Honolulu Ford

In spite of the interminable time it always takes to close a deal, Josh bent over backwards to get us everything we asked for. The delivery to Molokai went well and we now have our Jeep and look forwar close a deal, Josh bent over backwards to get us everything we asked for. The delivery to Molokai went well and we now have our Jeep and look forward to enjoying the new ride. More

I visit the Ford dealership in Hawaii, for Oil Change, since I purchase the Life Time oil change, as long I have the car. Unfortunately, the issue with engine light on was never resolved since I bought since I purchase the Life Time oil change, as long I have the car. Unfortunately, the issue with engine light on was never resolved since I bought the car in Sept 2017, they will fix it from 2018 through 2021, which still under warranty. To date 2025 in February , here comes the "engine light on " showing on the screen . According the Ford Service Dept, it will be additional charge to fix it . I reported this issue with NHTSA. More

They did a good job was very helpful took for a test drive it went well with salesman. They got me in and out in a descent time. drive it went well with salesman. They got me in and out in a descent time. More

My recent car purchase at Lithia Ford (Honolulu Ford) was exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. F exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. Found the perfect car at a fair price. I would highly recommend the dealership to anyone looking for a used or new car. More

Issac was knowledgeable, friendly, efficient and had excellent communication skills. He made me feel comfortable buying a truck without seeing it. He was quick to answer text messages and even worked excellent communication skills. He made me feel comfortable buying a truck without seeing it. He was quick to answer text messages and even worked on his day off to complete the sale. Excellent job Honolulu Ford! More

This is our 2nd F150 purchase from this dealership. We intentionally drove to Honolulu Ford because we like their style. No Pressure-no easy gong staff. We know that the sale is the bottom line. We We intentionally drove to Honolulu Ford because we like their style. No Pressure-no easy gong staff. We know that the sale is the bottom line. We traded our old F150 for the NEW 2024 we have now. Our salesman OMAR HALUM immediately took care of our wants-needs and found us a NEW truck for the price we wanted to pay. If you are looking for a car and you happen to be shopping at Honolulu Ford, ask for OMAR. He'll hook yo up! . More

The service department charges everything ala carte. I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another $693.26 to install, replaced, aligned, tire disposable fee, labor, and also charges me provisions and materials. I never realized in the past that this is there normal ways of charging customers. Well, I will definitely go somewhere else, like Costo to purchase and replace my tires for my additional vehicles. It is much more affordable. The gentleman who has helped me was great, it's not his fault that Ford Service department are nickeling and dime their customers. I will make sure that all my friends and families are aware of expensive service charges each time they do any type of service. Better not owning any Ford in the future. More

I traded in my Camry for a used Mercedes s550. The buying process was totally fine. But later the bank contacted me saying I haven’t paid for my Camry. I told them I traded in my car at the dealer The buying process was totally fine. But later the bank contacted me saying I haven’t paid for my Camry. I told them I traded in my car at the dealership and contacted Honolulu ford. Got the run around from them. One month goes by and the bank contacts me again saying I’m two months behind now. My credit score plunged and I still haven’t gotten any answer from ford. Also I still haven’t gotten my safety check from them and when I went there they tell me my tint is too dark. On the car they sold me! They are great when it comes to selling you the car. But after they get your money they don’t not care about you and will kept putting you off. Beware of Honolulu ford!! Terrible service! More

satisfied with the purchase and then get a letter from ford stating that the maintenaince coverage needs to increase up to $19,185 from the lower cost of around $7-8,000, that was in the contract. I was g ford stating that the maintenaince coverage needs to increase up to $19,185 from the lower cost of around $7-8,000, that was in the contract. I was going to return the vehicle with this bait and switch of costs, they did end up reversing the additional charges More

thank you Isaac Magofna for helping us purchasing a new for maverick lariat mahalo for your generousity! for maverick lariat mahalo for your generousity! More