Honda of the Avenues - Service Center

We came in for an oil change and service on our Odyssey and had an hour to kill. So, we were looking around at new cars, not sure we were in the market this year or not to replace my husband's van. Frank and had an hour to kill. So, we were looking around at new cars, not sure we were in the market this year or not to replace my husband's van. Frank showed us new Odysseys and CRVs and Pilots. Didn't like the new styling on the Odyssey, the CRVs are kinda small, so Frank soon showed us the benefits of the Pilot. Liked the styling, the spaciousness, and especially the ability to pull a boat and trailer. Lots of nice features also. So he won us over. Nice guy. Good price. Another factor - we appreciate the good work and friendliness of the service dept. More

Maybe a recommendation. Son took his CRV to The Avenues and they recommended ball joints and a $96.00 diagnostic for an "Oil leak." No shimmy, no shake, drive is no different so the ball joints were a jok and they recommended ball joints and a $96.00 diagnostic for an "Oil leak." No shimmy, no shake, drive is no different so the ball joints were a joke. Asked where the oil was coming form rep responded "The quick lube tech is not certified to make that determination." But he can make the determination there is a leak. Declined all service except oil change and no drips encountered on cardboard after one week. Feel like they were soaking me/son. More

the service experience was out standing. the staff was friendly and timely.my repairs were performed just as i requested and for a very reasonable price. i would suggest this dealer to anyone to having th friendly and timely.my repairs were performed just as i requested and for a very reasonable price. i would suggest this dealer to anyone to having the need for service or repairs. i was greeted promptly and was kept informed of my repair during my visit. they offered snacks and had a comfortable waiting area. i was offered the use of a shuttle ride home but chose to use their work area to use my computer instead. great job and thank you for the outstanding service. More