Honolulu Ford

Mark Benson has been very good to work with in answering all my questions about purchasing a car. He gives me all the information I need for making a good choice whether the information is for a car he can all my questions about purchasing a car. He gives me all the information I need for making a good choice whether the information is for a car he can sell me or another car make that he does not have available for sale. I trust his knowledge and appreciate his help. Mark is easy to talk with and goes out of his way to make his services available. If you need help buying a car, go see Mark Benson. More

I have been buying cars for my Company as well as personal use from Honolulu Ford for over 20 years. My very first vehicle I purchased from Honolulu Ford was through Ben Cabalo and I told myself wow personal use from Honolulu Ford for over 20 years. My very first vehicle I purchased from Honolulu Ford was through Ben Cabalo and I told myself wow that was a "pleasant experience" all my prior experiences with other dealerships and car salesmen left me with a very negative attitude towards car salesmen, I was always on guard and felt like I had to be aggressive and mean in order to get a fair deal. Ben Cabalo was the exception to my rule and I found myself able to trust him very much after that initial experience. Since then we have probably purchased or leased over 30 vehicles from Ben and I tell all my business associates who like me are extremely busy business people with no time for games to call Ben. I really like the fact that I simply can call him with what I require and don’t even ask price because I know he will treat us extremely fair and I don’t have to worry about anything, I can have everything set up over the phone and he handles everything and when I arrive I am out in and out in less than 20 minutes driving away with the car or truck I wanted, Ben calls me all the time to ask how our vehicles are doing as well as asks about the business and family and I really feel like he truly cares, He remembers my wife’s name, Kids names, schools they attend sports they play etc......... He has delivered cars to my business in the past when I was too busy to stop by the dealership or has dropped me off when I was in there for a service call etc..... So for all of you who want to deal with a straight shooter, no games, very fair and trustworthy sales man, I can honestly say that Ben Cabalo is by far the only choice. Sincerely, Damon Johnson (Honolulu Fish Company) More

I have had the opportunity to work with Mark Benson over the years. He is an incredible people person and will go above and beyond to satisfy customers as well as employees. He is a class act and example fo the years. He is an incredible people person and will go above and beyond to satisfy customers as well as employees. He is a class act and example for those who are able to cross paths with him. More

Dealership was very accomodating with getting me in without an appointment. My trucks electrical system was giving me trouble. My adivsor Damon was pleasent and made me feel welcome. The Service manage without an appointment. My trucks electrical system was giving me trouble. My adivsor Damon was pleasent and made me feel welcome. The Service manager introduced himeself to me while I was waiting in the customer lounge. I spent several minutes with Mr Stevens while I explained the trouble I had been having with the truck. He made me feel welcome and that went a long way to turning an unpleasent problem into a bearable inconvience. Being new to Oahu I was worried about the service I would recieve, would it be on a par with my dealer in California and I was impressed that it was in many was better than what I was accustomed to. Thanks to Chaz and Damon for making me feel welcome. More

Two incidents during my 3/30/12 visit: Service Two incidents during my 3/30/12 visit: Service technician Kevin Nesmith is routinely helpful during my service appointments, and on this particular Two incidents during my 3/30/12 visit: Service technician Kevin Nesmith is routinely helpful during my service appointments, and on this particular date, he followed through with coupon-saving credits. I appreciated this very much. President Mark Benson greeted me/introduced himself in the showroom/sales area while I awaited the shuttle service departure. Very friendly and cordial, despite my relating to him that I was not presently in the market for a new, leased or used car. There was great customer contact initiated by him. More

I dealt with Ben Cabalo (sales) and Kevin Nesmith (service) many times since the late 80's up until now. They know what customer care is all about and they always treat customers the same way: alwa (service) many times since the late 80's up until now. They know what customer care is all about and they always treat customers the same way: always with a smile and with a lot of respect. Ben Cabalo has worked at HonFord for almost 40 years (amazing) and his middle name is 'consistency:' friendly, knowledgeable, efficient, available at all times, and service-oriented. Ben should own shares of HonFord after working there so long! Kevin Nesmith knows dealership servicing really well and always tries to find a way to service a Ford vehicle 100%, whether it is by taking full advantage of a service contract or not. Why do these two outstanding individuals have worked so long at HonFord? Because the thing they do, they do it really well and customers go back to them over and over again....................... More

Our company has been dealing with Honolulu Ford for over 18+ years and the owners prefer working with Ben Cabalo. Ben is a very trustworthy, honest salesperson. He knows how to make his customers feel #1 18+ years and the owners prefer working with Ben Cabalo. Ben is a very trustworthy, honest salesperson. He knows how to make his customers feel #1 and very VIP!! Every single time there was a need to add a new vehicle to our fleet, I just had to make one phone call and all my worries and stress of finding a vehicle is taken care of. Ben knows exactly what our needs are and what would be the best model. Having that relationship and most of "TRUST" is very important. Ben represents Honolulu Ford very well with his knowledge and professionalism. Ben is one of the major reasons why we continue to do business with Honolulu Ford. More

Art is professional, efficient & honest. Commercial Plumbing trusts him and relies upon him to help us provide quality and reasonably priced trucks for our employees. He provides the added service and Plumbing trusts him and relies upon him to help us provide quality and reasonably priced trucks for our employees. He provides the added service and convenience of deliverying our new trucks to the shop, at our convenience, which does not disrupt the work day. We purchase all our utility trucks from Art Tsukamoto and wouldn't go anywhere else! More

I was referred to Art Tsukamoto some time ago. When I was ready to buy...guess who I contacted...Art! I had owned a Ford van years ago and found the product to be dependable and maintenance really reasonabl ready to buy...guess who I contacted...Art! I had owned a Ford van years ago and found the product to be dependable and maintenance really reasonable. Was looking forward to own another Ford! My experience with Art was great! I found him to be professional, friendly, articulate, candid, caring and knows his product! He goes the extra mile! About several weeks after purchasing my new Escape...I had a mechanical glitch and could not get my car started. I was stuck and did not know what to do and it was a Sunday! I picked up my cell and press the number for Honolulu Ford and left a message...thinking no one will call me back. Several minutes later...I receive a call and it was Art! A voice from heaven! He asked what was my situation and where I was. And he said he will be there in a few minutes...and sure enough, he came to my rescue! He was able to resolve my dilemma and got the engine started...and I was a happy camper again! I was so thankful and so impressed with the fact that he came to my rescue even on this day off. He goes beyond and not only sold me a super Ford Escape with great terms...but he truly cares about his customers! I without hesitation will always refer Art Tsukamoto to my family, friends and co-workers...strangers too who are looking for a new Ford product! Kevin Nesmith is super and gives great customer service! Whenever I bring my car in he is always friendly and assures me that the repair will be taken care of and gives me a time as when it will be ready. And sure enough...just as he promised! Calls me when the car is ready and sends the shuttle car out to me at my work place. Really a nice guy and know that he will have the car repaired as he had promised me! Yes, will refer this dealership to my family and friends too! More

Have not received delivery of my car yet but met with Art to go over his current inventory and made the decision to order the car exactly as I wanted it. Art has been very good at communicating with me via e to go over his current inventory and made the decision to order the car exactly as I wanted it. Art has been very good at communicating with me via email and phone calls. Excellent knowledge of the car and available options. No pressure to make a decision or buy on the spot. He is someone that I trust will do the right thing for me which in the end will be the right thing for him and his dealership. Highly recommend Art! As for financing, delivery, service & repair - I don't have any experience in those areas yet to judge the dealership but am very hopeful that they are of the same quality and caliper as Art. More