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Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
August 11, 2017
Excellent service by Ben Cabalo! Ben Cabalo did an excellent work as fleet manager for Honolulu Ford. I bought two Ford Van Transit from him recently. He is very helpful and accommoda Ben Cabalo did an excellent work as fleet manager for Honolulu Ford. I bought two Ford Van Transit from him recently. He is very helpful and accommodating. I highly recommend him to my friends and he is a great asset to Honolulu Ford. More
by Wilbert Pascua
Employees Worked With
Ben Cabalo
August 11, 2017
Chad Getz - Service Advisor We recently purchased a used truck from the mainland and needed a programming of two new keys which were purchased from Honolulu Ford. We were impress We recently purchased a used truck from the mainland and needed a programming of two new keys which were purchased from Honolulu Ford. We were impressed with Chad Getz in facilitating in a very timingly manner what needed to be accomplished. His authentically caring and professional manner is an asset to Honolulu Ford. We were also pleasantly surprised that a 12 point safety review was performed. Mahalo! Henry Lee More
by The Lees
Employees Worked With
Chad Getz
August 09, 2017
Vehicle check up - oil change My vehicle needed an oil change and I went to the service department without an appointment. My Service Advisor Kyle Piercy had my vehicle in less th My vehicle needed an oil change and I went to the service department without an appointment. My Service Advisor Kyle Piercy had my vehicle in less than 45 minutes. More
by drkimo
Employees Worked With
Kyle Piercy
August 06, 2017
20,000 mile service Chad was very friendly and went over my vehicle report card with me. He made sure to point out that my lug nuts / cap were swollen and may need to be Chad was very friendly and went over my vehicle report card with me. He made sure to point out that my lug nuts / cap were swollen and may need to be addressed at my next service. More
by fusion
Employees Worked With
Chad Getz
August 02, 2017
Service dept My visit to Honolulu Ford was very plesent, and service dept met all of my vehicles concerns, service dept found serious problem and corrected the pro My visit to Honolulu Ford was very plesent, and service dept met all of my vehicles concerns, service dept found serious problem and corrected the problem More
by Albert Derego
Employees Worked With
Daniel Eslinger
July 31, 2017
great job done on a difficult issue I had an issue that was difficult to diagnose as it did not throw a check engine light or code. The guys actually took it for a road test with diagno I had an issue that was difficult to diagnose as it did not throw a check engine light or code. The guys actually took it for a road test with diagnostic equipment attached to find out what was going on. More
by dgreyhawk
Employees Worked With
Daniel Eslinger
July 31, 2017
Routine check up This was just a routine check up of my Ford Escape. Teresa was great as always. She noticed I had put my registration stick on the front and not the This was just a routine check up of my Ford Escape. Teresa was great as always. She noticed I had put my registration stick on the front and not the back plate and had it changed. More
by Goodenow
Employees Worked With
Theresa Paperd
July 29, 2017
Helpful, patient We have a fleet of cars that are serviced by Honolulu Ford, it is a huge relief to know I can bring in the cars and have them serviced quickly so I ca We have a fleet of cars that are serviced by Honolulu Ford, it is a huge relief to know I can bring in the cars and have them serviced quickly so I can get them back into operation as soon as possible! More
by Nadette
Employees Worked With
Daniel Eslinger
July 26, 2017
Great customer service experience The service advisor was excellent and I will be contacting him for future services to my car. He was professional, friendly and easy to converse with. The service advisor was excellent and I will be contacting him for future services to my car. He was professional, friendly and easy to converse with. More
by Nick8488
Employees Worked With
Chad Getz
July 26, 2017
Friendly, fast service The entire staff from Theresa, my Service Advisor, to the service technician and my shuttle drivers, were very nice, professional and accommodating. T The entire staff from Theresa, my Service Advisor, to the service technician and my shuttle drivers, were very nice, professional and accommodating. Thank you for finishing the repair of my car sooner then promised and getting me back on the road! Really pleasant experience for my first time service at Honolulu Ford! More
by Yo
Employees Worked With
And the other gentlemen that shuttled me that morning, sorry I forgot his name :(. :), Edith Kahele, Theresa Paperd
