Honolulu Ford

Great personalized service. Brought in my 2012 Ford Fiesta for service for an oil change and to change out a serpentine belt. I knew my tires were getting near replacement and m Brought in my 2012 Ford Fiesta for service for an oil change and to change out a serpentine belt. I knew my tires were getting near replacement and my service advisor, Chad, gave me several options for purchasing 4 new tires. He worked the price down and gave my vehicle a car wash and interior vacuum (which my car needed). Thanks Honolulu Ford. More

RECALL COMPLETED DANIEL ESLINGER WAS A GREAT HELP. THE SAFETY RECALL ON THE CAR'S DOOR LATCH WAS COMPLETED AS SOON AS THE PARTS CAME IN. THANKS DANIEL. DANIEL ESLINGER WAS A GREAT HELP. THE SAFETY RECALL ON THE CAR'S DOOR LATCH WAS COMPLETED AS SOON AS THE PARTS CAME IN. THANKS DANIEL. More

Taking care of customer's is the Hon. Ford way! I recently had my A/C system serviced on my 2012 Ford F-150 Supercab at Honolulu Ford and the experience was awesome to say the least starting with I recently had my A/C system serviced on my 2012 Ford F-150 Supercab at Honolulu Ford and the experience was awesome to say the least starting with a warm welcoming from staff(Sam B.) and Service Adviser(Theresa P.) who patiently listened to my concern's and question's.I really appreciated the shuttle service(thank's Stan) and loaner that was set up for me also.From the time of the initial diagnose, replacing of the A/C evaporator core and a multi-point inspection(without request) my vehicle was ready for pick-up(from Chad G.) on the following afternoon! I already recommended the Hon-Ford way to family and friends.Mahalo to the staff, adviser's and techs. of Honolulu Ford... Scott C. More

Great service department Daniel Eslinger goes out of his way to help customers, good quality service, quick and efficient. Would definitely recommend, it also has a nice waiti Daniel Eslinger goes out of his way to help customers, good quality service, quick and efficient. Would definitely recommend, it also has a nice waiting area with beverages. More

Wonderful Experience from beginning to now! New to the island, looking for a used car to drive around and we needed it fast. Stuart helped us find, select and go through all the paperwork, etc. New to the island, looking for a used car to drive around and we needed it fast. Stuart helped us find, select and go through all the paperwork, etc. We actually found one right away and did the test drive. The process was simple and Stuart helped us with the difficult areas and we made the purchase that same day. Wayne Fukumoto led us through finance and final documentation. I know this may be minute for some but we had a really rough day driving around but the entire place is clean-including the restroom and the place had a nice floral smell. I guess I needed aroma therapy because it is relaxing. They bring water and treat you first class even when you are buying a used car. We would definitely come back to Honolulu Ford for service or to purchase another car. We would never buy from a private party-I've been burned before and Ford does Safety Check and you see a Car Fax on it. Ask for Stuart. Stuart, Wayne and the dealership were great! Update: About a month later and we still love the car. Almost everything works and is great. We still have to tweak the back hatch and o get it to lock and we will give it new brakes soon. We so appreciate the service we got at Honolulu Ford! More

Courteous, Professional Service On a recent visit to Honolulu Ford, I was greeted promptly by Service Advisors Daniel and Kyle who both listened to my concern, answered my questions On a recent visit to Honolulu Ford, I was greeted promptly by Service Advisors Daniel and Kyle who both listened to my concern, answered my questions and setup an appointment to inspect my vehicle. I appreciate the knowledgeable, professional service I have received on this visit as well as prior visits for oil changes. I have and will continue to recommend Honolulu Ford to friends and clients for vehicle purchases and maintenance/repair. Much mahalo! More

Service Review I had a battery issue that was resolved quickly and satisfactorily. I had a pleasant experience and was treated well while waiting in the lounge. Jaso I had a battery issue that was resolved quickly and satisfactorily. I had a pleasant experience and was treated well while waiting in the lounge. Jason Akeo took care of me. More

Car Service Customer service very pleasing and welcoming. They not only answered my questions, but did it with Aloha. As busy as Chad was, he made sure that I was Customer service very pleasing and welcoming. They not only answered my questions, but did it with Aloha. As busy as Chad was, he made sure that I was okay. More

"Chad Getz is the Man!" I bought a brand new 2017 F250 and it had a problem with the air condition which was a manufacturer defect. Mr. Chad Getz took my truck and promised I bought a brand new 2017 F250 and it had a problem with the air condition which was a manufacturer defect. Mr. Chad Getz took my truck and promised to take good care of it and that he would call me as soon as it was ready to be picked up. He told me it would take approximately 2 days to repair. He kept me posted on my truck's progress. Chad has always been helpful, kind, courteous, and understanding. I'm grateful to have made a new friend. If you have problems with your vehicle, go see Chad....He's the Man!! More

I had my car in for servicing today (April 11, 2017) Chad Getz made my whole experience with Honolulu Ford a positive and and pleasant one. The moment I arrived I was greeted and reacquainted with Chad Chad Getz made my whole experience with Honolulu Ford a positive and and pleasant one. The moment I arrived I was greeted and reacquainted with Chad Getz. He explained very clearly what they would do and the estimate of how much it would cost. Chad then called me twice during the day. First, he called to informed me that the estimate was a little high that I would be charged less. Then he called to inform me the car was ready and that I could have a driver pick me up. He was first class in every thing he did. He made me feel as though I was important to him. In fact, if I were hiring someone to represent me with my business, I would be delighted to hire Chad Getz. Thanks Chad. By the way, the driver, Stan was very pleasant as well. Mahalo., Dick Rankin COL, US Army (RET) More