Honolulu Ford

Excellent Service at Honolulu Ford!!! Brought our truck in for an annual oil change and tire rotation at Honolulu Ford and had the BEST service done. We were well taken cared of with the h Brought our truck in for an annual oil change and tire rotation at Honolulu Ford and had the BEST service done. We were well taken cared of with the help of our service advisor Theresa. She was Awesome! Thanks again More

Honolulu Ford provided great service! I left Windward Ford because of poor service numerous times and I am so glad I went to Honolulu Ford. They got me in quickly and the service was outs I left Windward Ford because of poor service numerous times and I am so glad I went to Honolulu Ford. They got me in quickly and the service was outstanding. Every employee that I interacted with was very friendly. They fixed the problem that Windward Ford was suppose to fix. They went over and beyond to make me happy. The shuttle service is a wonderful service also. I will go back to Honolulu Ford for all future needs! Thanks Chad! More

Stressin My window wouldn't roll up and I came to Honolulu Ford and Chad Getz helped my dilemma with great service and quickness mahalo braddah Chad and Honolu My window wouldn't roll up and I came to Honolulu Ford and Chad Getz helped my dilemma with great service and quickness mahalo braddah Chad and Honolulu Ford More

Problem with our tire and the excellent service from Chad Chad Getz, our service advisor went over and beyond to help us with our tire blowout. He kept me calm and kept me informed. I am extremely grateful fo Chad Getz, our service advisor went over and beyond to help us with our tire blowout. He kept me calm and kept me informed. I am extremely grateful for all he has done for us. More

Efficient and friendly service! My C-Mac hybrid had a door latch recall, and I needed the oil changed, too. When I got to the Honolulu Ford Service area, Chad came out and he alread My C-Mac hybrid had a door latch recall, and I needed the oil changed, too. When I got to the Honolulu Ford Service area, Chad came out and he already knew who I was and what I was there for! Wonderful, fast, and courteous service followed! My C-Max was ready to be picked up earlier than expected, and the crew had checked everything, including the tires and brakes, and topped off the fluids! I am definitely impressed and recommend everyone on Oahu buy a car here and have it serviced here! And Edith, the shuttle van driver, was also very courteous and prompt, taking me to work and then picking me up when my car was ready! I congratulate everyone at Honolulu Ford for superb automobile and customer service! More

Door lock recall Checked in with Chad and received prompt and efficient service. He knew why I was there, took care of the issue, made sure I got the shuttle and arran Checked in with Chad and received prompt and efficient service. He knew why I was there, took care of the issue, made sure I got the shuttle and arranged for pick up afterwards. He gave me a time that my car would more than likely be ready and it was right on the button! The shuttle driver was friendly and efficient. Service was great and done timely! Thank you. More

great service experience! I brought my Ford in today for a software update. Thanks to my service adviser Chad for coordinating the appointment and making sure everything was d I brought my Ford in today for a software update. Thanks to my service adviser Chad for coordinating the appointment and making sure everything was done to my satisfaction. Also, thanks to Evonne and Lorraine for the prompt and courteous service at the payment/check out desk. More

Quick and excellent service I brought my vehicle in for an oil change and service.The people who greeted me were friendly and Chad checked my vehicle in quickly. I waited for th I brought my vehicle in for an oil change and service.The people who greeted me were friendly and Chad checked my vehicle in quickly. I waited for the car and it was finished in the time that they said it would be ready. More

oil change Took our company vehicle in for an oil change checked in with Chad Getz. Had a very good experience staff was nice and friendly. Oil change was done Took our company vehicle in for an oil change checked in with Chad Getz. Had a very good experience staff was nice and friendly. Oil change was done less then an hour. Very happy with the service. More

Awesom I brought my 2008 over from the Mainland a year or so ago. This was my first visit to the Ford Service Center. My contact was Jason. I was on time I brought my 2008 over from the Mainland a year or so ago. This was my first visit to the Ford Service Center. My contact was Jason. I was on time for my early morning appointment and they were ready, willing and very helpful. Explained the procedure of Ford (since I had never been there before), offered my a ride and told me they would call before repairs. The reality of the whole thing, is they did exactly that! Called with repairs, explained what the mechanic found and estimated costs and time. Jason was along side of me through the whole repairs that were needed. They picked me up and when Jason bought me my car explained what the entire invoice. Wow, true and correct information, isn't that a rarity these days. I'm so glad I found this Ford Dealership and will continue to use their service center. Mahalo Jason, your the best!!!! More