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Honolulu Ford

Honolulu, HI

4.1
1,191 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,191 reviews

August 12, 2022

They agreed to sell me a car, did a hard pull on my credit and took a $500 deposit. The next day they said the car isn’t for sale. Wasted my time and screwed up my credit. Thanks Honolulu Ford More

by jamesq19802003
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sherman Lee, Kelly Ann Rivera, Josh Nelson, James Woods, Angela Wong
Aug 16, 2022 -

Honolulu Ford responded

James, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Angela Deocampo- General Manager

August 05, 2022

Thomas found a Bronco that came in I was looking for. I bought it. Easy More

by fokai8o8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kondo
Aug 09, 2022 -

Honolulu Ford responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Angela Deocampo- General Manager

August 04, 2022

Fey was a excellent advisor. Extremely helpful and professional. Very knowledgeable. Definitely will refer friends and family to Honolulu ford. More

by Nisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fey
Aug 09, 2022 -

Honolulu Ford responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Angela Deocampo- General Manager

August 02, 2022

TYSON WAS AWESOME. VERY PROFESSIONAL AND RETURNED ALL MY PHONE CALLS IMMEDIATELY.. VERY PLEASANT BUYING EXPERIENCE. MAHALO TYSON ! More

by Kauai Boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Tsukamoto
Aug 05, 2022 -

Honolulu Ford responded

Your kind words mean a lot to us, Kauai. We appreciate your feedback and are happy to hear that Tyson and our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Angela Deocampo- General Manager

July 25, 2022

My husband and I both bought cars (F150 Tremor and Explorer ST) from Eric at Honolulu Ford and our experience with him from the start was exceptional! So much so, that we had only intended to order a More

by kellsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blazek
Jul 28, 2022 -

Honolulu Ford responded

Congratulations on your new vehicles, Kellsie! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Eric was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Angela Deocampo- General Manager

July 13, 2022

Theresa Paperd was very professional and easy to work with. Quick and pain free experience. More

by kekoa87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Paperd
Jul 18, 2022 -

Honolulu Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Angela Deocampo- General Manager

July 12, 2022

Theresa Paperd was efficient and returned all of my phone calls the same day. Very professional. More

by Kauai Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Paperd
Jul 15, 2022 -

Honolulu Ford responded

We appreciate you for letting others know about your experience at our dealership! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Angela Deocampo- General Manager

July 08, 2022

I wanted to custom order a truck from orchid isle ford in hilo. When I found out how long it was going to take I started looking in Oahu. Seen almost the exact truck I was trying to build. Called in and got More

by carla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Honolulu Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Angela Deocampo- General Manager

July 02, 2022

Coedy was a pleasure to work with. He was very thorough when explaining the features of the cars I was looking at. When I arrived to Honolulu Ford, my intentions were to only look an More

by Sumiko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coedy Kaneshiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GSM Mark
Jul 07, 2022 -

Honolulu Ford responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Angela Deocampo- General Manager

July 01, 2022

I ordered a Maverick Lariat Hybrid from Honolulu Ford in August 2021. It finally arrived in June 2022. The MSRP was $33000. Well this greedy xxxxxxx dealer decided they needed to make some more money and to More

by cvdswede
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Jul 13, 2022 -

Honolulu Ford responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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