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Honolulu Ford

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,191 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,191 reviews

July 16, 2023

The staff throughout were very friendly, knowledgeable and business like. They showed patience in answering my many guestions. More

by moedi808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coedy Kaneshiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Suguitan
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Jul 19, 2023 -

Honolulu Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Angela Deocampo- General Manager

June 23, 2023

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck. More

by Nisha
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shanisha
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Jun 28, 2023 -

Honolulu Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, John Le- Service Manager

June 22, 2023

Friendly and professional Tech Advisor (Malia) the service time was point on, met all expectations. More

by Kanoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia
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Jun 27, 2023 -

Honolulu Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Le- Service Manager

June 17, 2023

Our experience at Honolulu Ford with salesman Randy was awesome and no pressure. We will go back and tell our friends and family of the great service we received More

by randyvahue2023bronco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy at Honolulu Ford on North King Street
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Jun 23, 2023 -

Honolulu Ford responded

Thank you for your great review! We're glad to have Randy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Angela Deocampo- General Manager

June 09, 2023

I recieved awesome customer service when working with sales person josh rego, I highly recommended him as your sales guy. More

by chaching1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rego
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Jun 13, 2023 -

Honolulu Ford responded

Josh is pleased to learn that you enjoyed your car-buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Angela Deocampo- General Manager

June 03, 2023

Service has been great and Theresa Pappered my Service Advisor is the main reason I continue to come back! She is OUTSTANDING! More

by oakraiderm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Paperd
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Jun 07, 2023 -

Honolulu Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Le- Service Manager

April 25, 2023

service for my 2008 Fusion, There is really nothing much more to say... All Good. More

by RONLEAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fey , excellent., Lauranne Tugade
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Apr 27, 2023 -

Honolulu Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Le- Service Manager

April 22, 2023

Service advisor awesome customer service. Thank you Shanisha for the great communication and all the updates on vehicle. More

by LYNEEFIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanisha
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Apr 26, 2023 -

Honolulu Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Angela Deocampo- General Manager

March 31, 2023

Great service, the best car buying experience I’ve ever had. I would definitely recommend you go to Honolulu Ford. More

by Starkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Miguel Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wong
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Apr 04, 2023 -

Honolulu Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Honolulu Ford. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Angela Deocampo- General Manager

March 31, 2023

the agent helps me a lot he is good and nice talking with Isaac at honolulu ford More

by randolf.judel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Honolulu Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Angela Deocampo- General Manager

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