Honolulu Ford

In my negotiations with Honolulu Ford, I received superior customer service and such a pleasant buying experience. From the first day of walking in to just "check out" a vehicle to the day I receive superior customer service and such a pleasant buying experience. From the first day of walking in to just "check out" a vehicle to the day I received the keys and drove off, I was greeted with professional service and a no B.S. deal. Howard Villa really made an impact with the buying experience and I never felt pressured to make the purchase. Everything was at my pace and at the price I was expecting. Howard was available to answer any questions and was a pleasure to work with. The financing process with David Stagner was quick and easy. I also had the pleasure of dealing with Mark Benson and he is certainly a respectable professional. I enjoyed the fact that this purchase was less about business to him and more about building a friendship. More

Donna Davis was excellent. Buying a car on the Internet was easy. We got a great price and no hassles. She was extremely professional and knowledgeable. I will definitely request her again on my next car. was easy. We got a great price and no hassles. She was extremely professional and knowledgeable. I will definitely request her again on my next car. Thanks for a great experience and deal. More

We were very pleased with the customer service and friendly staff of Honolulu Ford. They worked with us to get the best financing possible, and to get within are budget. They where able to help use in friendly staff of Honolulu Ford. They worked with us to get the best financing possible, and to get within are budget. They where able to help use in a timely manner and the buying experience was quick as possible. Are sale's person was Danny Asao, and he was beyond what we expected with his costumer service. After purchasing are vehicle, we felt that we got a very fair price. The highest praise we can give them is that we will shop again with Honolulu Ford. More

Every employee was helpful with answering question's and getting us the information we requested, also going above and beyond to find us the vehicle we wanted in a color we would be happy with. Linda for b getting us the information we requested, also going above and beyond to find us the vehicle we wanted in a color we would be happy with. Linda for being a new employee was not afraid to ask questions of her fellow coworker's who in turn were not afraid to answer them. Ensuring we had a great car buying experience. More

"Respect" is the best word to describe how I was treated, and it is NOT common. But this dealer and its employees were great to work with, patient, and knowledgeable. My salesperson (Don) was was treated, and it is NOT common. But this dealer and its employees were great to work with, patient, and knowledgeable. My salesperson (Don) was knowledgeable, totally dedicated to my purchase, and diligent. His manager, Donna, was attentive, friendly, and helpful as can be. The financing guy, Jason, was really a pleasure, and frankly the opposite of every other finance guy I ever dealt with anywhere. And that number is high. I would go on if I thought I could add any more information or suggest any improvements, but I have to say I was completely happy with the entire experience and that's all anyone should need to know! More

Absolutely Wonderful Service! The Staff was knowledgeable about their product, especially their new Hybrid the C-Max, we are so happy with our new vehicle and with the best experience we have ever had at any about their product, especially their new Hybrid the C-Max, we are so happy with our new vehicle and with the best experience we have ever had at any dealership. More

Great personality, presented a professional yet friendly and caring interest in both mine and my wife's opinions and listened to our situation and goals. Great outlook on helping others and the community. and caring interest in both mine and my wife's opinions and listened to our situation and goals. Great outlook on helping others and the community. More

Very friendly and not pushy at all. Would have liked to see them finish out the sale a little better, got a little impatient towards the end. see them finish out the sale a little better, got a little impatient towards the end. More

My wife and I had our belongings stolen including our one and only car key today. We were having a terrible time with a tow truck and insurance company,that It was only inevitable that we would have just as and only car key today. We were having a terrible time with a tow truck and insurance company,that It was only inevitable that we would have just as many problems getting a new car key... I spoke to Chaz "service manager" on the phone and explaned the whole story to him. He said to bring in the car and we will get you set up as fast as we can. When we FINALLY arrived to the dealership, we squeezed out of the tow truck wearing only our bathing suit's since all our clothing was stolen on the beach. Chaz stayed 45 min after his shift was over just to take care of us... He stated that not only will the service dept take care of the key, but would also give us a SECOND key, both free of charge. Over a $500 value. Chaz and the service dept were the most polite, professional, and caring group of people. He continued to call us part of the "Ford family". For that, my wife and I are truly grateful. Sincerly The Webb's More

The usual you expect from a car dealer, they are trying as hard as they can to get as much $$ as possible for a vehicle. I'm familiar with all the games and to tell the truth, it gets pretty old. Like ta as hard as they can to get as much $$ as possible for a vehicle. I'm familiar with all the games and to tell the truth, it gets pretty old. Like taking you paperwork for a trade-in and holding it until you almost forget that they have it. Why not return it when your done with it! I was looking to buy a 2011 vehicle that was still on the lot but lets face it, its looked at as a 2-yr old used vehicle since the 2013's are now arriving. Yet they didnt want to deal telling me that this is the best offer they can do yet the offer is the MSRP... cut me some slack I'm not that dumb. If I was to drive that vehicle off the lot for the price they were asking and go to another dealer they as if I was looking to trade it in, I would lose a full 1/3 of the price I just paid for it simply because its a 2-yr old used vehicle even though it was purchased new 15 minutes ago. I would say that vehicle was not holding it value very well. More