and the gre very helpful and and very friendly. Very informative and answered all our questions and concerns. We are really happy with our purchase and the great help that he gave. I also appreciate the fact that he picked us up from our home and drove us to pick up our new truck. Thank you Ben!! More
by reyandmary2013
Employees Worked With
Ben Cabalo
May 29, 2014
Best Car Salesman. will treat you right This was the first time I used the Ford website to get price quote. Shawn Aiona emailed a quote to me. I went down to the dealership on monday. They w This was the first time I used the Ford website to get price quote. Shawn Aiona emailed a quote to me. I went down to the dealership on monday. They were very busy and Shawn was busy processing some other customers. So another salesman helped me. Things didn't go well after that. We couldn't make a deal happen and I could see that the I wasn't going to get a good deal. And the price didn't seem right. Any chance of me buying that mustang went flat. I emailed Shawn the next day about the pricing and if the quote was for real. Shawn stood by the quote and apologized for my bad experience. He was willing to get me a good and fair deal. So I went back that night and Shawn came through with a good and fair deal for me. So I bought the car. I so impressed with this guy that I told my coworkers, and my friends on Facebook to check him out and give him a chance to show them what he can do for them. This guy is all right. GO Check him out First before you waste your time at the other dealerships. More
by stevenar
May 23, 2014
Austin is the BEST!!! My boyfriend and I first went to Cutter to look at cars, which ended up being a nightmare because of the pushy tactics of the salesman we dealt with, My boyfriend and I first went to Cutter to look at cars, which ended up being a nightmare because of the pushy tactics of the salesman we dealt with, so next on the list was Honolulu Ford. Austin greeted us and immediately we got a great vibe from him. He was very knowledgeable, friendly and just a good and honest guy. From beginning to end he led us through the process outlining everything for us and helping us with the pros and cons of other cars on our list. We were sold after we took the 2014 Ford Focus for a spin. Never did I get the feeling that I was even dealing with the typical "car salesman", it was like he was a friend we had known for years. I would recommend Austin VERY HIGHLY and next time we buy or lease a car it will be from him. More
by audrey7890
May 23, 2014
The feel of Family From the time you step on the lot till you leave. You feel apart of the family. From the Head Boos down all Good Attitude! From the time you step on the lot till you leave. You feel apart of the family. From the Head Boos down all Good Attitude! More
by tjcordero
Employees Worked With
Mark Benson, Rob Brantley, Mary Benson, Rachael Rumple, Wayne Fukamoto, Guy Mello
May 20, 2014
Testimony from a happy and satisfied customer Today, my wife Lilia and I went to Honolulu Ford to see Ben Cabalo. We knew Ben because he sold us one F350 Superduty last 10/1/2013. That memorable t Today, my wife Lilia and I went to Honolulu Ford to see Ben Cabalo. We knew Ben because he sold us one F350 Superduty last 10/1/2013. That memorable transaction in October 1, 2013 molded a never-ending trust and friendship with Ben. So, lately, when my wife needed a compact car, Ben was in our mind automatic. We are very happy that Ben helped us get a new Fiesta SE. As usual, through his hospitable and warm attitude, Ben explained to us the features of Fiesta, its price, and other benefits. Our experience with Honolulu Ford is enjoyable and satisfying because of Ben's charisma and vibrant countenance. I believe Ben reflects the over-all ambience of Honolulu Ford and the customer-satisfaction pursuit of the entire staff and management team. Thank you Ben and thank you Honolulu Ford. --- Fidel and Lilia Eviota More
by LiliaFidel
Employees Worked With
Ben Cabalo, Ben Cabalo
May 17, 2014
Honolulu Ford The Honolulu Ford Lincoln made me stress free as a first-time car buyer as I received friendly and fast service! Thank you Honolulu Ford! The Honolulu Ford Lincoln made me stress free as a first-time car buyer as I received friendly and fast service! Thank you Honolulu Ford! More
by kjonesnyc11
Employees Worked With
Mark Benson, Rob Brantley, Wayne Fukamoto
May 05, 2014
New C-Max Energi purchase I just closed a deal online for a new 2014 C-Max Energi. My sales person, Ariana was very professional and helped move us through the entire closing I just closed a deal online for a new 2014 C-Max Energi. My sales person, Ariana was very professional and helped move us through the entire closing process as well as delivery. I was impressed with our ability to work the sales process online rather than having to go into the dealership. We were able to negotiate and come to a price that I was happy with, without having to set around at the showroom. It was a much better deal than I was offered at the other dealerships in the area. The customer service at this dealership was the best I have seen at any business on the island (car or otherwise). The detail department was obviously very passionate about their work in prepping the car for delivery. If the sales experience was any indication, I look forward to dealing with the service department in the future. More
by Markllar
Employees Worked With
Jason Stewart
May 03, 2014
Danny Asao=Awesomeness!! Danny Asao has been exceptional throughout the entire experience of our brand new purchase. I live on the Island of Kauai and bought our vehicle throu Danny Asao has been exceptional throughout the entire experience of our brand new purchase. I live on the Island of Kauai and bought our vehicle through the trust of his professionalism, his knowledge and can do attitude. We will definitely refer clientele because of our positive experience. Mahalo to Danny Asao and Honolulu Ford Lincoln!! More
by kimberlypcummings
Employees Worked With
Danny Asao
April 27, 2014
sales experience Celes and Jason was fantastic from the start. Made calls to Jason before heading over to store and he was very prompt as far as responding to my ques Celes and Jason was fantastic from the start. Made calls to Jason before heading over to store and he was very prompt as far as responding to my questions. Got to dealership and paperwork was all ready for me to sign. Jason went over each document with me and explained everything. Celes went over vehicle and how to operate and took me on test drive. Very patient and explanation clear and understandable. Went over to insurance where Genette was clear and also went through each plan with me. I cannot thank all of them enough for the fantastic customer service. I would certainly refer friends and family to Celes and Jason. I cannot say enough about how fantastic the service that I received was. Keep up the good work Celes, Jason, Genette and Nashua who also had a hand in making my experience a memorable one. Did not feel pressured or pushed into buying. Experience was fantastic!!!!! More
by mapufiesta2014
Employees Worked With
Nashua, Jason Stewart, Celes Alcantara
April 24, 2014
David Miyasato was GREAT to work with I had a horrible experience with another local dealership where they lied, and changed the price at the last minute. Needless to say, I was very frus I had a horrible experience with another local dealership where they lied, and changed the price at the last minute. Needless to say, I was very frustrated and weary of going through the exact same thing all over again. I called the dealership while in another state and asked to speak with the 'internet department', to which I was told they had already gone for the day, but that a very helpful salesperson named, "David", would be more than happy to answer any of my questions. David got on the phone and I immediately told him that I just had a horrible experience with another dealership, and I just could not stomach going through it again. I told him I was out of town and would like to negotiate over the phone. He said no problem and off we went. He was very professional, and pleasant to deal with and within a short time we had agreed upon a price, I put a deposit to hold the vehicle until I arrived in the state, and I just picked up my vehicle a few days ago. It was delivered as promised and David was very helpful. In fact, there was an issue with the pricing and paperwork, and he immediately went to bat for us to ensure it was corrected timely and accurately. My family and I are very happy with our purchase and would highly recommend our salesperson, David. He did a wonderful job, and he has earned a customer for our next purchase! More
by Chadious
Employees Worked With
David Miyasato
