Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,185 reviews
February 27, 2018
Very Happy with Honolulu Ford I received excellent care with minimal time spent at the dealership. Theresa Paperd, who is my exceptional service manager, referred me to Dana Pere f I received excellent care with minimal time spent at the dealership. Theresa Paperd, who is my exceptional service manager, referred me to Dana Pere for my new purchase. Celia Guo gave me excellent online support prior to my visit. Lisa Joslin was very straightforward with vehicle pricing and every aspect of the sales transaction. She and Dana were great. Chris Kauwe was also exceptional during my transaction. I am extremely pleased with the level of expertise and costumer service which I was afforded in purchasing my 2018 F150 Supercab w/STX appearance package. Thank you. More
by Happy to be in an F 150
Verified CustomerEmployees Worked With
Lisa Joslin, Theresa Paperd, Chris Kauwe, Celia Guo, Dana Pere
February 26, 2018
JMarshall Fey was very caring and awesome. I did not purchase a vehicle. I marked the wrong place at the bottom of this. I was thought that I was going to b Fey was very caring and awesome. I did not purchase a vehicle. I marked the wrong place at the bottom of this. I was thought that I was going to be late and she was very understanding. More
by JEANETTEMARSHALL87
Employees Worked With
February 26, 2018
Excellent Service I needed to have my car towed in due to overheating and this was at night. Thankfully Honolulu Ford was still open! It was very easy in having it acc I needed to have my car towed in due to overheating and this was at night. Thankfully Honolulu Ford was still open! It was very easy in having it accepted and Liz (?) was very helpful in helping me fill out the necessary form. Early the next morning I had received a text message from Fey with some questions about my car. I explained due to the late night drop off I did not have an appointment. Fey explained should there an opening due to a no-show appointment, my car would be brought in to be checked and she would keep me informed. Not expecting my car to be immediately checked and needing to have transportation, I rented a vehicle for the day hoping to get an update on what was wrong with my car. I picked up my rented vehicle at noon and received a text message from Fey a little after 2PM that day advising my car had been worked on and was about to be finished shortly. About five-minutes thereafter I was advised the car was ready! Amazing turnaround while not even having an appointment! Fey had been very helpful and kept in communications! More
by WALT.AGENA
February 26, 2018
Friendly, Professional and very Convenient. When I always get Theresa as my service professional, my truck gets service by noon and I’m back to work. Everyone else calls me after 4:30 pm I lose When I always get Theresa as my service professional, my truck gets service by noon and I’m back to work. Everyone else calls me after 4:30 pm I lose a whole day.. More
by Fidelcjr
Employees Worked With
Theresa Paperd
February 26, 2018
Ben Cabalo has provide Koga Eng & Constr. for over 30 years Ben Cabalo has provides excellent service to our fleet over the years and has always provided Koga with complete information and competitive pricing. Ben Cabalo has provides excellent service to our fleet over the years and has always provided Koga with complete information and competitive pricing. Please say Mahalo to Ben and his staff. More
by thamada
Employees Worked With
Ben Cabalo
February 24, 2018
Very friendly service, Tiffany—Service Dept My service advisor Tiffany was extremely knowledgeable and friendly as well. She has been my advisor on at least 2 visits. She is a valuable asset to My service advisor Tiffany was extremely knowledgeable and friendly as well. She has been my advisor on at least 2 visits. She is a valuable asset to your team. More
by VISUALSURF
Employees Worked With
Tiffany Franco
February 24, 2018
Oil change Service, transmission shift hesistation Kyle Piercy is an awesome service writer. Very friendly, easy to approach with questions and request in regards to scheduling and possible solutions Kyle Piercy is an awesome service writer. Very friendly, easy to approach with questions and request in regards to scheduling and possible solutions to warranty work. More
by RAYKIKUCHI
Employees Worked With
Kyle Piercy
February 24, 2018
Awesome! I only came in for an oil change as per my lease agreement but was treated like one king! Awesome Service, Awesome Dealership, Awesome Service Techni I only came in for an oil change as per my lease agreement but was treated like one king! Awesome Service, Awesome Dealership, Awesome Service Technician! More
by lorilindman
Employees Worked With
Charlo Cabahit
February 24, 2018
Oil change service Chad is really friendly and easy to deal with. He answers my questions without talking down to me. I would recommend this Dealership to anyone. Chad is really friendly and easy to deal with. He answers my questions without talking down to me. I would recommend this Dealership to anyone. More
by fusion
Employees Worked With
Chad Getz
February 24, 2018
Fast and efficient Easy, convenient and fast. I will return forfuture services. The whole experience was profeesional from appointment set up to this scjediled setvice. Easy, convenient and fast. I will return forfuture services. The whole experience was profeesional from appointment set up to this scjediled setvice. Mahalo to all. More
by PEA.LISA
Employees Worked With
Jeff Salazar, Charlo Cabahit
