Honolulu Ford

Went the Extra Mile We came with a long list of needs and wants: I wasn't willing to budge but Thomas met the challenge and would not give up. What we ended up purchasi We came with a long list of needs and wants: I wasn't willing to budge but Thomas met the challenge and would not give up. What we ended up purchasing wasn't even on our radar but is the most perfect vehicle we could have found. Once we fell in love it was all about financing and Miles was able to work his magic and get us something we were comfortable with. More

Aloha Dealer Okay so....we knew what truck we wanted. We agreed on a price. We saw a different truck on the lot and bought that one instead. No problem and a good Okay so....we knew what truck we wanted. We agreed on a price. We saw a different truck on the lot and bought that one instead. No problem and a good price. What I really loved about this dealer is we told him that we DID NOT want the whole transaction of buying a car to take up half our day. We told him we wanted a sort of “pit stop” of an auto transaction. We didn’t want the big shpiel at the end offering us this and that and all kinds of crap we didn’t want and and they were like...”No problem”. So we picked a truck, filled out the papers, had our insurance against fax over our insurance and took delivery of the new truck and all that took only 1 hour, maybe a little less. It was awesome transaction. If you want to buy a car fast with no BS or headaches, go see Richard T at Honolulu Ford. He is ALL THAT! More

Shelby GT350 Of all my Ver buying experience! Everyone was very helpful and accommodating but I've never met someone like Eric. This car is my dream car and he was Of all my Ver buying experience! Everyone was very helpful and accommodating but I've never met someone like Eric. This car is my dream car and he was the one who helped me grasp on my dream car! He is a big asset in the company and I hope he'll have shot to be at the top one day More

A reaally pleasant experience. The entire experience was great. The people I dealt with were very kind and worked to make me feel very comfortable. The last time I bought a car was The entire experience was great. The people I dealt with were very kind and worked to make me feel very comfortable. The last time I bought a car was in 2001, so I was a little apprehensive about what to expect. The end result was very comfortable. I also worked with one other sales person whose name wasn't listed. More

Professional customer service Chad was most helpful in making sure the part to correct my horn issue came in in a timely manner and had it installed as soon as it came in. Knowing Chad was most helpful in making sure the part to correct my horn issue came in in a timely manner and had it installed as soon as it came in. Knowing that it was a safety issue he took care of it promptly. Even though it was a new purchase he also had the car go through a safety check to make sure everything else was ok. More

Excellent Service Department, as well as Sales & Parts Dpts! Kyle Piercy promised great service and he delivered! Randall Cuarisma in Parts was fantastic! As usual, Ben Cabalo in Sales is still the GOAT! I wi Kyle Piercy promised great service and he delivered! Randall Cuarisma in Parts was fantastic! As usual, Ben Cabalo in Sales is still the GOAT! I will buy and get my vehicles serviced at Honolulu Ford until the end.......... More

EFFICIENT SERVICE Complement to Mr. Getz for providing a fast and efficient check in of my vehicle. He was thorough in explaining what the service entailed and brough Complement to Mr. Getz for providing a fast and efficient check in of my vehicle. He was thorough in explaining what the service entailed and brought me up to date on by maintenance coverage. The maintenance service was completed in a timely manner. Upon completion, Mr. Getz explained what defects were found and correction. Most appreciated. More

Excellent Mr Richard Teruya Excellent service by Fleet manager Richard Teruya Best salesman in Honolulu And excellent service for repair Charlo And parts department And ma Excellent service by Fleet manager Richard Teruya Best salesman in Honolulu And excellent service for repair Charlo And parts department And management And all the friendly front desk staff More

All around smooth process All in all we had a good experience, Maybe more signage since you're in the middle of renovations. Felt a tad awkward being taken thru the back door All in all we had a good experience, Maybe more signage since you're in the middle of renovations. Felt a tad awkward being taken thru the back door to see vehicles. Treat customers how you would treat family warm welcomes and smiles. More

Satisfied customer Very satisfied customer. Quick and complete service. Will use for all follow on service. Dealership was very good at ensuring I was informed of all pr Very satisfied customer. Quick and complete service. Will use for all follow on service. Dealership was very good at ensuring I was informed of all promised work on the vehicle. More