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Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
April 19, 2018
We had issues with our Remote Control We are Very Happy and 100% Completely Satisfied with the Service we received from Chad Getz and the Service Department Team at Honolulu Ford !! Chad w We are Very Happy and 100% Completely Satisfied with the Service we received from Chad Getz and the Service Department Team at Honolulu Ford !! Chad was Very Helpful and Knowledgable ! More
by DarrahT
Verified CustomerEmployees Worked With
Chad Getz
April 18, 2018
Outstanding I had to battery replaced I called and said bring it by and I'll take care of it and that they did. The only suggestions I have for you guys instead o I had to battery replaced I called and said bring it by and I'll take care of it and that they did. The only suggestions I have for you guys instead of charging somebody for a car wash give him a complimentary car wash every time they come in for service a lot of other dealerships do that and I know a lot of people would love that. More
by NOV4MIKE1952
Employees Worked With
Charlo Cabahit
April 18, 2018
Service was Excellent/ Outstanding Ben was an awesome and patient sales person to work with, he had listened to what I had wanted, and needed. I would recommend Ben to any of my family Ben was an awesome and patient sales person to work with, he had listened to what I had wanted, and needed. I would recommend Ben to any of my family and friends who is looking for a car. Some dealership you feel the salesmen is out to make a sale, and rushes you, but Ben was not like that. More
by YNAGTALON
Employees Worked With
Ben Cabalo
April 18, 2018
Always top service at Honolulu Ford Sam, the Service Manger and Fey, my service representative were very helpful in resolving any issues with my Ford Focus. I highly recommend their serv Sam, the Service Manger and Fey, my service representative were very helpful in resolving any issues with my Ford Focus. I highly recommend their service department. More
by CANTON1010
Employees Worked With
Sam Bersamin, Fey Nelson
April 18, 2018
Six month servicing, oil change and tire rotation Good experience getting car serviced. Happy that everything went smoothly. Dealing with Honolulu Ford always surpasses expectations. Better than other Good experience getting car serviced. Happy that everything went smoothly. Dealing with Honolulu Ford always surpasses expectations. Better than other dealers that I have been to More
by KAILUAEYECENTER
Employees Worked With
Angel Guevara
April 18, 2018
Good and convenient service I was pleased with the customer service. The only downside is that the part needed has to be ordered so I cannot use the trunk still. I was pleased with the customer service. The only downside is that the part needed has to be ordered so I cannot use the trunk still. More
by SKHERDER
Employees Worked With
Fey Nelson
April 17, 2018
Fey did an excellent job in helping us service the truck. The transmission light was on the dashboard. We had to bring the truck in because we were afraid of damaging the transmission and fixing it would be The transmission light was on the dashboard. We had to bring the truck in because we were afraid of damaging the transmission and fixing it would be very costly. More
by CHARLIENOBRIGA
Employees Worked With
Fey Nelson
April 14, 2018
Great car buying experience. I got the car that I wanted at a great price and a no nonsense negotiation for my trade-in. Salesman Richard Teruya and manager Marcus Wery were a pl I got the car that I wanted at a great price and a no nonsense negotiation for my trade-in. Salesman Richard Teruya and manager Marcus Wery were a pleasure to work with. I would highly recommend Honolulu Ford. More
by Rick
April 13, 2018
Communication I wasn’t given updates on my car. Getting these updates would have helped me plan ahead for being without a car. I don’t mind it taking longer than st I wasn’t given updates on my car. Getting these updates would have helped me plan ahead for being without a car. I don’t mind it taking longer than stated as long as I know so I can plan. This was a bit frustrating. The woman behind counter didn’t really communicate with me. I don’t mind waiting. Just let me know if it will be some time. It’s awkward standing there when no one tells you anything. I had to ask what was going on. She didn’t tell me anything. I think she assumed I knew. That was a bit awkward. More
by marie.wetter
April 12, 2018
Terrific Celles (Antonio) is great!!! Miles and Celles both provided very good attention to detail. Chad in service is also very good with customer service, Ma Celles (Antonio) is great!!! Miles and Celles both provided very good attention to detail. Chad in service is also very good with customer service, Mahalo, PV. More
by PAULV3
