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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,553 Reviews

2,553 Reviews of Honda of the Avenues - Service Center

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September 18, 2023

Always pleasant and professional even during renovations at the present time. JD was especially helpful More

by aefob1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD was excellent
September 17, 2023

So incredibly grateful for Bobby's expertise with service! Such a wonderful and helpful crew they have there! More

by LHABAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

A few weeks ago while my husband was there to get an oil change on his car. He was told that he needed a new battery. And it would cost around 200. He made an appointment and was at the dealership this past More

by Sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lakes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of the Avenues responded

Sorry to hear about your experience. Please give me a call and I'd be happy to look into it. My name is Crista Poynor and I am the service director. I can be reached at 904-370-1300 x1290.

September 16, 2023

Bobby is the best! Great customer service and service was performed in a timely manner! Thank you! More

by cms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Great service for broken a/c unit. Warrant coverage highlighted by service rep! Great call; saved me a bundle. Very friendly and helpful people. More

by cmarineau1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
September 14, 2023

Paula was amazing in explaining and helping me get my car in and out before school pick up. More

by jbrc1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
Sep 14, 2023 -

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments regarding Paula. .We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 13, 2023

Outstanding service , best dilership , expertise like nowhere else. Helpful knowledgeable staff and they take care of their customer needs. Overall big 100% More

by Miskan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avtar Ghuman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rory Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall Gerald
Sep 14, 2023 -

Honda of the Avenues responded

Miskan, thanks so much for the 5 star review and especially the kind comments regarding our entire team. We truly appreciate your business and looking forward to serving you in the future. All our best to you! Respectfully, Scott Williams General Manager

September 12, 2023

First time experience and they treated me like they knew me for years! Very helpful and friendly staff. More

by Georges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Honda of the Avenues responded

Georges, thanks so much for the 5 star review and especially the kind comments regarding our team. We certainly appreciate your business and look forward to serving you in the future. All the best. Respectfully, Scott Williams General Manager

September 12, 2023

Randy was very quick and knowledgable. He explained what needed to be done and why More

by Jen Melo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
Sep 14, 2023 -

Honda of the Avenues responded

Jen, thanks so much for the 5 star review and especially the kind comments regarding Randy. We certainly appreciate your business and look forward to serving you in the future. We wish you the best of everything. Respectfully, Scott Williams General Manager

September 12, 2023

The advisor was excellent and keep me informed about my service. After completion of service and before payment, the advisor told me I need new tires. After getting replacement tires and returning home, th More

by hawkeye427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Honda of the Avenues responded

Thank you for sending in a 5 star review. We truly appreciate your understanding and thank you for allowing us to rectify the situation. Thank you for your business and we look forward to seeing you again on your next service.

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