Honolulu Ford

Nick was patient curtious friendly and understanding of what we were shopping for. He asked us what kind of vehicle were looking to buy, we mention interest in the edge. All though there was only two vehic what we were shopping for. He asked us what kind of vehicle were looking to buy, we mention interest in the edge. All though there was only two vehicles left on the lot we took interest in the silver edge 2012, nick immediately went to get the keys for us tho test drive and we loved it. When we went in to negociate nick did his best to get us a good deal. Nick did an excellent job in his sales rep. We recommand nick n honolulu ford to family n friends. Thank you, Barbaraann Kaawa Marvalee Kaui More

Mark was great. I had not been a customer here prior to my visit and I feel like I was treated very well. In the future this will be my first stop when I look for a new truck Tim Wild my visit and I feel like I was treated very well. In the future this will be my first stop when I look for a new truck Tim Wild More

We had great service! We came in without an appointment on a Monday evening and it was ready by wednesday morning. We needed a regular service and we had a funny chirping sound coming from under the hood. on a Monday evening and it was ready by wednesday morning. We needed a regular service and we had a funny chirping sound coming from under the hood. They fixed it and no more sound!! Our truck is healthy again. More

Had a great experience at honolulu Ford, Roger helped me order my 2012 e350 van to the specifications I wanted. He said 3 months, it came in less than 2. I highly recommend anyone looking for a car to stop order my 2012 e350 van to the specifications I wanted. He said 3 months, it came in less than 2. I highly recommend anyone looking for a car to stop by honolulu ford and take a look around. More

New management and a new added service - my car was washed for the first time at Honolulu Ford. I loved it!!! Sure hope this new bonus does not disappear soon. washed for the first time at Honolulu Ford. I loved it!!! Sure hope this new bonus does not disappear soon. More

Mark Benson, I have known Mark for a number of years, Mark Benson, I have known Mark for a number of years, having worked with him on both business transactions and community service. Rotary uses the "f Mark Benson, I have known Mark for a number of years, having worked with him on both business transactions and community service. Rotary uses the "four way Test" . Mark employs that in all of his dealings. He has as much or more integrity than anyone I know. John Marble More

Personnel were friendly and car serviced promptly on time. Explanations of work were given clearly and was able to understand what was needed to be done to my car. time. Explanations of work were given clearly and was able to understand what was needed to be done to my car. More

I have worked with Mark Benson for the past 16 years. I have always found Mark to be honest and most helpful in getting me the right car or truck to fit my needs. Its a pleasure doing business with a man w have always found Mark to be honest and most helpful in getting me the right car or truck to fit my needs. Its a pleasure doing business with a man who knows his product so well. Mark has gone out of his way to earn my business. More

I came in for my scheduled service appointment and was greeted by my service advisor John. He reviewed my service request and directed me to the service counter to sign up for the shuttle to work. He aske greeted by my service advisor John. He reviewed my service request and directed me to the service counter to sign up for the shuttle to work. He asked me what time I needed my car back and true to his word the work was completed on time and he emailed me and estimate for future service/repairs. Tracey the cashier was extremely friendly and helpful, getting me signed up for the shuttle. Ari the shuttle driver took me and another customer to work and then picked me up at the promised pickup time. Jarrod, Jaye and Brianne greeted me when I came to pick up my car. They reviewed my invoice with me and provided me a copy of my cars report card. They also assisted me with a rebate form for the service that had been completed. Sid the porter expeditiously brought my car up for and handed me my keys. Each of the employees thanked me for coming in and provided exceptional customer service. I genuinely appreciate all of their efforts. More

My 2010 Ford Escape was three days old when the airbag failure light turned on. I made the appointment and took it in. I picked it up the following day. The one gripe I have is that I brought the car i failure light turned on. I made the appointment and took it in. I picked it up the following day. The one gripe I have is that I brought the car in looking fresh from the showroom and they returned it filthy. I complained to Jarryd and he apologized profusely. More