Honda of the Avenues - Service Center
Jacksonville, FL
2,888 Reviews of Honda of the Avenues - Service Center
TPMS Problem Brought in 2011 Insight with very low mileage and just a few months out of warranty with a TPMS problem. Also decided to have oil changed and tires ro Brought in 2011 Insight with very low mileage and just a few months out of warranty with a TPMS problem. Also decided to have oil changed and tires rotated while I waited. A bad component was found and they decided to fix under warranty if I brought car up to full maintenance requirements which just required a brake fluid change after 3 years. While checking tires they found a large bubble on back side of tire which could not be seen when tire was mounted. This could have been very dangerous. After taking car to get 2 new tired the TPMS warning came on the next morning. I called Josh and he had me bring the car right in where they had to recalibrate the TPMS system. Waited less then one hour for this to be done. Everything seems perfect now. Josh was very professional in handling all of my service requests. I also have a 2012 CRV purchased from this dealership and have always had all service done on both cars here. More
Always professional Bobby and Josh are the two service guys that take care of me when I bring in my car for service / oil/ check ups. They are friendly, courteous, profes Bobby and Josh are the two service guys that take care of me when I bring in my car for service / oil/ check ups. They are friendly, courteous, professional & efficient getting me in and out of the dealership. My time is very important More
Service and warranty Overall they are ok, like other dealers. Mike was nice, he is always to the point. I feel Bobby treats me like a baby. I had a warranty issue with my Overall they are ok, like other dealers. Mike was nice, he is always to the point. I feel Bobby treats me like a baby. I had a warranty issue with my car seat, I called many a times and got no response from Bill, the call always goto VM. I complained to Honda then Terry called me. Terry was nice and responded all my calls. The courtesy inspection is funny, first they said my back tires rotting, I went within few days for a different work they said tires are good. More
Excellent Service I recently had an issue with the battery in our 2013 Honda CRV. We were out of town at the time the battery went out, so we had to jump it a few times I recently had an issue with the battery in our 2013 Honda CRV. We were out of town at the time the battery went out, so we had to jump it a few times over the weekend to get us back home. I called the Honda dealer and explained our situation and found that the battery was actually under a 3 year 36,000 mile warranty! i was very impressed with this. As soon as i got back into town i went to the dealers service department and they promptly took the car into the shop. After about 30 to 45 minutes the Service Rep came out and told me they were also fixing a recall i was unaware of and the car would be finished in a few minutes. So in about and hours time, they replaced the battery, fixed the recall. I can honestly say the service Department went above and beyond for me. I was very impressed with their courtesy and professionalism. More
Honest and Dependable Service Bill Rogers, and his staff, has always gone the extra mile to insure my car is serviced properly and in a timely manner. Bill is the main reason I pu Bill Rogers, and his staff, has always gone the extra mile to insure my car is serviced properly and in a timely manner. Bill is the main reason I purchased my Accord at Honda of the Avenues. More
Oil Change Pleasantly suprised on good service, and in and out throught the express service lane for my first oil change at Honda Avenues Phillips Hwy. 32256. Th Pleasantly suprised on good service, and in and out throught the express service lane for my first oil change at Honda Avenues Phillips Hwy. 32256. Thank you for a great experience! More
C+ overall experience My car wasn't washed after service. I would've felt better if my vehicle was detailed.I was however satisfied with the service done on my 09 Accord.Th My car wasn't washed after service. I would've felt better if my vehicle was detailed.I was however satisfied with the service done on my 09 Accord.The price of service was fair. More
Honda Ridgeline Service Visit I own a 2006 Honda Ridgeline that I purchased at another Honda dealership. I have taken my truck to Honda of the Avenues for most of the service work I own a 2006 Honda Ridgeline that I purchased at another Honda dealership. I have taken my truck to Honda of the Avenues for most of the service work on it. They are always very helpful and honest in the service area. I have never once had anyone try to up sell me on a service that I may or may not need. They do an awesome job of inspecting my truck every time I come in and help me plan out the best way to do the preventative maintenance. As with everything overtime parts become wore out and repairs can be expensive. They never make me feel bad for spacing out work in order to prevent draining my bank account. The car is always returned to me in clean condition and I have never needed to go back after work to have something fixed. I would recommend the service department at this dealership anytime. More
Better than Jiffy Lube! I've been to two other companies for oil changes on my 2014 Honda accord. Both places sold me the $90 synthetic zero oil change. I went to Honda whe I've been to two other companies for oil changes on my 2014 Honda accord. Both places sold me the $90 synthetic zero oil change. I went to Honda where I was told I don't need to overspend. Yesterday's service was right at 5:00 rush hour. I was in and out in 40 minutes - which I found to be nice and quick. The personal were nice and friendly and didn't wast the time trying to oversell me anything. More
Very Pleased Repeat Customer My service advisor is Josh Stodel. He is very profession and courteous. I have found him upfront and honest regarding the cost and time needed to re My service advisor is Josh Stodel. He is very profession and courteous. I have found him upfront and honest regarding the cost and time needed to repair my Honda. He goes out of his way to provided excellent customer service. More