Honda of the Avenues - Service Center

Excellent customer service. I will continue to bring my car to the service center for as long as I own my Honda. Very friendly staff. customer service. I will continue to bring my car to the service center for as long as I own my Honda. Very friendly staff. More

work incomplete Two times in a row, after an oil change, the tire pressure light came on. The first time, it was corrected quickly and off I went. The second time has Two times in a row, after an oil change, the tire pressure light came on. The first time, it was corrected quickly and off I went. The second time hasn't been addressed yet. I will have to return for the correction later this week. More

Fast and friendly Great experience at this dealership. Everyone friendly and knowledgeable. Transmission fluid replaced quickly and my car already runs much better. I a Great experience at this dealership. Everyone friendly and knowledgeable. Transmission fluid replaced quickly and my car already runs much better. I always feel comfortable at this dealership. Got in and out quickly. Thanks More

Airbag recall Great service very friendly professional the wait time was very minimal someone greeted me as soon as I arrived which is very important overall evryrh Great service very friendly professional the wait time was very minimal someone greeted me as soon as I arrived which is very important overall evryrhing went good More

Brake work PLUS Josh and the team at this Honda Service Center were all efficient and polite! Even when the transporter couldn't pick me up they sent Will put in the Josh and the team at this Honda Service Center were all efficient and polite! Even when the transporter couldn't pick me up they sent Will put in the pouring rain! He was such a dear! I hate cost going higher than I planned, but everything was explained and I was given choices before any work was completed! More

Excellence I always go to Josh when I come in. Treats me with respect and takes care of me. Very informative. Notifies me of any concern. I always go to Josh when I come in. Treats me with respect and takes care of me. Very informative. Notifies me of any concern. More

extra damages Took an 03 odyssey in for an airbag recall, was put in a rental car for the time taken, service was all friendly. Was told it would be handled by a gu Took an 03 odyssey in for an airbag recall, was put in a rental car for the time taken, service was all friendly. Was told it would be handled by a guy named James. 5 hours into the work, I call to check on things. A very angry James answers, saying he can't start the car. I tell him twist the key in the method indicated on the side of the ignition panel. He says okay. When I get the van back, the ignition catches and I have to try it twice, unusual but not enough to make me interrupt my day. The next morning, however, nothing will convince the key to turn. That's when I noticed the scratch marks on the keyslot, along with a stretching in the thin metal surrounding, as if someone had stuck a screwdriver in trying to make room. The ignition had never been been a problem before. I called to say "hey, I think you broke my ignition." Mr james gave me one of the rudest phone calls I've ever had with someone on the phone, saying he didn't know who "I think I am". He argued that "we did what you told us so it wasn't damaged". In fact, they talked to me WHEN I CALLED THEM after five hours of them wrestling with something they should have been able to handle. So that was a lie. I asked, "did it get stuck on you?" He said "yes it got stuck every time" They should have called me immediately if there was any trouble. But instead, they pushed forward for five hours, damaging parts, and promising a legal fight if I tried to replace it. Unfortunately, I didn't have time to fight this, I needed my car to run. So you won this one james. Ya jerk. Robin. More

SERVICE BOBBY ALWAYS DOES A GREAT JOB ON KEEPING IN TOUCH WITH ADDITIONAL REPAIRS AND TIME FINISHED CAR IS ALWAYS CLEAN AND CHECK OUT VERY PROMPT WILL ALWAYS BOBBY ALWAYS DOES A GREAT JOB ON KEEPING IN TOUCH WITH ADDITIONAL REPAIRS AND TIME FINISHED CAR IS ALWAYS CLEAN AND CHECK OUT VERY PROMPT WILL ALWAYS RETURN FOR THE GREAT SERVICE EXPERIENCE THANKS More

Quality of service We have had amazing service at this Honda service center. We can't praise Josh enough for his consideration of our needs. This is one very professiona We have had amazing service at this Honda service center. We can't praise Josh enough for his consideration of our needs. This is one very professional service center. More

See you next oil change, Honda!! I came in for an oil change, I wasn't sure where to go because it was so busy, and Bobby Howard came to the rescue. He greeted me with such an upbeat I came in for an oil change, I wasn't sure where to go because it was so busy, and Bobby Howard came to the rescue. He greeted me with such an upbeat attitude, he immediately brought a smile to my face:) I also needed a tire rotation and when I told him I wasn't able to make it this past Wednesday for Ladies Day (which I only recently learned about) and that I was headed out of town after, he gave me a GREAT deal on my rotation. Thank You Bobby!!! More