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Honolulu Ford
Honolulu, HI
1,199 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
February 09, 2017
Overall Customer Service It was good experience to deal with ford, Most of the time we had a good service. Sales department is very good but service department need some impr It was good experience to deal with ford, Most of the time we had a good service. Sales department is very good but service department need some improvement. All the staff member are good and friendly. I had couple moment when I wanted assistance. Lisa Joslin was really good and so as Rhett & Jason Stewart. Danny Asao is very good when it comes to deal with the customer. More
by CNayyir
Employees Worked With
Mark Benson, Jason Stewart, Danny Asao, Valerie Lawson, Sam Bersamin, Lisa Joslin, Rhett Van Fossen
December 01, 2016
Selling in the rain Mr. Rhett Van Fossen is the constant professional. He put together a deal I should not have walked away from. After a few hours to clear my head and g Mr. Rhett Van Fossen is the constant professional. He put together a deal I should not have walked away from. After a few hours to clear my head and grab some lunch. I contacted Rhett to go over the offer he had so diligently put together. I have no complaints. My apologies for being that pain in the rear customer. The staff at Honolulu Ford has always treated me with respect, and uphold a high standard that should be the envy of most businesses. Thank you to Mark Benson for taking the time out is his busy day to say hello. To Brian, Lisa, and Helen, thank you for being the professionals that you are. More
by divemaster808
Employees Worked With
Brian Hashimoto, Lisa Joslin, Rhett Van Fossen
October 27, 2016
F-150 Lariat w/ 6" lift sold by Ben "The Doctor" Cabalo I recently purchased the White F-150 Lariat with 6in lift that was on the display ramp at the entrance gate. Absolutely love the truck! We noticed t I recently purchased the White F-150 Lariat with 6in lift that was on the display ramp at the entrance gate. Absolutely love the truck! We noticed the tow hooks/loops at the front already has rust and has caused the chrome to bubble and peel. We are a little disappointed with that; especially for a new $80k truck. But we've already emailed Ben separately regarding Ford needing to replace these. Aside from that, our family and business have been buying vehicles from Dr. Ben since the late 60's when his hairdo was fluffier. I believe we are easily in the 40's as far as amount of cars or trucks bought for family or our relatives. This doesn't include the many additional trucks purchased for industrial use for the sugar company (under my later father) or for our family construction business (by me & my wife). Dearly called Tito Ben (Uncle Ben), we never feel the need to discuss price or negotiate ever. Most of the time we talk about the car then eachother's family, then about 45 seconds on the price offer and that's it. Its done. Mark Benson also came out to greet and congratulate us for once again purchasing a truck; also mentioning he'd like to put my wife in a future commercial with the truck that was sold. If he's serious (I think he was), we are willing to help. Just let us know when. Ben is a doctor of sales because he doesn't sell the product; rather he sells trustworthiness in himself. That's why we are loyal. I knew more about the truck features than Ben did which was so funny and, thanks to him, we know a new saying..."RTFM". We buy people, not products. For my family, Ben was "bought" many years ago, before I was born. His unwavering efficiency, honesty and trustworthiness is why he will always be Tito Ben in our family. Thank you Ben and Mark for another enjoyable experience. Now get my wife on that commercial and replace our tow loops please. Aloha, The Pascuals' More
by PascualHoldings
Employees Worked With
Mark Benson, Ben Cabalo
October 20, 2016
Great information and to the point. helpful and excellent Friendly, helpful and great customer service. He recommended what would be the best for me that will not be over my budget. Especially being a single Friendly, helpful and great customer service. He recommended what would be the best for me that will not be over my budget. Especially being a single parent he took the time to look out for me. He was nice enough to pick me up on the day I went to pick up my car. Took the time to show me the features of the car. He went over and beyond his job. More
by islandgirl/chevy
Employees Worked With
Ben Cabalo
August 17, 2016
