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Honolulu Ford

Honolulu, HI

4.1
1,191 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,191 reviews

November 19, 2020

Thank you Mario for your help and trying to get us in something we wanted. He was very helpful and friendly. I would definitely recommend him to go to. More

by CF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 24, 2020 -

Honolulu Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Angela Deocampo- General Manager

October 09, 2020

We searched the lot for and found a few cars we liked. We went home and decided on the 2020 Ecosport. After that we had nothing but a great experience. The Honolulu (Lithia) Ford website was super easy to na More

by zackbolda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Rhett
Oct 14, 2020 -

Honolulu Ford responded

We cannot thank you enough for your wonderful review of Honolulu Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Angela Deocampo- General Manager

October 08, 2020

Akira was awesome to work with! He never kept us waiting around, and moved our paperwork quickly. After all our paperwork was complete, he then walked us out to our vehicle to make sure all of our questions More

by J East
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akira Wood
Oct 09, 2020 -

Honolulu Ford responded

We are pleased to hear that you had an excellent experience with Akira and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, John Le- Service Manager

September 18, 2020

Honolulu Ford has provided me with an exceptional experience. I have a Toyota but my Ford service contract has taken care of all my repairs and even takes care of a rental if I need to leave my truck More

by Stuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Tsukamoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Alsup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Miguel Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garcia, Thomas Kondo, Josh Nelson, Angela Wong
Sep 21, 2020 -

Honolulu Ford responded

Stuart, congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle! It's wonderful to know you feel confident in your decision to choose Honolulu Ford as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, John Le- Service Manager

August 25, 2020

Eric was friendly and very knowledgeable about the product. He greeted me with a smile and he never hesitated to answer any of my questions. He was very professional and well liked by my family and I More

by FAATILIGAJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blazek, Josh Nelson
Aug 28, 2020 -

Honolulu Ford responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Eric and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, John Le- Service Manager

August 21, 2020

Great customer service by Mya & Lui. Mya was very helpful throughout the whole process of getting our car in for service and checking the problem. I have requested Lui to work on car & Mya made sure of it an More

by Shalom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lui Savali , Mya
Aug 26, 2020 -

Honolulu Ford responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Honolulu Ford and we look forward to your continued business! Sincerely, John Le- Service Manager

August 20, 2020

Best experience in buying a vehicle to date! Thomas Kondo and Stewart in financing were great! The experience was quick and easy from negotiations on-line to leaving with the new vehicle! More

by johnholy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kondo
Aug 25, 2020 -

Honolulu Ford responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Angela Deocampo- General Manager

July 30, 2020

Change Oil Greeted with a friendly and mindful service representative who was very courteous and reviewed all the services involved in doing an oil change, inclu More

by MUAINAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mae Tagalicud
Jul 31, 2020 -

Honolulu Ford responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, John Le- Service Manager

July 04, 2020

Ford Fusion Lease Angel made my son and I feel comfortable during our entire visit and answered all of the questions I had. Even the small requests here and there he ca More

by kaylaann148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Miguel Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Kondo
Jul 09, 2020 -

Honolulu Ford responded

Thank you for your great review! We're glad to have Angel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Angela Deocampo- General Manager

June 30, 2020

Thomas did an awesome job closing the deal with me. Thomas, Issac and Noel were all very respectful, friendly and helpful during my purchase process. More

by keith.r.pang
Recommend Dealer
Yes
Employees Worked With
Stuart Alsup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel, Thomas Kondo
Jul 06, 2020 -

Honolulu Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Angela Deocampo- General Manager

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