Honolulu Ford

Quick, efficient, friendly service I went into honolulu ford to get my A.C. checked out because it was not blowing cold air and there was also a weird smell that was coming out from it. I went into honolulu ford to get my A.C. checked out because it was not blowing cold air and there was also a weird smell that was coming out from it. I was immediately greeted by Chad and he asked me detailed questions to find out the problem and was able to get my car fixed that same day. Thankfully I got it back the same day because it is such a hot summer! Thanks for great service! More

Installation of 4 Tires...Excellent Service Daniel did an outstanding job in assisting me, he was very professional, timely and went out of his way to correct an issue with the pricing generated Daniel did an outstanding job in assisting me, he was very professional, timely and went out of his way to correct an issue with the pricing generated by the parts department. More

Excellent Service I went to the dealership for an oil change without an appointment. I was told by Dan that it may take a few hours. I opted to take a shuttle home. T I went to the dealership for an oil change without an appointment. I was told by Dan that it may take a few hours. I opted to take a shuttle home. The shuttle service was excellent! Thank you Edith for your couteous, friendly and on time service. My car needed more work but it was all done within the few hours quoted. Thanks to Dan for making sure I understood the work needed to be done and doing it in a timely manner. I would recommend Honolulu Ford for service to my friends and family. More

Exceptional Service Had a great first time experience from Chad Getz service manager of Honolulu Ford. Professional and friendly and provided excellent details involving Had a great first time experience from Chad Getz service manager of Honolulu Ford. Professional and friendly and provided excellent details involving the services they would provide for my recently purchased vehicle. Chad followed through and kept me updated and even managed to arrange my pick up service. This is a really great service to be uninterrupted in your daily work schedule while having peace of mind your vehicle maintenance is in good hands. More

Great Atmosphere Jeff did a fantastic job.helping me the right lease and price. When there's a problem and a recall with the car, the service Department were very qui Jeff did a fantastic job.helping me the right lease and price. When there's a problem and a recall with the car, the service Department were very quick fix the problem. Everyone there are both professional an courteous. I always like Ford experience. More

Excellent service. Service Associate Chad Getz was great to work with. He took our car in early and we even got it back the same day. Last year we had the most horribl Service Associate Chad Getz was great to work with. He took our car in early and we even got it back the same day. Last year we had the most horrible 2-day experience ever at Cutter Ford in Aiea and was unsure of ever going back to a Ford dealer. Chad Getz changed all that and we will continue to take our cars to him and Honolulu Ford. More

Professional and friendly service!! In July 2016 I purchased my Ford EDGE from Celes Alcantara. My original contact was done using the online services and although there was confusion a In July 2016 I purchased my Ford EDGE from Celes Alcantara. My original contact was done using the online services and although there was confusion at the start when I arrived, Celes was called and took care of me from the beginning to end. I was very impressed with how he handled not only the sale of the car but all the paperwork and detail. Anyways, only recently the maintenance light finally illuminated. I called and receive the most aloha "spirited" receptionists. After a few schedule checks she managed to fit me schedule my car for servicing just after the 4th of July holiday. Chad Getz, from the moment I parked my car was very personable and professional. He gave me his utmost attention and eye contact (this is very rare nowadays) and provided me a full detail of my request. What I found to be very unique and exceeded my expectation was he called me for the status and any changes before any services was made. He provided a full detail of what was to be expected and even followed through to ensure I did not have any questions. Lastly, "Aunty" Edith Kahele. What an exceptional nice lady who was very friendly and full of the aloha spirit too!! This shows how well Honolulu Ford takes care of their customers and providing the most friendly and professional services. She was very patient to wait for me to leave my office and was still happy to see me and take back to get my car. Wow!! Good Job and thanks for making me part of your Ohana! More

Courteous / Efficient Always courteous and efficient! My vehicle is always done when stated! Five stars for the crew! I would definitely recommend Honolulu Ford for purchas Always courteous and efficient! My vehicle is always done when stated! Five stars for the crew! I would definitely recommend Honolulu Ford for purchase of a new vehicle! Thank you! Don N. More

Thanks Chad Chad, Service Associate, is very personable and a pleasure to work with. Got everything done as requested and completed by the time agreed upon. He ex Chad, Service Associate, is very personable and a pleasure to work with. Got everything done as requested and completed by the time agreed upon. He explained everything when I went to pick up my car. Will try to have him take care of my car from now on. More

Quality Very qualified very informative very knowledgeable about product good communication skills. Ben has excellent customer service skills. He was helpful Very qualified very informative very knowledgeable about product good communication skills. Ben has excellent customer service skills. He was helpful in so many ways. Ben used his knowledge about his product effectively. More