Honolulu Ford

Honolulu Ford Service on CMax Hybrid Everybody was very friendly. The lounge was comfortable with Big Screen TV and complimentary coffee. My car came back washed and vacuumed. The servic Everybody was very friendly. The lounge was comfortable with Big Screen TV and complimentary coffee. My car came back washed and vacuumed. The service didn’t take long, considering I was a walk in customer. I would recommend Honolulu Ford for your service needs. More

Very Helpful I went to Honolulu Ford to look for a truck to send to a neighbor island for yard work. I had sent an inquiry through the Honolulu Ford website and w I went to Honolulu Ford to look for a truck to send to a neighbor island for yard work. I had sent an inquiry through the Honolulu Ford website and was eventually contacted by Isaac Magofna who was very helpful in finding something I could use. Initially I was looking for a midsize truck but I also know that demand for these trucks are very high and pound for pound a bit pricy compared with full size trucks. There was a line of used F-150's so I decided to test drive one of them. I realized that it was a 4x4 with towing capabilities which would come in handy as a work truck, so I decided to purchase that truck. The price was mid 20's and I had told Issac that was my budget. When we went to work on the price, our initial goal was to out the door at 25K. However, that came back at much higher than that and I was disappointed that knowing where I wanted to be, the Manager would not do that....OK, I get it, it's a business. However, I wasn't lowballing, I did mention it to Isaac so he tried to make an adjustment so we split the fees by making the price 25K, and adding half the fees. So I probably overpaid just a bit, but perhaps if there's a next time, when I say what my budget is, then try to accommodate that. You never know, you could be making people overstretch their financial ability. I could afford it so I didn't mind since time was an issue for me. Standard auto sales practice I suppose. The people there were nice and friendly though....never met the guy saying "yes" or "no". More

Terrible service....what’s the point of making an appointment for an oil change and they never work on your vehicle... 2nd time this happened. appointment for an oil change and they never work on your vehicle... 2nd time this happened. More

Coedy was the man who guided us through the negotiations. Very helpful, friendly and relatable which is perhaps the most important thing when dealing with people. He was available all the time to answer my q Very helpful, friendly and relatable which is perhaps the most important thing when dealing with people. He was available all the time to answer my questions and help get the car we wanted. Great assistance and got me into the truck I can be proud of. More

Ford F-150 Xlt No pressure sales at Honolulu Ford was great and shopping for my new truck was super easy and I love my new truck. The price was right and the new F No pressure sales at Honolulu Ford was great and shopping for my new truck was super easy and I love my new truck. The price was right and the new Ford F150 is clearly the best midsize truck on the market! I feel like I got a great price,and decent money for my trade in. In the past buying a new vehicle was long and drawn out battle. Not this time at Honolulu Ford. Everything was super easy with no hidden cost popping up anywhere including financing. I appreciate the no hassle buying experience here. My new F -150 is awesome and a blast to drive Aloha More

Freindly service Customer service was great. But I do have one concern, I picked up my license plates and registration. The girl at the front desk went outside to as Customer service was great. But I do have one concern, I picked up my license plates and registration. The girl at the front desk went outside to ask 3 salesreps who was standing outside, to help me with my new plates. It took the 3 of them to decide who, or even said I can't. Seriously, till I had to say, Let's not all decide to help me. One salesrep did step up. I truly wish John Coe was there, I'm sure and I know he'll be the first to help me with my new plates, no question. Sorry to hear he's not there anymore and will be truly missed with his awesome service, knowledge and friendliness. More

HonFord Service Department #1 on Oahu!!!! As usual, HonFord was outstanding servicing my vehicles, without forgetting to mention the Sales Department led by Ben 'the GOAT' Cabalo! I will keep As usual, HonFord was outstanding servicing my vehicles, without forgetting to mention the Sales Department led by Ben 'the GOAT' Cabalo! I will keep purchasing Fords at HonFord and servicing them there until I cannot drive anymore......... More

Service performed speedily after I checked my car in. Service adjuster was able to locate all the information I needed about my SUV. Service finished ahead of time. Service adjuster was able to locate all the information I needed about my SUV. Service finished ahead of time. More

Too many mainland sales reps I like how top review is a Pentecost, who used to own a part of Hon Ford, new mainland management has no ALOHA! Everything is pre determined and set b I like how top review is a Pentecost, who used to own a part of Hon Ford, new mainland management has no ALOHA! Everything is pre determined and set by mainland, sales staff hands tied, service department always told me my 4 year old fully loaded F150 was top shape when I had an 8 year warranty and free service; until I tried trading in and all of a sudden it was a maintenance mess and not worth even half of KBB. Went to Cutter Ford walked out same night with fully loaded F250 and got my trade in value that I thought fair. More

The service was good. Very friendly environment. I enjoyed staying there for the service. Hope the service is the same or better at my next visit. Keep up with good environ Very friendly environment. I enjoyed staying there for the service. Hope the service is the same or better at my next visit. Keep up with good environment. More