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Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
July 25, 2017
Quick, Easy, Honest Drop off took only a few minutes, finished in a few hours, didn't have one part needed that day but had it by the next morning. Chad is a great asset Drop off took only a few minutes, finished in a few hours, didn't have one part needed that day but had it by the next morning. Chad is a great asset to Honolulu Ford! More
by am845808
Employees Worked With
Chad Getz
July 24, 2017
Perry's Experience at Honolulu Ford Service The people at Honolulu Ford were professional, thoughtful, and on time. I liked how they explained the service criteria/elements prior to payment and The people at Honolulu Ford were professional, thoughtful, and on time. I liked how they explained the service criteria/elements prior to payment and departure. Aloha. More
by PKMartin
Employees Worked With
Daniel Eslinger
July 22, 2017
Tiffany Franco is GREAT! I brought our 2014 Escape in for multiple service items and 2 recalls. Everything was done that day except a warrany repair on the passenger side fron I brought our 2014 Escape in for multiple service items and 2 recalls. Everything was done that day except a warrany repair on the passenger side front window doesn't go down all the way since new. Talked to Service Manager Sam and returned 2 days later for repair. Turns out the window cannot be adjusted and this is a factory defect - whole window mechanism will have to replaced. Mechanic brought me back and showed me the problem. The mechanic Jose, Tiffany Franco, and Sam all went beyond the call to make it right! THANK YOU! Everyone at Honolulu Ford Service was friendly and helpful. A pleasant service experience for my first time there. More
by Hawaiian Time
Employees Worked With
Jose, Mechanic Technician, Sam Bersamin, Tiffany Franco
July 21, 2017
great The service manager was totally nice and professional. Give him a raise. Good vibe and totally on his game.A pleasure,Too bad Ford wasnt running as we The service manager was totally nice and professional. Give him a raise. Good vibe and totally on his game.A pleasure,Too bad Ford wasnt running as well as this guy. More
by 1Yamaha1962@
Employees Worked With
Forgot his name
July 20, 2017
Detail service Chad one of the advisors help me with everything I need for my car. He assisted me through end of the day. I recommend this for everyone who needs det Chad one of the advisors help me with everything I need for my car. He assisted me through end of the day. I recommend this for everyone who needs detail service on their car. Thank you! More
by Cguillermo
Employees Worked With
Chad Getz
July 18, 2017
Top Notch Service The friendly staff at Honolulu Ford always go above and beyond for myself and my family. They always make me feel welcome. I would recommend them agai The friendly staff at Honolulu Ford always go above and beyond for myself and my family. They always make me feel welcome. I would recommend them again and again! More
by Jeff Rasmussen
Employees Worked With
Guy Mello, Pat Kee, Chad Getz
July 17, 2017
Quick, efficient, friendly service I went into honolulu ford to get my A.C. checked out because it was not blowing cold air and there was also a weird smell that was coming out from it. I went into honolulu ford to get my A.C. checked out because it was not blowing cold air and there was also a weird smell that was coming out from it. I was immediately greeted by Chad and he asked me detailed questions to find out the problem and was able to get my car fixed that same day. Thankfully I got it back the same day because it is such a hot summer! Thanks for great service! More
by MarieGee24
Employees Worked With
Chad Getz
July 13, 2017
Installation of 4 Tires...Excellent Service Daniel did an outstanding job in assisting me, he was very professional, timely and went out of his way to correct an issue with the pricing generated Daniel did an outstanding job in assisting me, he was very professional, timely and went out of his way to correct an issue with the pricing generated by the parts department. More
by 1234
Employees Worked With
Daniel Eslinger
July 11, 2017
Excellent Service I went to the dealership for an oil change without an appointment. I was told by Dan that it may take a few hours. I opted to take a shuttle home. T I went to the dealership for an oil change without an appointment. I was told by Dan that it may take a few hours. I opted to take a shuttle home. The shuttle service was excellent! Thank you Edith for your couteous, friendly and on time service. My car needed more work but it was all done within the few hours quoted. Thanks to Dan for making sure I understood the work needed to be done and doing it in a timely manner. I would recommend Honolulu Ford for service to my friends and family. More
by D808
Employees Worked With
Edith Kahele, Daniel Eslinger
July 09, 2017
Exceptional Service Had a great first time experience from Chad Getz service manager of Honolulu Ford. Professional and friendly and provided excellent details involving Had a great first time experience from Chad Getz service manager of Honolulu Ford. Professional and friendly and provided excellent details involving the services they would provide for my recently purchased vehicle. Chad followed through and kept me updated and even managed to arrange my pick up service. This is a really great service to be uninterrupted in your daily work schedule while having peace of mind your vehicle maintenance is in good hands. More
by wmorreira
Employees Worked With
Celes Alcantara, Edith Kahele, Chad Getz
