Honolulu Ford

Excellent Service with Chad Getz Had an excellent service to my Mercury Grand Marquis with Chad Getz. He went above and beyond to assist with my Fidelity Warranty Services contract Had an excellent service to my Mercury Grand Marquis with Chad Getz. He went above and beyond to assist with my Fidelity Warranty Services contract to fix my water pump , thermostat, and coolant system. He is an excellent service advisor at Honolulu Ford. More

Impeccable service. Great service from Chad Getz. He said what he would do and followed through perfectly. I look forward to using Honolulu Ford for all my service need Great service from Chad Getz. He said what he would do and followed through perfectly. I look forward to using Honolulu Ford for all my service needs. Thank you! More

No Waiting No Hassle - Thank You Chad Getz Had service appointments two days in a row for company vehicles. Service Adviser Chad Getz had everything ready to go both days - making it that much Had service appointments two days in a row for company vehicles. Service Adviser Chad Getz had everything ready to go both days - making it that much easier for me. Thank you Chad. More

TOP NOTCH SERVICE ADVISER = KYLE PIERCY SINCE GETTING MY ESCAPE AND BRING IT IN FOR SRVICE, KYLE HAS ALWAY MADE MY EXPERIENCE FROM THE TIME I DROP MY CAR OFF AND TO PICKING IT UP A SIMPLE AN SINCE GETTING MY ESCAPE AND BRING IT IN FOR SRVICE, KYLE HAS ALWAY MADE MY EXPERIENCE FROM THE TIME I DROP MY CAR OFF AND TO PICKING IT UP A SIMPLE AND EASY PROCESS TO GO THROUGH EXPLAINING WHAT WILL BE DONE AND WHAT WAS DONE....GREAT JOB, KYLE........ More

Better than I thought!! It has been a long time since I purchased or even look at a car from a dealer! Sales guy was very helpful I ended buy the car, color, and model that I It has been a long time since I purchased or even look at a car from a dealer! Sales guy was very helpful I ended buy the car, color, and model that I wanted. (so happy) The only thing I don't understand is why it takes so long for me to get all my legal documents. I always thought after you buy within few days you had all of the legal documents with all of my information. Other then that I am a very Happy Customer!! Thanks, FORD More

Excellent! This was my first ever new car buying experiences so I was definitely intimidated by the process and decided that Honolulu Ford would be my first deal This was my first ever new car buying experiences so I was definitely intimidated by the process and decided that Honolulu Ford would be my first dealership I would stop at. As I got to the lot I noticed that sales people weren't running to you as soon as you walked on the lot to try and sell you a car for a quick sale. I proceeded to walk into the office and asked for Sherman. Once he arrived back on-site I took the car I was interested in on a test drive. The first one that I took on a test drive was the base model, basically with no bells and whistle but still felt like a great ride. He allowed me to take it around the block and onto the freeway so I could feel the acceleration. Once back at the lot I decided I also wanted to check out the SE which was the next model up. I didn't think that I would get the opportunity to test drive this model because I just came back. Sherman let me know that this model had a little more power so I should test drive it. I enjoyed this model and decided that this was the one I will think about. While back in the office Sherman went over the different financing options with me and gave me a print out of what my payments would be. He showed me the different options of APR and Length of Loan. I came equipped with a car loan that I had already got approved for but Ford Financing was at a much better rate. This was on a Monday and I did not feel pressure at all the purchase the car at that point. I was able to think it over and I let him know that I would be in touch. With my awesome experience I decided that this was the car within my budget and had all of the features that I wanted. I got held up at another dealership (horrible experience) which strengthened my decision even more to proceed with Honolulu Ford. As a result I was confident that this was the car for me and I called Sherman. Once there Joe helped me by taking care of my trade in and information. He took the time and showed me every single button my car and what it does. He was patient and didn't laugh at me when I asked him a question he already answered. He was personable and friendly and I felt like I was speaking to a friend rather than a salesman. Chris talked me through my warranty, financing and signing my trade in over. He was quick but still made sure I understood everything. I felt confident that I knew what I was signing each time I had to. Over all Honolulu Ford made the entire process painless. I never felt pressured and they were patient and explained everything to me. They allowed me to go home and think it over rather than trying to get it out the door the first day I went it. I appreciated the time they took assisting me and I am so happy with my new car! More

excellent service Saturday is my catch all day,run errands ,shopping.Drop off my truck for service in the mourning by lunchtime call back service all done.Thank you Dan Saturday is my catch all day,run errands ,shopping.Drop off my truck for service in the mourning by lunchtime call back service all done.Thank you Daniel for the fast and professional service. More

Your Service and response time is EXCELLENT We appreciate your sincerity each visit and the positive attitudes. Always with a smile and shows that they care about us. Response time is good. We appreciate your sincerity each visit and the positive attitudes. Always with a smile and shows that they care about us. Response time is good. More

Professional, friendly and quick. Everyone greeted me when I arrived and let me know that Daniel would be out to assist me as soon as possible. Daniel was professional and friendly as Everyone greeted me when I arrived and let me know that Daniel would be out to assist me as soon as possible. Daniel was professional and friendly as usual. The service was quick. Thank you. More

Best Customer Service! Kyle in the Service Dept. is VERY helpful, friendly & very accommodating. My first, 6 month service for my new Ford Escape was completed within an ho Kyle in the Service Dept. is VERY helpful, friendly & very accommodating. My first, 6 month service for my new Ford Escape was completed within an hour. Very efficient! More