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Honolulu Ford
Honolulu, HI
1,199 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
March 14, 2018
Service Representative Theresa I have been using Honolulu Ford for almost a year now. We purchased both of our vehicles in California. We've had our service work performed @ the de I have been using Honolulu Ford for almost a year now. We purchased both of our vehicles in California. We've had our service work performed @ the dealership where we purchased our vehicles at and have delt with many other S.Reps. We feel Theresa has to be one of the best representatives we've worked with. She is very professional in the way she explains your vehicles issues. She also keeps you well informed on to the progress of your vehicle. No BS ! Just exceptional service on her end. Highly recommended. The shop has performed exceptionally well with the service performed, no complaints or issues. Thank you Honolulu Ford and Theresa! More
by DrAweau
Verified CustomerEmployees Worked With
Theresa Paperd
March 14, 2018
Awesome Customer service is great. Awesome job. My service agent, Chad Getz was really great, he provided me with a rental vehicle so service department could Customer service is great. Awesome job. My service agent, Chad Getz was really great, he provided me with a rental vehicle so service department could fix my truck. He was very very helpful. More
by LYNEEFIGS
Employees Worked With
Chad Getz
March 14, 2018
Service for my car was done satisfactorily. I have been driving FORD even those times that I was in California and Nevada. I moved here in Honolulu and I still buy Ford because I know the Brand I have been driving FORD even those times that I was in California and Nevada. I moved here in Honolulu and I still buy Ford because I know the Brand and it always drive me to the right way anywhere I go. Thanks to Ford, to Kyle and all other employees of the HONOLULU FORD. Mahalo. More
by NNARRA
Employees Worked With
Kyle Piercy
March 14, 2018
Awesome experience! I had a excellent experience with my new F150 Purchase because of this awesome sales person. Eric was very professional, polite and caring. He made su I had a excellent experience with my new F150 Purchase because of this awesome sales person. Eric was very professional, polite and caring. He made sure that I really liked the one that I purchased, because I was having a very sad moment to let go of my previous vehicle. Later on I brought my new truck back to have the tint repaired, he asked me if I was enjoying the new truck and If l am still sad l replied not anymore. While doing the initial drive in the new truck we found a hole in the tint on the passages side window, Eric made a appointment for me right away and I only waited for about 30minutes for the repair. Eric helped me throughout the entire purchase process, everything was smooth and fast. I really appriciate Eric for being personable and making my new truck purchase experience memorable. More
by Nnamiebp
Employees Worked With
Eric Blazek
March 10, 2018
First Time Ford Van Purchase -- Exceptional!!! Ben Cabalo did it all. He provided everything needed, ahead of time, anticipated everything. Who could ask for anything more? Ben is a treasure! H Ben Cabalo did it all. He provided everything needed, ahead of time, anticipated everything. Who could ask for anything more? Ben is a treasure! He was recommended by a close friend, and I understand why. He responded to all of my requirements quickly and exactly. The entire dealership was friendly and outgoing. A nice group of folks. More
by Don
Employees Worked With
Ben Cabalo, Miles Suguitan
March 08, 2018
Ben's The Best I have been a loyal customer of Ben Cabalo for twenty years now and it's all because of trust! It's no secret that in the car business there are more I have been a loyal customer of Ben Cabalo for twenty years now and it's all because of trust! It's no secret that in the car business there are more than a few unsavory types that ultimately ruin the car buying experience. Not so with Ben. I have always known him to be a man of his word, extremely professional, honest and a pleasure to do business with. And I plan to continue to do business with Ben for many years to come. More
by gkp
Employees Worked With
Ben Cabalo
March 08, 2018
Ben, awesome salesman- RJP When I bought my transit vehicle, Ben made the experience easy for me. He's very nice and understands each customer's needs so that they can get in an When I bought my transit vehicle, Ben made the experience easy for me. He's very nice and understands each customer's needs so that they can get in and get out without difficulty. I would definitely recommend Ben to anyone because you will leave the dealership with a huge smile. More
by RemigioPiano
Employees Worked With
Ben Cabalo
March 08, 2018
Customer Service I've been working in a business where customer service is paramount to keeping and growing business. Theresa Paperd, my Service Writer at Honolulu Fo I've been working in a business where customer service is paramount to keeping and growing business. Theresa Paperd, my Service Writer at Honolulu Ford exemplifies all that I am looking for in top quality, knowledgeable customer service. I am very comfortable dealing with her and know that when she calls to tell me my truck is ready it will be perfect. I highly recommend Honolulu Ford to anyone shopping for a great vehicle accompanied by the best customer service I've ever experienced with any auto company. Jim Lenhart More
by Jim Lenhart
Employees Worked With
Theresa Paperd
March 06, 2018
A very friendly staff that fixed my car on 3rd visit The personnel here are friendly. It seems like the demand for service and the inability to work on a first come first serve prioritizing system is wha The personnel here are friendly. It seems like the demand for service and the inability to work on a first come first serve prioritizing system is what took 3 visits to fix my problem. I felt like I was pushed to the back of the "line" because my service call was not considered "priority." Whereas, in my opinion it is the customers time that is of most value, not the severity of their mechanical issues. I hate to say anything negative because the friendliness of the staff was greatly appreciated. More
by JJ
Employees Worked With
Lauranne Tugade, Chad Getz
March 04, 2018
I didn't like the service they sold me a 2004 Lexus The back window don't roll down and they said that wouldn,t pay for it so I want to return the 2004 Lexus back to Honolulu ford Oscar carter The back window don't roll down and they said that wouldn,t pay for it so I want to return the 2004 Lexus back to Honolulu ford Oscar carter More
by oscarcarter21
