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Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
March 16, 2018
Quick and easy Brought my car in for its last stage of its recall. Expecting it to take 2-3 days ford service team did it in one so far so good. On another note wo Brought my car in for its last stage of its recall. Expecting it to take 2-3 days ford service team did it in one so far so good. On another note wouldn’t hurt if ford gave customers courtesy details or even offer discount detail packages for customers that bring there cars in for service. Over all excellent speed of service! Excellent job Chad! More
by Matt4747
Verified CustomerEmployees Worked With
Chad Getz
March 16, 2018
Awesome service Visit was awesome my service advisor Fey was awesome took care of all my concerns. although I waited longer than expected my service engine light iss Visit was awesome my service advisor Fey was awesome took care of all my concerns. although I waited longer than expected my service engine light issue was taken care of. More
by SHERAHS
Employees Worked With
March 15, 2018
Fantastic Service Great person in the service department, Fey Nelson. It’s always a good vibe coming in to the service department. Fey is very attentive and just good p Great person in the service department, Fey Nelson. It’s always a good vibe coming in to the service department. Fey is very attentive and just good people all around. More
by Rollyalvarado
Employees Worked With
March 15, 2018
Great service Chad took care of us as usual!! He made sure everything was taken care of and if we needed anything additional to what he already did for us. Chad took care of us as usual!! He made sure everything was taken care of and if we needed anything additional to what he already did for us. More
by Kraig.andrews
Employees Worked With
Chad Getz
March 15, 2018
Friendly people, great service From service advisor, Chad, to the friendly mechanic and the service desk, my experience with Honolulu Ford was great as always. Communication was gr From service advisor, Chad, to the friendly mechanic and the service desk, my experience with Honolulu Ford was great as always. Communication was great and I was asked several times if I needed anything. Was even offered a doughnut while waiting outside. Great people at this dealership. More
by mmw
Employees Worked With
Chad Getz
March 14, 2018
Awesome as ever Mr. Ben Cabalo When you need to lease a car call Mr. Ben Caballo he will be there to help you to find what car you need. He is always helpful. When you need to lease a car call Mr. Ben Caballo he will be there to help you to find what car you need. He is always helpful. More
by Marielle
Employees Worked With
Ben Cabalo
March 14, 2018
Service Representative Theresa I have been using Honolulu Ford for almost a year now. We purchased both of our vehicles in California. We've had our service work performed @ the de I have been using Honolulu Ford for almost a year now. We purchased both of our vehicles in California. We've had our service work performed @ the dealership where we purchased our vehicles at and have delt with many other S.Reps. We feel Theresa has to be one of the best representatives we've worked with. She is very professional in the way she explains your vehicles issues. She also keeps you well informed on to the progress of your vehicle. No BS ! Just exceptional service on her end. Highly recommended. The shop has performed exceptionally well with the service performed, no complaints or issues. Thank you Honolulu Ford and Theresa! More
by DrAweau
Employees Worked With
Theresa Paperd
March 14, 2018
Awesome Customer service is great. Awesome job. My service agent, Chad Getz was really great, he provided me with a rental vehicle so service department could Customer service is great. Awesome job. My service agent, Chad Getz was really great, he provided me with a rental vehicle so service department could fix my truck. He was very very helpful. More
by LYNEEFIGS
Employees Worked With
Chad Getz
March 14, 2018
Service for my car was done satisfactorily. I have been driving FORD even those times that I was in California and Nevada. I moved here in Honolulu and I still buy Ford because I know the Brand I have been driving FORD even those times that I was in California and Nevada. I moved here in Honolulu and I still buy Ford because I know the Brand and it always drive me to the right way anywhere I go. Thanks to Ford, to Kyle and all other employees of the HONOLULU FORD. Mahalo. More
by NNARRA
Employees Worked With
Kyle Piercy
March 14, 2018
Awesome experience! I had a excellent experience with my new F150 Purchase because of this awesome sales person. Eric was very professional, polite and caring. He made su I had a excellent experience with my new F150 Purchase because of this awesome sales person. Eric was very professional, polite and caring. He made sure that I really liked the one that I purchased, because I was having a very sad moment to let go of my previous vehicle. Later on I brought my new truck back to have the tint repaired, he asked me if I was enjoying the new truck and If l am still sad l replied not anymore. While doing the initial drive in the new truck we found a hole in the tint on the passages side window, Eric made a appointment for me right away and I only waited for about 30minutes for the repair. Eric helped me throughout the entire purchase process, everything was smooth and fast. I really appriciate Eric for being personable and making my new truck purchase experience memorable. More
by Nnamiebp
Employees Worked With
Eric Blazek
