Honolulu Ford

They Made It Happen I would like to give a few big shout outs to the Service Tech Team who fixed the A/C in my car. Theresa and Rachel were of great assistance in getting I would like to give a few big shout outs to the Service Tech Team who fixed the A/C in my car. Theresa and Rachel were of great assistance in getting my car in and out of the serv dept quickly and so far the A/C is running great. They provide shuttle transportation and Edith was great about getting is to work on time and picking me up. More

Incredible Service with Aloha I had the most pleasant experience when taking my vehicle for servicing. Servicing often times can lead to anxiety as there are always cost that can I had the most pleasant experience when taking my vehicle for servicing. Servicing often times can lead to anxiety as there are always cost that can be expected, even for an all inclusive oil change servicing. I was pleasantly surprised that my service came with no additional cost but with the most pleasant service from the greeting when I arrived to check-in, the shuttle driver to my work, the call after only a short period of time that my car was ready, and the thorough explanation of what was serviced on my vehicle and what could come up on the next visit. Definitely a "Class A" operation...I'll be sure to purchase a Ford on my next vehicle purchase! Service Advisor: Chad Getz More

Great customer service even when computers down I ran over something and underneath my car, something was hanging really low to the ground. Daniel was very helpful. He told me the computers were dow I ran over something and underneath my car, something was hanging really low to the ground. Daniel was very helpful. He told me the computers were down but he would get someone to fix this for me in a timely manner even though he was unable to get onto the computer system. Very nice and helpful. More

Excellent service My car needed brake repair, part of which was covered under an extended warranty. Daniel and the service manager worked with me to get the repairs do My car needed brake repair, part of which was covered under an extended warranty. Daniel and the service manager worked with me to get the repairs done quickly and completely. I really appreciate how well they took care of me and my car. More

Excellent service by Ben Cabalo! Ben Cabalo did an excellent work as fleet manager for Honolulu Ford. I bought two Ford Van Transit from him recently. He is very helpful and accommoda Ben Cabalo did an excellent work as fleet manager for Honolulu Ford. I bought two Ford Van Transit from him recently. He is very helpful and accommodating. I highly recommend him to my friends and he is a great asset to Honolulu Ford. More

Chad Getz - Service Advisor We recently purchased a used truck from the mainland and needed a programming of two new keys which were purchased from Honolulu Ford. We were impress We recently purchased a used truck from the mainland and needed a programming of two new keys which were purchased from Honolulu Ford. We were impressed with Chad Getz in facilitating in a very timingly manner what needed to be accomplished. His authentically caring and professional manner is an asset to Honolulu Ford. We were also pleasantly surprised that a 12 point safety review was performed. Mahalo! Henry Lee More

Vehicle check up - oil change My vehicle needed an oil change and I went to the service department without an appointment. My Service Advisor Kyle Piercy had my vehicle in less th My vehicle needed an oil change and I went to the service department without an appointment. My Service Advisor Kyle Piercy had my vehicle in less than 45 minutes. More

20,000 mile service Chad was very friendly and went over my vehicle report card with me. He made sure to point out that my lug nuts / cap were swollen and may need to be Chad was very friendly and went over my vehicle report card with me. He made sure to point out that my lug nuts / cap were swollen and may need to be addressed at my next service. More

Service dept My visit to Honolulu Ford was very plesent, and service dept met all of my vehicles concerns, service dept found serious problem and corrected the pro My visit to Honolulu Ford was very plesent, and service dept met all of my vehicles concerns, service dept found serious problem and corrected the problem More

great job done on a difficult issue I had an issue that was difficult to diagnose as it did not throw a check engine light or code. The guys actually took it for a road test with diagno I had an issue that was difficult to diagnose as it did not throw a check engine light or code. The guys actually took it for a road test with diagnostic equipment attached to find out what was going on. More