Honolulu Ford

Service Department Our company has 9 Ford vehicles and since the vehicles are under warranty I have been in contact with Chad Getz. Chad is very helpful and accomodating Our company has 9 Ford vehicles and since the vehicles are under warranty I have been in contact with Chad Getz. Chad is very helpful and accomodating. I highly recommend him to anyone going to Honolulu Ford. More

Service advisor Chad Getz made my day I came to Honolulu ford to do my saftey check no mind you I have a BMW but I was having a hard time with BMW so I decided to try Honolulu Ford seeing I came to Honolulu ford to do my saftey check no mind you I have a BMW but I was having a hard time with BMW so I decided to try Honolulu Ford seeing that my whole family has ford and I was not to be appointed your Service Advisor I believe his name is Chad Getz was very helpful His assertiveness and professionalism was so comforting and gave me peace of mind no that made me realize that I want to and will trade. My car for a ford having a great service for your vehicular is a major thing I had the belief that if you pay more for your car like BMW I would get top notch service I was so wrong thanks to you Honolulu Ford for excellent service and awesome employees I now have a mechanic that I can take my xar ro and not worry about getting ripped off or be treated like a second class citizen HONOLULU FORD NO KA 'OI More

Excellent service from Mr. Ben Cabalo Our company was looking to purchase a new vehicle with no hassles and Mr. Cabalo made the process fast and easy. Our company has been purchasing vehi Our company was looking to purchase a new vehicle with no hassles and Mr. Cabalo made the process fast and easy. Our company has been purchasing vehicles from Ben at Honolulu Ford for many years, and we will continue to do so because of the excellent customer service that we receive. More

Car Service Recommendation Going in for routine maintenance and a weird AC problem was no mean feat for these guys. I had Chad help me out with my car problem. My car heater (ye Going in for routine maintenance and a weird AC problem was no mean feat for these guys. I had Chad help me out with my car problem. My car heater (yes, heater in Hawaii) was not blowing hot air from the driver side vents. Besides my oil change and doing diagnostics for my AC, everything was good to go! I waited at the dealership so their waiting area with a T.V. kept me entertained. :) More

Customer service ordering tires I order tires for my GMC Canyon and had Honolulu Ford install and balance 4 ea. tires. Service rep Chad Getz was very professional and courteous, my w I order tires for my GMC Canyon and had Honolulu Ford install and balance 4 ea. tires. Service rep Chad Getz was very professional and courteous, my wife was very pleased with having this service done in a timely manner. More

easy trade in, good staff help Went to the dealership to trade in a low mileage car that we had equity in, for a more practical vehicle. The intent was to do this with no money exch Went to the dealership to trade in a low mileage car that we had equity in, for a more practical vehicle. The intent was to do this with no money exchanged. I first met sales agent Tiffany F. who helped me get the process started, and then Jason. Test drove one vehicle, did the typical back and forth on price before agreeing to the arrangement I wanted. Turned out the first vehicle we agreed on had issues, so they suggested another vehicle. That vehicle had just been traded in and had stubborn mechanical issues that prevented us from test driving. This all occurred over a period of days. Meanwhile I'd gone to two other dealerships and got the stereotypical used car salesman "We're doing you a favor" runaround. Forget that! After a few days Tiffany called and said the SUV had been repaired and asked if we were still interested. We checked it out , liked it and Honolulu Ford kept their word on the original deal. My wife is really happy with the SUV and of course that makes my life easier. I appreciate both the "no pressure" approach and the follow up by Tiffany and Jason. Their professionalism really made the process painless and refutes the generally held attitude (including me) that going to a dealership is like having teeth pulled with no Novocaine. ( I actually told her that. lol!) I would definitely recommend Tiffany and Jason to anyone I know looking for a car. More

Great personalized service. Brought in my 2012 Ford Fiesta for service for an oil change and to change out a serpentine belt. I knew my tires were getting near replacement and m Brought in my 2012 Ford Fiesta for service for an oil change and to change out a serpentine belt. I knew my tires were getting near replacement and my service advisor, Chad, gave me several options for purchasing 4 new tires. He worked the price down and gave my vehicle a car wash and interior vacuum (which my car needed). Thanks Honolulu Ford. More

RECALL COMPLETED DANIEL ESLINGER WAS A GREAT HELP. THE SAFETY RECALL ON THE CAR'S DOOR LATCH WAS COMPLETED AS SOON AS THE PARTS CAME IN. THANKS DANIEL. DANIEL ESLINGER WAS A GREAT HELP. THE SAFETY RECALL ON THE CAR'S DOOR LATCH WAS COMPLETED AS SOON AS THE PARTS CAME IN. THANKS DANIEL. More

Taking care of customer's is the Hon. Ford way! I recently had my A/C system serviced on my 2012 Ford F-150 Supercab at Honolulu Ford and the experience was awesome to say the least starting with I recently had my A/C system serviced on my 2012 Ford F-150 Supercab at Honolulu Ford and the experience was awesome to say the least starting with a warm welcoming from staff(Sam B.) and Service Adviser(Theresa P.) who patiently listened to my concern's and question's.I really appreciated the shuttle service(thank's Stan) and loaner that was set up for me also.From the time of the initial diagnose, replacing of the A/C evaporator core and a multi-point inspection(without request) my vehicle was ready for pick-up(from Chad G.) on the following afternoon! I already recommended the Hon-Ford way to family and friends.Mahalo to the staff, adviser's and techs. of Honolulu Ford... Scott C. More

Great service department Daniel Eslinger goes out of his way to help customers, good quality service, quick and efficient. Would definitely recommend, it also has a nice waiti Daniel Eslinger goes out of his way to help customers, good quality service, quick and efficient. Would definitely recommend, it also has a nice waiting area with beverages. More