Honolulu Ford

Fey did an excellent job in helping us service the truck. The transmission light was on the dashboard. We had to bring the truck in because we were afraid of damaging the transmission and fixing it would be The transmission light was on the dashboard. We had to bring the truck in because we were afraid of damaging the transmission and fixing it would be very costly. More

Great car buying experience. I got the car that I wanted at a great price and a no nonsense negotiation for my trade-in. Salesman Richard Teruya and manager Marcus Wery were a pl I got the car that I wanted at a great price and a no nonsense negotiation for my trade-in. Salesman Richard Teruya and manager Marcus Wery were a pleasure to work with. I would highly recommend Honolulu Ford. More

Communication I wasn’t given updates on my car. Getting these updates would have helped me plan ahead for being without a car. I don’t mind it taking longer than st I wasn’t given updates on my car. Getting these updates would have helped me plan ahead for being without a car. I don’t mind it taking longer than stated as long as I know so I can plan. This was a bit frustrating. The woman behind counter didn’t really communicate with me. I don’t mind waiting. Just let me know if it will be some time. It’s awkward standing there when no one tells you anything. I had to ask what was going on. She didn’t tell me anything. I think she assumed I knew. That was a bit awkward. More

Terrific Celles (Antonio) is great!!! Miles and Celles both provided very good attention to detail. Chad in service is also very good with customer service, Ma Celles (Antonio) is great!!! Miles and Celles both provided very good attention to detail. Chad in service is also very good with customer service, Mahalo, PV. More

Car inspection Excellent and fast. I also had spot removal on my upholstery taken care of . This was done with no problem! Very happy with the service I received. Excellent and fast. I also had spot removal on my upholstery taken care of . This was done with no problem! Very happy with the service I received. Chad is great to work with! More

Great sales team My salesman was great, he drove me around to the other lots to look and test drive different trucks. Took his time and didn’t rush me. The finance My salesman was great, he drove me around to the other lots to look and test drive different trucks. Took his time and didn’t rush me. The finance team made it happen thanks again honolulu ford. More

Good and Quick Service I like coming to Ford for the good service. The service rep always understands our unique needs. Our car is clean and ready to go. I like coming to Ford for the good service. The service rep always understands our unique needs. Our car is clean and ready to go. More

Ben Cabalo was exceptional! "Six Stars"! Ben was very accommodating, and pleasant to work with. He kept in contact, answering any questions we had and represented the Ford branding with pride Ben was very accommodating, and pleasant to work with. He kept in contact, answering any questions we had and represented the Ford branding with pride. I look forward to working with him in the future. I would rate him "Six Stars" if allowed. More

Excellent Customer Service Great service and done quickly so I can get on with my day! Chad made me feel confident and comfortable to do the service required to keep my vehicle Great service and done quickly so I can get on with my day! Chad made me feel confident and comfortable to do the service required to keep my vehicle in excellent scrape. Excellent experience from beginning to end. More

Amazing experience Love coming to Ford for my car buying they have been understanding about what we want in a car and they understand working around our budget. We had a Love coming to Ford for my car buying they have been understanding about what we want in a car and they understand working around our budget. We had an issue with our insurance and had to change things last minute and They were able to help us resolve the situation More