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Honolulu Ford

Honolulu, HI

4.0
1,195 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,195 reviews

August 04, 2023

Lack of communication and attention to meet consumer requests. Staff Focus on purchasing vehicle first More

by mrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Miguel Mendias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sing- using force tactics for additional purchases
Aug 08, 2023 -

Honolulu Ford responded

Thank you for providing this feedback about your experience at Honolulu Ford. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, John Le- Service Manager

August 03, 2023

Great service from Randy and Collette K. I would buy another car from Honolulu Ford. More

by Reggie.kamei
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Botelho and Collette Kuriki
Aug 07, 2023 -

Honolulu Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Angela Deocampo- General Manager

August 01, 2023

Sales Associate Eric Blazek is very polite and knowledgeable. Was very easy working with him after my original salesperson left the company. Would definitely recommend him to others. More

by KJSTOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Blazek
Aug 04, 2023 -

Honolulu Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Angela Deocampo- General Manager

July 29, 2023

Sales team management service team very nice and helpful teami went and bought two vehicles in one year More

by augustvanbiene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Alsup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Miguel Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le and Victor Lee
Aug 01, 2023 -

Honolulu Ford responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Angela Deocampo- General Manager

July 16, 2023

The staff throughout were very friendly, knowledgeable and business like. They showed patience in answering my many guestions. More

by moedi808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coedy Kaneshiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Suguitan
Jul 19, 2023 -

Honolulu Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Angela Deocampo- General Manager

June 23, 2023

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck. More

by Nisha
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shanisha
Jun 28, 2023 -

Honolulu Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, John Le- Service Manager

June 22, 2023

Friendly and professional Tech Advisor (Malia) the service time was point on, met all expectations. More

by Kanoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia
Jun 27, 2023 -

Honolulu Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Le- Service Manager

June 17, 2023

Our experience at Honolulu Ford with salesman Randy was awesome and no pressure. We will go back and tell our friends and family of the great service we received More

by randyvahue2023bronco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy at Honolulu Ford on North King Street
Jun 23, 2023 -

Honolulu Ford responded

Thank you for your great review! We're glad to have Randy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Angela Deocampo- General Manager

June 09, 2023

I recieved awesome customer service when working with sales person josh rego, I highly recommended him as your sales guy. More

by chaching1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rego
Jun 13, 2023 -

Honolulu Ford responded

Josh is pleased to learn that you enjoyed your car-buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Angela Deocampo- General Manager

June 03, 2023

Service has been great and Theresa Pappered my Service Advisor is the main reason I continue to come back! She is OUTSTANDING! More

by oakraiderm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Paperd
Jun 07, 2023 -

Honolulu Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Le- Service Manager

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