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Honolulu Ford
Honolulu, HI
1,185 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
April 26, 2018
2015 Fiesta was broken down on the road. No engine power. It was happen on Saturday morning, the engine power suddenly gone. Called towing and the phone receiver advised me about an hour to towing is arrive. It was happen on Saturday morning, the engine power suddenly gone. Called towing and the phone receiver advised me about an hour to towing is arrive. But it was about 15 min. and I was a happy. At the Honolulu Ford, I had to leave my car to following week, due to Engine Technician is not working on week-end. I thought got a bad deal because to repair took 10 days. However, Fey was treating me very nice and concerned my situation, and I got a rental car. And after my car was fixed, Ford cleaned my car and shine, I am very happy now. Honolulu Ford did a good job. Thank you Fey! More
by TSTRALEY
Verified CustomerEmployees Worked With
April 25, 2018
Im very pleased with the service of my vehicle I brought in my vehicle for a few minor things that needed attention and the customer service was excellent and I was very pleased with the completion I brought in my vehicle for a few minor things that needed attention and the customer service was excellent and I was very pleased with the completion of the tech side as well. Its been a while since I've had a car from a dealership but I will have to say Honolulu Ford is a place I will speak highly of and recommend. More
by BBOYLORETTO808
April 25, 2018
Another Ford added to the fleet. This makes the 5th Transit modified with a wheelchair lift we have purchased from Honolulu Ford in the past 18 months. Honolulu Ford continues to give This makes the 5th Transit modified with a wheelchair lift we have purchased from Honolulu Ford in the past 18 months. Honolulu Ford continues to give us the best deals on the island for wheelchair accessible vans. This now make 20 Fords in our fleet, all purchased or leased from Honolulu Ford. We continue coming back for the good deals and enjoy working with a great sales team, especially Ben Cabalo, who we have worked with for over 20 years. More
by megaladon949
Employees Worked With
Ben Cabalo, Celes Alcantara, Chad Getz
April 25, 2018
Salesman Our salesman did an excellent job with listening to our wishes and making it happened. His names is A. Arquette. I would definitely recommend him. Our salesman did an excellent job with listening to our wishes and making it happened. His names is A. Arquette. I would definitely recommend him. More
by poueu
Employees Worked With
Mr A. Arquette, Miles Suguitan
April 25, 2018
A better outcome than the last time I brought in my car because the engine and wrench light came on. Upon checking in I requested to have someone else other than Kyle as my specialist du I brought in my car because the engine and wrench light came on. Upon checking in I requested to have someone else other than Kyle as my specialist due in part everytime he was my contact he either did call me when he said he was,pass me off to someone else who also didn't call or didn't even have the problem that I brought my car in for fully fixed. Thank goodness Carlos was able to be my customer specialist thus time. Not only did Carlos kept me updated to what was going on with my car but also brought to light some other problems that were wrong with it and needed to be fixed. Because of his attention to detail and updates I feel a little more confident that Honolulu Ford is getting their act together in the service department. And a very big thank you to the Tech(s) that fixed my car, I greatly appreciate your hard work! More
by LEINAALAAHYO44
Employees Worked With
Charlo Cabahit
April 24, 2018
Excellent. Kyle is the best service representative that I ever had because he was on top of things n really helpful when I had him look into my air conditioning. Kyle is the best service representative that I ever had because he was on top of things n really helpful when I had him look into my air conditioning. More
by HAYNDRAGON85
Employees Worked With
Kyle Piercy
April 23, 2018
2018 FORD PURCHASE Dealership sales team was awesome! They never pressured us about purchasing, gave us time to browse and think things through, and wenjoyed the process Dealership sales team was awesome! They never pressured us about purchasing, gave us time to browse and think things through, and wenjoyed the process of finding a new vehicle!! More
by faulava
Employees Worked With
Al Moniz, Miles Suguitan
April 20, 2018
Easy ordering process to customize your perfect truck. The team at Honolulu Ford works well together everyone I spoke with during the buying process was knowledgeable & professional throughout the transact The team at Honolulu Ford works well together everyone I spoke with during the buying process was knowledgeable & professional throughout the transaction. I appreciate Richard for coordinating the shipping logistics allowing my truck to land on the outerisland in no time at all. More
by NEDSNOWHAWAII
Employees Worked With
Richard Teruya
April 20, 2018
Excellent service. All staff very professional and courteous. The best dealership and service center I’ve ever dealt with.. Try them out, you won’t regret it service. All staff very professional and courteous. The best dealership and service center I’ve ever dealt with.. Try them out, you won’t regret it. More
by TONI.ALLEN2015
Employees Worked With
Sam Bersamin, Rachael Rumple, Chad Getz
April 20, 2018
Service Advisor, Fey, is awesome! Friendly and customer focused. Appreciated the follow up text checking how things going with my FORD. I feel comfortable knowing that my FORD is take Friendly and customer focused. Appreciated the follow up text checking how things going with my FORD. I feel comfortable knowing that my FORD is taken care of. Mahalo. More
by Skip
Employees Worked With
