Honolulu Ford

We were called in to refinance our 2008 Expedition, Jason had better news from his boss, why not try to get us in newer, upgraded car for same payments! After careful consideration and some reasoning with Ja had better news from his boss, why not try to get us in newer, upgraded car for same payments! After careful consideration and some reasoning with Jason and John we decided to go for it!Jason was always in contact with us with any questions small or big. We got a great deal for a 2012 Expedition!!! Mr. Mark Benson was very engaged and made the whole experience alot better. He is very down to earth and seems to really care that each customer that walks through those doors feel welcomed and not pressured! I would also like to thank David in finance for all his work! Honolulu Ford has changed a great deal for the better! Best car buying experience ever! More

Mr. Benson,Mr. Asao, and Mr. Westervelt were all very helpful in resolving a problem I had with my sport-trac & were very informative and accommodating in helping me choose a new truck. Originally, I w helpful in resolving a problem I had with my sport-trac & were very informative and accommodating in helping me choose a new truck. Originally, I wasn't going to purchase another Ford vehicle but changed my mind because of the friendly and outstanding service they all gave me. More

Mark Benson is the number one reason we purchased the Lincoln Town Car. He was most gracious and professional. Donna was very helpful with all the details, and David Horna performed his job well. Lincoln Town Car. He was most gracious and professional. Donna was very helpful with all the details, and David Horna performed his job well. More

Ben made my truck purchase experience very pleasant and with no pressure. Ben was very knowledgeable , honest and walked me through the whole process and made it a delight working with him. I left the deal with no pressure. Ben was very knowledgeable , honest and walked me through the whole process and made it a delight working with him. I left the dealer with a my new F150 feeling good about the whole experience. More

I went in just to look after my '08 Focus had its AC evaporator core start to leak. Nick, Jerry, Danny, and Lee worked with me to get me a great deal. I got fair market value for trade-in and debt pay-o evaporator core start to leak. Nick, Jerry, Danny, and Lee worked with me to get me a great deal. I got fair market value for trade-in and debt pay-off on my old car, an excellent interest rate, and fantastic customer service the whole time. My financing was approved the very next day. More

For the first time in my car buying experience, a car dealership that placed emphasis on the customer! We purchased two Ford’s in the last six months from different dealerships. Honolulu Ford clearly out dealership that placed emphasis on the customer! We purchased two Ford’s in the last six months from different dealerships. Honolulu Ford clearly outclassed the other dealer. This is the first dealership that the owner of the company was easily accessible and treated my family as if they were his. I left the lot proud and confident that I purchased the right car at the right price. More

Was more than satisfied with the work they put into getting me the deal I wanted. Through out the whole process, I felt like they had my best interests in mind, not just theirs. The service was very fr getting me the deal I wanted. Through out the whole process, I felt like they had my best interests in mind, not just theirs. The service was very friendly and created an atmosphere that made it easy to make a decision. I will deffinitely being makig purchases from them in the future. More

Shawn called and e-mailed me back right away and was so friendly and professional. He never pressured me and was knowledgeable and able to answer all my questions. He was so patient, kind and friendly!! friendly and professional. He never pressured me and was knowledgeable and able to answer all my questions. He was so patient, kind and friendly!! He worked very hard to get us into the vehicle we wanted within our budget. Our whole experience at Honolulu Ford was wonderful and Shawn is one of the best car salesman I have ever worked with, he is genuinely kind and sincere, not just looking for a sale! I really appreciate that! I would highly recommend Honolulu Ford and Shawn Aiona!! More

I originally went in to check out the new Escape and wound up purchasing an Explorer. After initially looking at a XLT and negotiating down to the paperwork, I wasn’t 100% happy with the Explorer. Honol wound up purchasing an Explorer. After initially looking at a XLT and negotiating down to the paperwork, I wasn’t 100% happy with the Explorer. Honolulu Ford went above and beyond helping me settle into a Limited Explorer which I am still excited about. They didn’t have to help, and had no obligation to, but they did. One thing that I could (and should) have negatiated a better price. I know this was my fault, and not so much the dealer’s. The reason I only rated “okay” for price is Honolulu Ford (like all Hawaiian dealers) tacks on a substantial “Hawaii Fee” to the price, which make it tough to negotiate a good price and sometimes makes financing difficult (by having to explain why the vehicle is over MSRP). Still, I was very impressed at the lengths they went to satisfy me. Thanks! More

Buying an auto is a huge investment for anyone and it is our opinion that the experience should be pleasant as possible...even if the deal is not consummated. This being said, every aspect of our recent pu our opinion that the experience should be pleasant as possible...even if the deal is not consummated. This being said, every aspect of our recent purchase was pleasant...from Mark Benson, the President greeting us at the door and locating a sales person for us...to John Chilton, our sales person who never gave up on us on our many visits...to Lee Gerken, the finance person who took our money...they all showed us they wanted our business and were willing to do everything to earn it. It was this team led by Mark Benson at Honolulu Ford Lincoln that made my wife's decision easy...the Lincoln Navigator over the Cadillac Escalade. Just no comparison! More