Fantastic sales employees- highly recommend this dealership! We will not be purchasing vehicles from any other dealerships on Oahu other than Honolulu Ford ever again. We had a horrible experience at Cutter Chry We will not be purchasing vehicles from any other dealerships on Oahu other than Honolulu Ford ever again. We had a horrible experience at Cutter Chrysler in Pearl City last year with a new purchase, and were extremely blown away at the difference in sales service between Cutter & Honolulu Ford. Honolulu Ford's employees, all the way from the representatives that answer the phones to their sales reps, were all extremely kind and not pushy or rude like most other dealerships that we've been to here. If you're on Oahu and in the market to purchase a vehicle, I highly recommend going there and asking for Chip. He is straight to the point and no nonsense. They treat military families fantastic, and had the largest variety of vehicles to choose from compared to the other dealerships. Thank you Honolulu Ford! More
by Natalie T
Employees Worked With
Chip Lowman, Sherman Lee
July 03, 2016
Ben Cabalo is Amazing ! We received Excellent, Friendly and Efficient Customer Service from Ben Cabalo ! We would definitely refer him to everyone ! We are 100% Completely Sa We received Excellent, Friendly and Efficient Customer Service from Ben Cabalo ! We would definitely refer him to everyone ! We are 100% Completely Satisfied ! The entire experience was very pleasant and enjoyable ! More
by DarrahT
Employees Worked With
Ben Cabalo
June 24, 2016
Ben Cabalo gives excellent service from Start to Finish This is the fourth vehicle that Ben has helped me with and all I can say is his work is excellent. The truck I was looking for was not on the lot so This is the fourth vehicle that Ben has helped me with and all I can say is his work is excellent. The truck I was looking for was not on the lot so he helped me with purchasing the truck of my dreams online. One of his greatest assets is that he continues to call me to see if everything is going smoothly even after the final sale. More
by 808barbz
Employees Worked With
Ben Cabalo
June 23, 2016
My new car purchase! Ben Cabalo is the best car salesman ever! Our family has been buying ford cars from him for over 30 years. He above and beyond in making sure your hap Ben Cabalo is the best car salesman ever! Our family has been buying ford cars from him for over 30 years. He above and beyond in making sure your happy with our new car. After we drove home that night in our new car in the morning we found a small nick on the front fender he told me to bring it back he would take care of it asap. I came to drop-off the car he told that he take me back to work and pick me up when i finished work AND he did can't get any better service than that! The car looks can't tell were the nick was. Thanks again Ben don"t ever retire who will I buy my cars from? Thanks Richard May More
by richardmay
Employees Worked With
Ben Cabalo
June 23, 2016
BEN CABALO - HAVE YOU PURCHASED A FORD FROM HIM LATELY? I have known Ben Cabalo since October of 1985 and I have purchased Fords from him since then. His profesionalism, knowledge of the Ford products, and I have known Ben Cabalo since October of 1985 and I have purchased Fords from him since then. His profesionalism, knowledge of the Ford products, and his pleasant personality are great! Give him a try at Honolulu Ford, you will not regret it! Ford? Drive one! and purchase it from Ben Cabalo...................... More
by richardpentecost57
Employees Worked With
Other Employees :
Bill Perkins --- Master Ford mechanic, Mark Benson, Ben Cabalo, Brianne Bustamante, Robert Albano, Bob Sarae, Jeff Salazar, Daniel Eslinger
May 10, 2016
New Used Car Purchase I was interested in purchasing a new used car, I went on the website to see the inventory and found more than one option. I submitted my interest onl I was interested in purchasing a new used car, I went on the website to see the inventory and found more than one option. I submitted my interest online and was called immediately by the sales online person Edy Chang. I made and appointment and met my sales man Ken Hirata,. We looked at the inventory and took a lengthy test drive. I knew immediately I wanted to have this car and basically it took less than 2 hours before I was the owner. The experience and efficiency of all the employees made this experience easy, quick and fun. That says something for the employees when everyone says what a "hassle" it is to buy a car! Thank you all More
by 2014mustang
Employees Worked With
Edy Chang, Daniel Miyasato, Ken Hirata
