Honolulu Ford
Honolulu, HI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,191 reviews
Eric Blazek is five star employee even though I didn’t buy the Lightning, he provides accurate and on time information. Eric is a new breed of sales associate in a business that is sometimes less than des buy the Lightning, he provides accurate and on time information. Eric is a new breed of sales associate in a business that is sometimes less than desirable. Eric is courteous, respectful, breath of fresh air and I would recommend him to everyone who dreads car shopping. Give him a call and you will be astonished by this new breed of salesman. It will be the best call you make for a Ford vehicle. Eric will not disappoint you! Try him and you will walk away very happy. Eric got me a great deal, even though I didn’t buy the Lightning. You may be asking yourself why didn’t I buy, I would have, but circumstances prevented me from finishing the deal with Eric. If anyone remember’s the financial crash of 2008, during President Obama’s time. All the big car makers took the government financial bailout and FORD did NOT! Buy American, buy Ford. More
I was forced to purchase my new vehicle at a different monthly rate even though it was the mistake from the finance department. All he said was you are 100% right but I can’t change it, sorry: now my mon monthly rate even though it was the mistake from the finance department. All he said was you are 100% right but I can’t change it, sorry: now my monthly payments jump from around $300 a month to $600 a month. Is that legal??? More
My recent experience with Ford service in Honolulu was utterly disappointing. Not only did they fail to communicate any updates during my routine service appointment, but they also managed to break a part utterly disappointing. Not only did they fail to communicate any updates during my routine service appointment, but they also managed to break a part of my interior door handle and promised to fix it at my home, which never happened. The level of customer service I received was abysmal, with unreturned calls and empty assurances. It's regrettable that such a reputable brand would allow its service center in Honolulu to provide such a frustrating and unprofessional experience. I strongly advise others to consider alternative options for their vehicle service needs. In fact, I was so fed up with their service that I ultimately donated my car, and I haven't been happier since leaving Ford. More
Asked Cody Kaneshiro for 36 months lease and was never given a choice other than a 24 month lease. I feel a 36 months lease is better than 24. Left messages to speak to a sales manager and the Assistant given a choice other than a 24 month lease. I feel a 36 months lease is better than 24. Left messages to speak to a sales manager and the Assistant Manager with no return reply. More
I love my new EcoSport SE I still learning all the bells and whistle on this car doing trips to notice all the bells and sound on this car and working with my phone. and whistle on this car doing trips to notice all the bells and sound on this car and working with my phone. More
Lack of communication and attention to meet consumer requests. Staff Focus on purchasing vehicle first requests. Staff Focus on purchasing vehicle first More
Sales Associate Eric Blazek is very polite and knowledgeable. Was very easy working with him after my original salesperson left the company. Would definitely recommend him to others. knowledgeable. Was very easy working with him after my original salesperson left the company. Would definitely recommend him to others. More
Sales team management service team very nice and helpful teami went and bought two vehicles in one year teami went and bought two vehicles in one year More