Honolulu Ford

Happy with the my Explorer Had a really good experience with Rhett who was our salesman. No used car salesman feel at all. Good folks and most of all very happy with my car. Had a really good experience with Rhett who was our salesman. No used car salesman feel at all. Good folks and most of all very happy with my car. More

Service Great service from Chad Getz. Would highly recommend Chad and Honolulu Ford to my friends and family. Location is very convenient and service was prom Great service from Chad Getz. Would highly recommend Chad and Honolulu Ford to my friends and family. Location is very convenient and service was prompt. More

Very responsive We are able to find what we were looking for at a fair price. Dealer followed up quickly by fixing an issue we found after driving the car. Stuck to We are able to find what we were looking for at a fair price. Dealer followed up quickly by fixing an issue we found after driving the car. Stuck to their promise. More

Car service and safety inspection Called to make appointment and was given one for the next day. Service representative was friendly and job was done in just over two hours. Called to make appointment and was given one for the next day. Service representative was friendly and job was done in just over two hours. More

Honolulu Ford Great service in a timely manner. Convenient location, and always fresh coffee is a must. Really friendly staff always checking up on you in the waiti Great service in a timely manner. Convenient location, and always fresh coffee is a must. Really friendly staff always checking up on you in the waiting area to see if you need anything. More

Honolulu Ford is awesome! We received excellent customer service at Honolulu Ford! The staff, most especially Rich, Dan and John were all very friendly and attentive to our nee We received excellent customer service at Honolulu Ford! The staff, most especially Rich, Dan and John were all very friendly and attentive to our needs! We did not feel pressured and if anything, we were left feeling like we were part of the Honolulu Ford Ohana! Thank you to them! Rich was not a pushy salesman out there just trying to make a buck by selling a vehicle! Thank you Rich for taking care of us! A smile and simple customer service goes a long way. He listened to our needs and special requests so he could give us the best possible options that would work for us as everyone purchasing a vehicle new or old are all different. We all have different circumstances in our lives and it feels good to see that Honolulu Ford works with you rather than trying to make the most profit out of you as a customer and we give special thanks to Dan for that as well! We would definitely refer anyone out there looking to purchase a new or used vehicle, go see Rich and Dan at Honolulu Ford! They certainly would take care of you with everything spelled out for you in black and white. So if the price is right of course for you, I’m sure you’ll drive away a very happy customer as we did! Mahalo again to Rich and Dan for our new family vehicle! More

Control console Maintenance The Service Mgr, Eric & his team are top notch! My vehicle was inspected & completed well ahead of the promised return time. When I picked up my car, The Service Mgr, Eric & his team are top notch! My vehicle was inspected & completed well ahead of the promised return time. When I picked up my car, Tim gave me a thorough explanation of what services & maintenance were completed. Great experience!! More

Kyle is the man He is my service representative. The relationship that I have had with him has been great. It's been a building process from the when he drop the bo He is my service representative. The relationship that I have had with him has been great. It's been a building process from the when he drop the bombshell about head gasket of the car to the darn gone screw that some how was puncture my right rear tire which my made the click clack sound every time when it hits the road. He always have have a smile and also have time to talk for a little bit even though he has a very busy schedule. I appreciate all the hard work from him and the techs that works on the car. He provides good information and does what he can to provide the best optimum service and I appreciate that thank you and the techs. More

Service and staff we very rude! Cashier people very rude and unprofessional! This treatment happened on both of my trips to this ford dealership! First time I had an oil change and Cashier people very rude and unprofessional! This treatment happened on both of my trips to this ford dealership! First time I had an oil change and the second was a safety check inspection. I won’t be going back to Honolulu ford ever again! I will drive to Cutter Ford in Aiea!! More

Great service Great customer service and a very friendly staff. Angel was great and got us into the car that we were looking for. I would definitely go back. Great customer service and a very friendly staff. Angel was great and got us into the car that we were looking for. I would definitely go back. More