Honolulu Ford

Chad Getz-Honolulu Ford Chad Getz is the best service advisor I have ever experienced at any dealership. He is responsive, prompt, and goes beyond to get the job done for y Chad Getz is the best service advisor I have ever experienced at any dealership. He is responsive, prompt, and goes beyond to get the job done for you. I wish I could have him at every dealership I deal with! Honolulu Ford, give him a raise, he's worth it! More

Chad Getz gets it done! My 2013 Ford Focus had a transmission issues. I did not buy the car from Honolulu Ford, but Chad took care of my car like their own. He knew exactly My 2013 Ford Focus had a transmission issues. I did not buy the car from Honolulu Ford, but Chad took care of my car like their own. He knew exactly what is wrong with the car and what to do to fix it. He made sure the fix was good so we do not have to return. Thanks Chad! More

Awesome service from an awesome service advisor! I want to say that I've had my vehicles serviced at Honolulu Ford prior, and I wasn't impressed at all. The dealership have since assigned me to a new I want to say that I've had my vehicles serviced at Honolulu Ford prior, and I wasn't impressed at all. The dealership have since assigned me to a new service advisor named Chad and since then, I have nothing else to say than "Wow!!!" In my opinion, that's how service employees should be, appointments are easily made, I'm given updates and the promised work is done. I believe that if more staff would follow his work ethics, Honolulu Ford would have a 5 star dealership service department. More

Chad was awesome Chad did a good job explaining what needed to be done. Car was ready for pick up on time. Payment was done o. The spot with Chad Chad did a good job explaining what needed to be done. Car was ready for pick up on time. Payment was done o. The spot with Chad More

Amazing service above and beyond what I needed I went in to see Jeff Salazar to discuss my lease vehicle and all my questions plus more information he gave me was extremely helpful in making my dec I went in to see Jeff Salazar to discuss my lease vehicle and all my questions plus more information he gave me was extremely helpful in making my decision to renew my lease. I also asked if I could get a safety check for my car at the same time I was meeting with Jeff, and Chad Getz gladly assisted me in renewing my safety check, Chad also informed me that I needed to keep an eye on my tires and that everything else on my car was great. I was in and out of there with all the information needed to keep my business with Ford in renewing my lease and taking my car in for service More

Excellent Experience I'd been shopping around for a new truck to replace the one I'm giving to my son. It's been nearly 10 years since I bought a new vehicle. Like most pe I'd been shopping around for a new truck to replace the one I'm giving to my son. It's been nearly 10 years since I bought a new vehicle. Like most people on the island, I was looking at Toyota & Nissan, but this time around I wanted to get a V6. Man....prices have really shot up since my last purchase. The Tacoma's and Frontier's I was looking at came in around mid to high 20's with an extended cab, so I decided to see what Ford had to offer, more so since it had an aluminum body that won't rust here in Hawaii, and was prepared to get the base model F150 regular. Figured I'd be getting the same amount of truck in the low 20's and just have to buy a tonneau cover to store some gear instead of using the extended cab. As luck would have it, I got Honolulu Ford at just the right time when they happened to be running a promotional sale on the F150 SuperCab STX that came out just slightly more than the base regular cab, and still cheaper than the Tacoma and Frontier I was considering. Ryan Medeiros from the online department contacted me to let me know there were only 4 vehicles at the promotional price, so I headed down shortly after I got off the phone with him to check things out. I met Ryan when I got to the dealership and was handed over to Sarah Kim. She showed my daughter and I a similar STX since the one we were most interested in wasn't immediately available. We were both so impressed with the truck and couldn't believe how much truck we would be getting for the price, so I jumped on it while I had the chance. Throughout the process, Ryan, Sarah, and the finance manager were a pleasure to work with. No high pressure in your face sales tactics like I've unfortunately encountered in the past. I was in a rush and asked to take delivery at a later date which was no problem. Sarah even switched days off with another worker to come and get my daughter and I all the way out in Waipahu. I know I got a great/lucky deal on the truck, but if the great service continues I know where I'll be coming back to to get my daughter a car in a couple of years. Mahalo, you guys were awesome, Brian More

FORD is my frist choice sarah is best sale person i have ever meet,she helps me a lot to choose car ,and i alrealy like it .also she provide good price for me .thank her agai sarah is best sale person i have ever meet,she helps me a lot to choose car ,and i alrealy like it .also she provide good price for me .thank her again. More

Great Service from Theresa & Chad!!! Second time coming to Honolulu Ford and again was provided with great service. Theresa was awesome and Chad was great. Highly recommend HNL Ford; gr Second time coming to Honolulu Ford and again was provided with great service. Theresa was awesome and Chad was great. Highly recommend HNL Ford; great customer service, friendly staff, always willing to help. Goes over and beyond to make sure you fully understand and provide great tips. More

outstanding service to all !!! SALES DEPT. Sarah did a outstanding job !!!She makes you feel like your family. SERVICE DEPT. Daniel also did a outstanding job !!! he took the t SALES DEPT. Sarah did a outstanding job !!!She makes you feel like your family. SERVICE DEPT. Daniel also did a outstanding job !!! he took the time and explained the recall repairs that they we're going to do and even got me my morning coffee and got my a ride to work. More

I like Ford automobiles. I have bought four new vehicles from Honolulu Ford. Dealing with Ben Cabalo on all of these purchases was a pleasure. When it's time for a new Ford, I I have bought four new vehicles from Honolulu Ford. Dealing with Ben Cabalo on all of these purchases was a pleasure. When it's time for a new Ford, I know whom I will be looking for. More